LESSON 13

At the Hotel

“Doorman – a genius who can open the door of your car with one hand, help you in with the other, and still have one left for the tip.”

The great advantage of a hotel is that it's a refuge from home life.

Life is a journey that must be travelled no matter how bad the roads and accommodations.

TOPICAL VOCABULARY

1. General	1. Загальна лексика
hotel	готель
room / accommodation	кімната в готелі / приміщення
reception (reception desk) / receptionist (desk clerk) / porter / doorman / bell-boy / bellhop / chambermaid / waiter / bartender	приймальня / адміністратор у готелі / носій / швейцар/коридорний (посильний) / посильний/покоївка /офіціант /бармен
guest / arrival	гість / приїзд
to arrive(d) / to check(ed) in	заїхати до готелю
to depart(ed) / to check out of	виїхати з готелю
date of arrival / departure	дата приїзду / від’їзду
to stay(ed) at a hotel	зупинятися в готелі
to reserve(d) / to book(ed) a room (in advance)	забронювати номер (заздалегідь)
to confirm(ed) reservation	підтвердити бронь
to fill(ed) in (out) a registration form / blank / to sign(ed)	заповнити реєстраційний бланк/поставити підпис
to vacate(d) a room	звільнити кімнату
key / key board	ключ / дошка для ключів
bill / to pay the bill /overcharged	рахунок / сплатити рахунок / переплачений
room service / facilities	обслуговування кімнат / зручності
tip (extra pay) / to tip(ped)	чайові / давати чайові
2. Room types	2. Типи кімнат
single / double / twin room	одномісний номер / на двох / на двох із двома окремими ліжками
standard room / superior room / junior suite room / suite room	стандартний номер / номер підвищеної комфортності /номер «напівлюкс» /номер «люкс»
3. Forms of Restaurant Service	3. Види ресторанного обслуговування
All Inclusive (AI)	харчування за програмою «все включено»
Full Board (FB)	повний пансіон (триразове харчування – сніданок, обід, вечеря)
Half-Board (HB)	напівпансіон (сніданок плюс обід або вечеря)
Bed and Breakfast (B&B).	тільки сніданок
4. Useful Phrases	4. Корисні фрази
check in: Do you have any vacancies?	реєстрація: Чи є вільні номери?
The reservation was made in the name of (under) Mr. / Mrs. ...	Бронь на ім’я містера / місіс…
I’d like a room for a month (a week, three months).	Мені потрібен номер на місяць (на тиждень, на три місяці).
I want a room with a kitchenette.	Мені потрібен номер із міні-кухнею.
Which floor is the room on?	На якому поверсі номер?
What is the room number?	Який номер кімнати?
May I see the room?	Чи можу я подивитися номер?
This room suits (doesn’t suit) me.	Цей номер (не)підходить мені.
What discount do you give for a longer stay at your hotel?	Яку знижку можна отримати за тривале перебування у Вашому готелі?
Just call the front desk if you need any extra towels or pillows.	Просто подзвоніть у приймальню, якщо вам потрібні додаткові рушники чи подушки.
Don’t disturb.	Не турбувати.
Could I have a wake-up call at 7 a.m., please?	Ви можете розбудити мене о 7 ранку, будь ласка?
Could you put it on my bill, please?	Запишіть це на мій рахунок, будь ласка.
Could you order (call) a taxi for me to go to the airport, please?	Викличте для мене таксі в аеропорт, будь ласка.
Could I rent a car?	Чи можу я найняти авто?
check out: I’m leaving tomorrow at ten. I’d like to pay the bill now.	вибуття з готелю: Я їду завтра о 10. Я б хотів зараз заплатити.
Can I pay by credit card?	Чи можу я розплатитись кредитною карткою?
Could you make a separate bill for my telephone calls, please?	Чи не могли б ви мені зробити окремий рахунок за телефонні розмови?
Did you have anything from the mini-bar?	Ви щось брали з міні-бару?

Introductory text Hotels

Notes to the text:

luxury hotels – розкішні готелі youth hostels – молодіжні хостели (гуртожитки) a tent – намет acaravan –будиночок-автопричіп advantages / disadvantages – переваги / недоліки to be confident – бути впевненим hotel staff – персонал готелю

to offer(ed) excursions – пропонувати екскурсії to be responsible for – нести відповідальність за business conversation – ділова розмова disappointing – невтішний overcooked – переварений advertisement – реклама in spite of – незважаючи на freak of chance – випадковість in general – загалом

It’s a well known fact that hotels nowadays play a big role. Every year more and more new hotels are opened.

Sometimes it is even difficult to decide which to choose while travelling. There are luxury hotels, which seem to be expensive, B & B hotels, where you will get only breakfasts and a place to sleep, youth hostels, where you meant to serve everything yourself and many other places to stay in. For example an apartment, a tent, a caravan and 3, 4 or 5 star hotel.

Some people enjoy staying in a hotel while others prefer other places to stay in. Sure, on the one hand there are a lot of advantages in it.

To begin with, it’s convenient. You have a chance to make a telephone call and reserve any room you want in a good time, to be confident by your arrival. Besides, you don’t need to serve yourself, everything will be done by the hotel staff, I find it wonderful. More than that, I like that in the hotel you can be offered some interesting excursions and you can be sure that they are safe because the hotel is responsible for every offer.

But on the other hand there are still some disadvantages in staying in a hotel.

First of all, the service can be poor and slowly, for this reason you can be late for a business conversation or a friend’s party, I find it extremely disappointing. Second, the food can be too salty, overcooked and etc...spoiled. It can be a serious problem for people with weak stomach. Third, the view from the window can be not so romantic as the advertisement said but more modest, it can also disappoint some people, who care about the beauty around them.

Personally I’m for staying in a hotel in spite of all disadvantages. It’s only a freak of chance, everything can happen. So before booking a hotel, you’d better learn some facts about it in the net or from your friends for sure. Last summer I stayed in a hotel in Turkey, everything was up to date, wonderful service, tasty food and friendly staff. I would be happy to visit “Saray hotel” any more time. By the way, Saray in Turkish means a palace and it really looks so. I have only positive impressions about that place and hotel.

In generalI am only for staying in a hotel, this will save your money, time and will be convenient.

1. Comprehension questions.

1. What kinds of the hotels do you know?

2. What are the advantages / disadvantages of staying in a hotel?

3. What services are there in a hotel?

4. How to choose a good hotel to stay in on holidays?

5. Why do some hotels disappoint us?

2. Complete the sentences.

1. There are ………. , which seem to be expensive.

2. You don’t need ………. , everything will be done by the hotel staff.

3. In the hotel you can be offered some interesting excursions and you can be sure that they are safe because ………. .

4. The service can be poor and slowly, for this reason you can be late for ………. .

5. So before booking a hotel, you’d better ………. .