Чучкина Хоw то маке а пресентатион 2011

before the first oil crisis. There was a (7)_____________ in 1975 and the economy (8) ________ again in 1982, but each time there was a rapid (9) ___________ .

Ex.12a. Complete the following sentences, using expressions studied. Also insert the words in the box in the text below.

as a consequence of | as a result of | because of| owing to

1.Investment _______________ in 1930 __________the Crash of

1929.

2.Private investment ____________ during World War II

___________ money was needed for the war effort.

3.There was a ___________ in investment in the 1960s___________ the government's incentive policies.

4.Investment __________ at the end of the 1970s __________

the Federal Reserve's tight monetary policy.

Part 9

Business Dialogues 2

Ex 13. Listen to the dialogues. Learn some of them by heart.

Some facts and figures (Dialogues 2)

A. Turnover rose in the year to April by 11 per cent to 4 billion dollars compared with 3.8 billion in the previous year. Profits jumped by 20 per cent in this period. However, these results give a misleading picture as the company sold its French subsidiary during the period for a 'one-off' profit of half a billion dollars.

Predictions

A.We're currently predicting a slow down in sales for next year. Global trading conditions are not promising. However, one area where we expect growth to continue is in Japan and Korea, where analysts are forecasting an upturn in the market.

B.Is that for the whole of the region?

A.Yes, we're looking at a growth rate of between 1 and 3 per cent in these areas.

Trends: upwards

A.As you can see from the graph, sales have increased considera-

bly this year. The beginning of the year was poor, but sales picked up in

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February and reached a peak in August. Since then they have fallen a little but the overall trend is upwards. The outlook is very healthy.

Trends: downwards

A.The chart clearly shows the dramatic fall in production since the beginning of the year, and unfortunately this is a trend which will continue. The closure of out Lufwa plant in January accounts for the sharp fall at that time and as sales have continued to decline, we have had to temporarily shut down a number of our factories. These are difficult times for the company.

Trends: steady

A.If you compare this six-month period with the previous six

months, you will notice that there has been very little change in the number of guests visiting our hotel. In fact, the guest numbers have not increased for three years. We need to think about what we can do to make our hotel more popular.

Business Dialogues 3 The Presentation

Ex.14. Listen to the dialogue and learn lots of useful business vocabulary and expressions

This is the first in a mini-series on giving business presentations. In this dialogue, Brenda, a saleswoman for an international baby-care company, is explaining the benefits of a new product for babies. She's having a few problems from a heckler. Listen to the dialogue and answer these questions.

1.What is Brenda presenting in her talk?

2.What features does her product have?

Brenda: Hi, my name is Brenda Deipeur, from XYZ Baby-Systems Corporation. First of all, I'd like to thank you all for coming along today. I know you're all very busy, so I'll do my best to make it as brief as possible.

Heckler: Get on with it!

Brenda: Well, today I'm going to be telling you all about our latest range of nappies.

Heckler: Get off!

Brenda: And I'll be explaining some of the key benefits associated with our range of products, and offering some free samples for you to try out with your existing clients.

Heckler: Boring!

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Brenda: Well, I can see we've got s few jokers in the audience today. Please, if you have any questions, keep them to the end, when I'll be happy to answer and queries.

Heckler: Come on!

Brenda: Well, that gentleman certainly seems to have a lot to say. I'd better stick to the point otherwise we'll be running out of time.

Heckler: Oh, what a pity!

Brenda: Well, the principle innovative feature of our product comes from the use of materials including polypropylene, polyester and polyethylene, which are all designed to enhance the fit of the nappy and help stop leaks.

Heckler: Are you wearing a nappy?

Brenda: Yes, very funny. Well, as you can see our extra elastic strands help create a nice snug fit for baby and this really helps when

…(Fades out.)

Ex.15. Study the new words and expressions from the dialogue.

1.heckler – a member of the audience who shouts out stupid/distracting/annoying/rude comments.

2.get on with = stop being slow!

3.latest – most recent

4.a nappy – clothing a baby wears around its bottom

5.get off! = go away!

6.a key benefit - an important aspect of something

7.a joker – someone who says silly things

8.to stick to the point – to keep talking about the topic

9.run out of time –have no more time to do something

10.innovative – new and original

11.snug – warm and comfortable

Language practice

Ex.16. Now listen to these sentences from the dialogue and put in the correct preposition.

