hotel information

HOTEL INFORMATION

This unit features two parts of conversation covering the enquiry about room availability and directions.

Before you listen answer the questions:

• Do you often stay in hotels, guest houses, bed and breakfasts (B&Bs), or hostels?

• What do you look for when choosing where to stay?

Recording 1

Voc

Option (n) – an option is smth that you can choose to do in preference to one or more alternatives

Category (n) – if people or things are divided into categories, they are divided into groups in such a way that the members of each group are similar to each other in some way.

Penthouse suite (n) – a penthouse or penthouse apartment or suite is a luxurious flat or set of rooms at the top of a tall building.

Adjoin (v) – if one room, place or object adjoins another, they are next to each other

A potential guest from Los Angeles, phones the Tabard Inn in Washington, DC, to enquire about room availability

1. Read the general comprehension questions below, then play the recording once and answer the questions

1. Which number on his telephone keypad did the caller press?

2. When does the caller plan to arrive at the hotel?

3. How much do the rooms with a queen-sized bed cost?

4. Where is the penthouse suite situated in the hotel?

5. What is the caller’s reason for visiting the hotel?

2. Now listen and fill in the key information that the receptionist provides. Pause or replay the recording when necessary.

1. What would the ……… be for that?

2. Okay, twenty-third to the …………….. .

3. The starting rate is ……………. .

4. Larger rooms ……………… are one ninety-five.

5. …………………… breakfast is included with all those.

6. The rooms get larger, there’s more of a ……………… in each of the categories.

7. That has a king bed and a small …………… area.

8. One of them has two double beds and it …………… to a smaller room.

Recording 2

In this part of the conversation between Jeremy and the receptionist, Jeremy asks about the best ways to get to the hotel from the airport.

1. Play the recording once. Are these statements true or false? If the statement is false, write down the correct answer.

1. Reagan National Airport is the nearest airport to the hotel.

2. The Tabard Inn is located close to a subway station.

3. You can take a subway train from Baltimore-Washington Airport.

4. There are two other airports which Jeremy can fly into.

5. The Tabard Inn is right next to the White House.

2. Now listen again and complete the phrases to check your detailed comprehension.

1. Reagan National is the ……………. You can take the metro – the subway.

2. Dulles is ……………… and the cab is probably the nearest.

3. Baltimore-Washington Airport connects to a …………… that you can take.

4. The metro is right …………… so that gets you pretty much anywhere else you need to go.

5. It’s about ………………. in a cab.

6. Okay, that sounds great and ……………. know.

3. Both speakers used a variety of phrases to establish a friendly tone to the telephone call. Listen to the recording again and underline the phrases you hear the speakers using.

• I’d be grateful for any for any advice you can give me.

• Do you have any advice…?

• That’s great.

• Okay, cool.

• That’s excellent.

• That sounds good.

• That sounds great.

• Thank you very much.

• Many thanks.

• Have a good day.

• Yeah, you too.