Турук Management

		UNIT 1
		III. Vocabulary items
management	- руководство; управление; заведование; менеджмент;
		дирекция; администрация
to achieve goals
syn. to reach goals	-	достигать цели
planning	-	планирование
organizing	-	процесс организации чего-либо
leading	-	руководство
controlling	-	контроль; контролирование
to perform functions	-	выполнять функции
to involve	- вовлекать; включать в себя (in); подразумевать,
		предполагать
to set goals	-	поставить цели
change	-	перемена, изменение; сдвиг
innovation	-	нововведение, новшество
human resources	-	людские ресурсы
non human resources	-	нелюдские ресурсы
to carry out plans	-	выполнять, осуществлять планы
task	-	задача
job	-	работа
to make up the structure
of the organization	-	составлять структуру организации
to staff jobs	- набирать кадры для выполнения работ
to engage behaviours
in the work	- привлекать возможности для выполнения работы
to outline a vision	-	нарисовать картину (перен.)
to provide direction	-	обеспечить руководство
to motivate	-	мотивировать
to be aimed at	-	быть нацеленным на ...
to regulate activities	-	регулировать деятельность
performance	- исполнение, выполнение; действие; производительность
to conform to	-	соответствовать чему-либо
to monitor activities	-	контролировать деятельность
to compare results	-	сравнивать результаты
to form the basis for ...	-	составлять основу чего-либо
key ingredients	- ключевые ингредиенты, составные части
scholar	-	ученый
work method	-	метод работы
working knowledge	- практические знания, необходимые для работы
management skills	-	навыки управления
to contribute to	-	содействовать; способствовать
to deal with	- иметь дело с кем-либо, чем-либо
to influence through	-	влиять посредством чего-либо
management process	-	процесс управления
profit-making organizations	- прибыльные, ставящие перед собою целью получение
		прибыли организации

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		UNIT 1
not-for-profit organizations =
nonprofit organizations	- не ставящие себе целью извлечение прибыли,
		некоммерческие организации
to make profit	- получать прибыль; приносить прибыль
charitable institutions	-	благотворительные учреждения
health-care facilities	-	здравоохранительные организации
environmental factors	-	факторы окружающей среды
state of the economy		состояние экономики
competitor	-	конкурент

IV. Test

1. Закончите предложения, выбрав необходимое слово или словосочетание справа. Запишите ответы следующим образом: например, 5) m.

1) Management is an ongoing activity, which a) the organizing function entails reaching important goals, and involves

knowing how ... the four major functions of management.

2)The function of planning also includes b) a manager's working knowledge considering what must be done to encourage

necessary levels of ...

3)Staffing jobs with individuals who can c) compare the results successfully carry out plans is also a part of ...

4) To do the necessary regulating, managers need	d) key ingredients
to monitor ongoing activities, … with expected
standards or progress toward goals, and take
corrective action as needed.
5) Although the four major functions of	e) not-for-profit organizations
management form the basis for the managerial
process, several additional elements are considered
... of this process as well.
6) ... and key management skills also are important	f) to perform
factors that contribute to high performance
(achieving goals).
7) It is useful to keep in mind that the management	g) change and innovation
process applies not only to profit-making
organizations but also to ...

2. Выберите определения справа, соответствующие терминам слева. Запишите ответы следующим образом: например, 5) g.

1) management	a) the management function that involves setting goals and
	deciding how best to achieve them;

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UNIT 1

2) planning	b) two or more persons engaged in a systematic effort to
	produce goods or services;
3) organizing	c) the management function that involves influencing others to
	engage in the work behaviours necessary to reach
	organizational goals;
4) leading	d) the management function that is aimed at regulating
	organizational activities so that actual performance conforms to
	expected organizational standards and goals;
5) controlling	e) the management function that focuses on allocating and
	arranging human and non-human resources so that plans can be
	carried out successfully;
6) organization	f) the process of achieving organizational goals through
	engaging in the four major functions of planning, organizing,
	leading and controlling.

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Unit 2

I. Information for study

Прочтите и постарайтесь понять этот текст.