1.I'm going to be telling you ______ our latest range of nappies.

2.There will be some free samples for you to try __________.

3.I'd better stick ________ the point.

4.We are running ________ of time.

Ex.17. Here are useful business expressions from the dialogue above to start a presentation. Use them in your own sentences.

1. Hi, my name is X, and I'm from X company.

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2.In this talk/presentation I'm going to be telling you about X.

3.The objective of this talk/ presentation is to …

4.This talk is all about X.

5.If you have any questions, please keep the …

6.I'll take questions to … .

Part 10

READING

Training and further education at Röhm

Ex.18. Read the text and look at the piecharts. Underline the main points and then summarize the information.

Modern technologies, changing markets and economic influences make high demands on the qualification of our coworkers, Those who wish for further education are given ample opportunity, in keeping with company requirements, via internal training courses or on an individual bases.

Internal training courses are often the key to entering the desired profession. Our company trains almost 300 young people, of whom much is expected, in various trades and professions; that correspond to almost 7% of the permanent work force.

For training, which secures not only the future of the 16to 20-year- olds, but also that of the entire company, almost ten million DM are spent per annum. Every year, we recruit 80 to 90 apprentices/trainees for the following areas:

•chemical laboratories technician

•chemical plant technician

•electronics installer

•industrial filter

•process control engineer

•commercial clerk

•office assistant

Moreover, we offer internships to over 100 trainees and students preparing for their degrees from all kinds of faculties, schools and colleges.

Our training facilities include modern laboratories, completely equipped workshops plus classrooms to complement the practical training with theory.

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Intensive further education measures ensure that our staff are equipped to tackle the tasks of the future. Individual data processing and automation systems in particular are continually gaining in significance. For those intending to operate in the international markets, a command of two or more languages is a must. Good basic knowledge is extended through follow-up courses.

The further education and training of our executive staff is particularly important. A range of customer-tailored courses is available, according to individual experience and professional background.

Apprenticeships in 1994

Total:286

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117

116

Commercial

Commercial clerks

Office assistants

Natural science

Chemical plant technicians Chemical laboratory technicians

Technical Engineers (BA) Electronic installers

Process control engineers Industrial fitters

Internal further education measures in 1994 (in man-days)

	Total: 6,212	94
		57
		1036
			Business Administration
			Sales Training
		570	Computers
3094			Languages
			Staff Leadership
			Safety - Protection of the environment
		787	Technical fields,natural sciences
		574

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SPEAKING

Ex.19. Ask your neighbour:

1.How important is training and further education at the company?

2.What kind of training and further education does your company offer its employees?

3.How important is training and further education to you, as an employee?

4.Have you ever been on any of these courses? Tell your neighbour about it.

5.Do you think training and further education can help your career?

(From RÖHM – a company of the Hüls Group)

OPINION SURVEY

Text 2. Reading

The survey was carried out by an external agency for the Christian Salvesen Group. Over 6 000 people took part, representing 54% of their total employees throughout the world. The objective of the survey was to provide a measure of the motivation and commitment of the Christian Salvesen people as well as harnessing ideas for improvements from employees at all levels.

Here are their results. Compare them with the results of your class.

My Job and Objectives

This was the section which was answered most positively, with over 90% agreeing that they understand the business objectives of their work unit. Almost as many are clear about their own job objectives, with most also clear on how well they have met these expectations.

There was, however, a general feeling that managers could do more to help people. In terms of overall job satisfaction, Christian Salvesen fared better than most other companies. Most people like their work, although there was again a general feeling that the company could do more to make the most of people's skills which would lead to a greater degree of personal satisfaction and achievement.

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				My Job and Objectives
	100
(%)	90
	80
agreements
	50
	70
	60
in	40
Percentage
	10
	30
	20
	0
	1	2	3	4	5	6	7	8	9
					Questions

CS pls

UK Average

Training and Development

The questions on training and development received mixed responses. Satisfaction with job training was expressed by 48% which is equivalent to the UK average figure. Many people said they know what skills they need to develop in order to improve their performance, but rather fewer feel they are given the opportunity to do so.

