01 - Customer needs
.doc4. Customer needs.
1. Braiпstorm.
1. What do customers want? Add examp1es to the fol1owing 1ists.
Before purchase: ____________________________________________________________
At the point of sa1e: _________________________________________________________
After purchase: _____________________________________________________________
2. Add some special needs for each ofthe fol1owing types of customer.
Manufacturer: _______________________________________________________________
Wholesaler: __________________________________________________________________
Retailer: _____________________________________________________________________
Service sector customer: _______________________________________________________
Consumer/End user: _____________________________________________________________
2. How does your сотрапу or the сотрапу уои would like tо work for focus оп customer пeeds? Write пotes aпd theп discuss.