THE CONCEPT OF STRATEGIC MANAGEMENT

Most well-run organizations attempt to develop and follow strategies, large-scale action plans for interacting with the environment in order to achieve long-term goals. A comprehensive statement of an organization’s strategies, along with its mission and goals, constitutes an organization’s strategic plan. To learn where such strategies originate and how they are put into action, we need to examine carefully an aspect of the planning function called strategic management. Strategic management is a process through which managers formulate and implement strategies geared to optimizing strategic goal achievement, given available environmental and internal conditions. This definition recognizes that strategic management is oriented toward reaching longterm goals, weighs important environmental elements, considers major internal characteristics of the organization, and involves developing specific strategies.

The Strategic Management Process

The strategic management process is made up of several major components. The process begins with identifying the organization’s mission and strategic goals. The process also includes analyzing the competitive situation, taking into consideration both the external environment and relevant organizational factors. Once the situation has been carefully analyzed, managers can begin to develop, or formulate, various strategies that can be used to reach strategic goals. The part of the strategic management process that includes identifying the mission and strategic goals, conducting competitive analysis, and developing specific strategies is often referred to as strategy formulation. In contrast, the part of the strategic management process that focuses on carrying out strategic plans and maintaining control over how those plans are carried out is known as strategy implementation. Strategy implementation is increasingly highlighted as a distinct part of the strategic management process because even the most brilliantly formulated strategies must be implemented effectively in order to reach strategic goals.

Importance of Strategic Management

Strategic management is important to organizations for several reasons. For one thing, the process helps organizations identify and develop a competitive advantage, which is a significant edge over the competition in dealing with competitive forces. For example, Disney has been able to gain a competitive advantage in the family entertainment industry by creating amusement parks, movies, and products based on the renowned Disney characters.

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	UNIT 2
Strategy Formulation	Strategy
	Implementation
assess
environmental
factors

	Identify	Conduct
		Competitive
	Current
		Analysis:
	Mission
		•	Strengths
	And
		•	Weaknesses
	Strategic
		•	Opportunities
	Goals
		•	Threats
	assess organizational
	factors

	Develop		Carry Out
	Specific		Strategic
	Strategies:		Plans
	•	Corporate
	•	Business	Maintain
	•	Functional
			Strategic
			Control

The strategic management process

Another reason for the importance of strategic management is that it provides a sense of direction so that organization members know where to expend their efforts. Without a strategic plan, managers throughout the organization may concentrate on day-to-day activities only to find that a competitor has maneuvered itself into a favorable competitive position by taking a more comprehensive, long-term view of strategic directions. For example, the Rayovac Corporation, a battery and flashlight maker based in Madison, Wisconsin, had fallen behind competitors in the early 1980s because of its aging product line, outdated packaging, and slowness in entering the market for alkaline batteries (which became the industry standard). Since that time, a new chairman and vice-chairman, the husband-and-wife team of Thomas and Judith Pyle, have rejuvenated the company partially through a variety of innovative new products.

Yet another reason for the importance of strategic management is that it can help highlight the need for innovation and provide an organized approach for encouraging new ideas related to strategies. For instance, Disney has a special procedure for handling major innovations, whereby new ideas and accompanying financial considerations are forwarded to the strategic planning group, which evaluates them for compatibility with the firm’s overall strategy. In addition, the process can be used to involve managers at various levels in planning, thus making it more likely that the managers will understand the resulting plans and be committed to their implementation.

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UNIT 2

II.Exercises

1.Ознакомьтесь со словами в разделе III и запомните их.

2.Найдите в тексте предложения, где употребляется страдательный залог. Переведите эти предложения на русский язык (см. грамматический справочник, стр. 72).

3.В приведенных ниже предложениях заполните пропуски следующими словами и словосочетаниями, опираясь на текст:

long-term goals; a competitive advantage; strategies; innovation; new ideas; environmental elements; relevant organizational factors.

1)Most well-run organizations attempt to develop and follow … .

2)This definition recognizes that strategic management is oriented toward reaching … .

3)Strategic management weighs important … .

4)The strategic management process also includes analyzing the competitive situation, taking into consideration both the external environment and … .

5)... is a significant edge over the competition in dealing with competitive forces.

6)Strategic management can help highlight the need for ... .

7)Strategic management can provide an organized approach for encouraging ... related to strategies.