Training and Development

(%)	70
	60
in agreements
	50
	40
	30
Percentage	20
	10
	0
	10	11	12	13	14
			Questions

CS pls

UK Average

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Management Style and Communication

This section was the one which elicited the least positive response, and which was most widely commented on the back page of the questionnaire.

Communication issues featured strongly. 59% were happy that they have enough information to do their job, but fewer were satisfied with communications from management on site-related issues. The questions which received the most negative response related to openness and upward communications. Only 32% were confident that their ideas and concerns would be taken seriously by management. Many people left their managers discouraged openness and involvement and were reluctant to express appreciation for a job well done. Although on this particular aspect Christian Savesen was below the UK average overall the company showed up well. Many people expressed a real pride in working for the Group, over 90% understood the business objectives and from the comments made on the back page of the questionnaire there is a real desire among our people to contribute to the success of the company.

Management Style and Communication

Percentage in Agreement (%)

90
80
70
60
50
40
30
20
10
0
15	16	17	18	19	20	21	22	23	24	25	26
					Questions

CS pls

UK Average

Ex.20. Answer the following questions. Discuss your opinion with your neighbour. Use the diagrams.

1.What do the results of Christian Salvese's survey show?

2.Has your company ever carried out a staff survey? If so, explain how it was carried out, what they were measuring and what the results showed.

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SPEAKING

Look at the table below and explain how the personnel costs were divided. What social contributions do you pay and what percentage of your income is this?

PERSONNEL EXPENSES

	million DM	1995	1994	Change %
	Wages and salaries	8,404.3	8,304.6	+ 1.2
	Social contributions and expenses for pension	2,414.1	2,086.1	+ 15.7
	benefits and assistance
	- thereof for pension benefits	961.3	641.8	+ 49.8
		10,818.4	10,390.7	+4.1

WRITING

Language Study1

Ex. 21. Put prepositions in the correct place: on – in – under – of - to

Training

At the end ________ this year, 3,087 young people were undergoing vocational training ____ our Group companies in Germany. They accounted for 4.9 percent of the total workforce, which is slightly below the previous year's figure. Spending _____ vocational training was DM 140 million. During the year _____ review, we again offered permanent contracts _____ most of those who had completed training.

Language Study2

Ex. 22. Put the verbs in brackets in the correct form.

Employees

The number of employees in the BASF Group (increase) by a total of 299 over the 1994 year-end figure to 106,565. The increment of 4,321 people as a result of changes in the scope of consolidation and the inclusion of pharmaceutical operations in Europe and North America (acquire) from Boots were counterbalanced by a reduction of 3,170 in the BASF Group as a whole. Another 852 jobs (go) as a result of divestitures. The German Group companies (employ) 63,715 people, or 60% of the workforce, 2,254 fewer than in the previous year. In European countries other than Germany, the number of employees (rise) by 1.984

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to 17,214. The workforce outside Europe increased, many in Asia, by 569 to 25,636.

READING

Ex.23. Read the text

ICL

ICL is an information technology company specializing in systems integration in selected markets. Operating in over 80 countries worldwide with 23,000 employees. ICL generated revenues of 2.65 billion pounds in 1994.

Investing in People

Our well established approach to performance management. 'Investing in People', was *relaunched during the year to encourage our people to assume greater *responsibility for their individual performance and learning. Following our accreditation in 1992, we continue to be an active supporter of the UK Government ' Investor in People' programme.

We recognize the essential value of learning in responding to change. It is the key to company’s competitive advantage, to continued employability for our employees, and to innovative responsiveness to the needs of our customers. Information technology is a powerful enabler *in this regard.

We have developed a number of initiatives aimed at continuing positive cultural change. We have worked hard at *reducing redundancies, particularly by *reskilling where possible, and by encouraging career changes within the group. Our investment in training young people continued, with particularly successful international programmes to give early multi-cultural experiences.

We remain committed to equally of employment opportunity in all aspects. The ICL group is resolute in providing the same opportunities *irrespective of sex, race, creed or colour to all our employees. Equality of opportunity firmly extends to those who are disabled and those employees who become disabled. We strive to comply not only with the letter, but also the spirit and intent, of the Code of Good Practice in respect of the disabled.

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