4.Переведите письменно текст на русский язык, пользуясь словарем.

5.Напишите развернутые ответы на следующие вопросы, исходя из содержания текста:

1)What does the definition of strategic management recognize?

2)What does the strategic management process begin with?

3)What does the strategic management process include?

4)Why is strategy implementation increasingly highlighted as a distinct part of the strategic management process?

5)Why is strategic management important to organizations?

6.Напишите определения к следующим терминам на английском языке:

–strategies;

–an organization’s strategic plan;

–strategy formulation;

–strategy implementation;

–a competitive advantage.

7.Напишите на английском языке, как Вы понимаете:

“The concept of strategic management”.

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		UNIT 2
		III. Vocabulary items
concept	-	концепция
strategic management	-	стратегическое руководство, ~
		менеджмент
large-scale action	- крупномасштабная акция, ~ операция
environment	-	окружение; окружающая среда
long-term goals	-	долгосрочные цели
strategic goals	-	стратегические цели
environmental conditions	-	условия окружения
internal conditions	-	внутренние условия
strategic management	-	процесс стратегического управления;
process		~ руководства
competitive situation	-	конкурирующая обстановка
external environment	-	внешнее окружение
strategy formulation	-	формулировка стратегии
strategy implementation	-	осуществление стратегии
competitive advantage	-	конкурентное преимущество;
		преимущество перед конкурентами
competition	-	конкуренция
competitor	-	конкурент
product line	-	товарный ряд, ассортимент
packaging	-	упаковка
innovation	-	нововведение, новшество
strategic planning group	-	группа стратегического планирования
compatibility	-	совместимость; сочетаемость
overall strategy	-	всеобщая стратегия
achievement	-	достижение
mission	-	задача
to maintain	-	поддерживать
favorable	-	благоприятный
aging product time	-	устаревший ассортимент
outdated packaging	-	устаревшая упаковка
slowness	-	медлительность
approach	-	подход

IV. Test

1. Выберите определения справа, соответствующие терминам слева. Запишите ответы следующим образом: например, а) 7.

a) competitive	l) large-scale action plans for interacting with the environment
advantage	in order to achieve long-term goals;
b) strategy formulation	2) a comprehensive statement of an organization's strategies,
	along with its mission and goals;

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	UNIT 2
c) strategies	3) a process through which managers formulate and implement
	strategies geared to optimizing strategic goal achievement, given
	available environmental and internal conditions;
d) strategy	4) the process of identifying the mission and strategic goals,
implementation	conducting competitive analysis, and developing specific
	strategies;
e) an organization's	5) the process of carrying out strategic plans and maintaining
strategic plan	control over how those plans are carried out;
f) strategic	6) a significant edge over the competition in dealing with
management	competitive forces.

2. Выберите русские эквиваленты справа, соответствующие английским словам, данным слева. Запишите ответы следующим образом: например, 20) b.

1) an organization’s strategic plan	a) задача и стратегические цели организации
2) planning function	b) благоприятное положение в конкуренции
3) strategic goal achievement	c) анализ конкуренции
4) environmental and internal	d) организованный подход
conditions
5) an organization's mission and	e) медлительность при внедрении на рынок
strategic goals
6) internal characteristics of the	f) стратегический план организации
organization
7) competitive analysis	g) внутренние характеристики организации
8) to maintain control	h) необходимость нововведений
9) to develop a competitive advantage	i) функция планирования
10) a favorable competitive position	j) развивать конкурентное преимущество
11) aging product line	k) достижение стратегической цели
12) outdated packaging	l) внешние и внутренние условия
13) slowness in entering the market	m) поддерживать контроль
14) need for innovation	n) устаревший ассортимент
15) organized approach	o) устаревшая упаковка

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Unit 3

I. Information for study

Прочтите и постарайтесь понять этот текст.

MANAGERIAL KNOWLEDGE, SKILLS, AND PERFORMANCE

For managers to develop work agendas, act out roles, and engage in planning, organizing, leading, and controlling, they need a sound knowledge base and key management skills.

Knowledge Base

Although managers often switch companies and work in different industries, they are apt to run into difficulties if they don’t have a reasonably extensive knowledge base relevant to their particular managerial job. A knowledge base can include information about an industry and its technology, company policies and practices, company goals and plans, company culture, the personalities of key organization members, and important suppliers and customers.

Key Management Skills

In addition to having a knowledge base, managers need three key types of skills to carry out the various functions of management. A skill is the ability to engage in a set of behaviors that are functionally related to one another and that lead to a desired performance level in a given area. For managers, the three key skill types are technical, human, and conceptual.

Technical Skills. Technical skills are skills that reflect both an understanding of and a proficiency in a specialized field. For example, a manager may have technical skills in a specialized field such as accounting, finance, engineering, manufacturing, or computer science.

Human Skills. Human skills are skills associated with a manager’s ability to work well with others both as a member of a group and as a leader who gets things done through others. Managers with effective human skills typically are particularly adept at communicating with others and motivating them to develop themselves and perform well in pursuit of organizational goals.

Conceptual Skills. Conceptual skills are skills related to the ability to visualize the organization as a whole, discern interrelationships among organizational parts, and understand how the organization fits into the wider context of the industry, community, and world. Managers need to recognize these various elements and understand the complex relationships among them so that they can take actions that advance the goals of the organization. Conceptual skills, coupled with technical skills, human skills, and a knowledge base, are important ingredients in organizational performance.

Performance

What constitutes high performance in an organization? Performance actually is made up of two important dimensions: effectiveness and efficiency.

Effectiveness. Effectiveness is the ability to choose appropriate goals and achieve them. Effectiveness, then, has two parts. First, goals must be appropriate. Second, goals must be reached. For example, Nordstrom, Inc., a Seattle-based apparel, shoe, and soft-goods retailer, is carving out an admirable niche for itself by providing legendary good customer service at its 55 department stores (mainly on the West Coast). Sales associates (many of whom are college graduates) giftwrap packages for no extra cost and have even been known to drop them off at customers’ homes in a pinch. Piano players serenade customers while they shop. According to one story, which the store

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UNIT 3

has not denied, a customer got his money back on a tire. Given that the company does not sell tires, the story illustrates the store’s dedication to a return policy based on «no questions asked». Bill Baer, a men’s clothing salesman in the Palo Alto store, says, “Nordstrom tells me to do whatever I need to do to make you happy. Period.” This stance has enabled the upscale chain to expand into new areas of the country such as Washington, D.C., and New Jersey. Nordstrom illustrates that effectiveness is essentially doing (accomplishing)therightthings.

Efficiency. In contrast, efficiency is the ability to make the best use of available resources in the process of achieving goals. In the case of Nordstrom, the store enjoys the highest sales.

In essence, organizations need to exhibit both effectiveness (doing the right things) and efficiency (doing things right) in order to be good performers.

II.Exercises

1.Ознакомьтесь со словами в разделе III и запомните их.

2.Переведите предложения, обращая внимание на подчеркнутые словосочетания: Пример: They need both a sound knowledge base and management skills.

Перевод: Они нуждаются êàê в прочной базе знаний, òàê и в навыках управления.

a)Technical skills are skills that reflect both an understanding of and a proficiency in a specialized field.

b)Human skills are skills associated with a manager’s ability to work well with others both as a member of a group and as a leader who gets things done through others.

c)In essence, organizations need to exhibit both effectiveness (doing the right things) and efficiency (doing things right) in order to be good performers.

3.Найдите в тексте предложения, в которых употребляется Инфинитив. Определите его формы и функции. Переведите эти предложения на русский язык (см. грамматический справочник, стр. 83).

4.Переведите письменно текст на русский язык, пользуясь словарем.

5.Напишите развернутые ответы на следующие вопросы, исходя из содержания текста:

a)Why is a knowledge base important to managers?

b)What do managers need to carry out the various functions of management?

c)What does a skill mean?

d)What skills are associated with a manager’s ability to work well with others?

e)What is the difference between effectiveness and efficiency in organizational performance?

6.Напишите определения к следующим терминам на английском языке:

–knowledge base;

–technicalskills;

–conceptual skills;

–effectiveness;

–efficiency.

7.Напишите на английском языке, как Вы понимаете:

«Some ways that managers can acquire an appropriate knowledge base and the key skills».

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