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ACHIEVEMENTS & AWARDS

Academic 2004 - CIMA Prize for highest grade in Management Accounting module - presented at an awards dinner.

Societies

It is possible to summarise a long list of awards and help an employer to make sense of them

Sport

SKILLS

IT

1999, 2000 & 2001 - 5 awards for strong academic grades across business and English studies.

Manchester University Kung Fu Society - attending meetings, supporting colleagues to manage tournaments and motivate other team members. Successfully recruited 40% more members in 2003 through new initiatives.

Community Action - organising group outings and a Christmas party for elderly residents. Involves budgetary and organisational skills to coordinate parties and has developed my communication skills, including patience and support, working closely with diverse groups of people.

Kung Fu - Brown Belt

Active member - participate in regular competitions, manage regular practice with academic study and employment.

Kung Fu Instructors Certificate - includes training on health & safety, budgeting, managing, motivating and developing people. Introductory teaching support has helped me to develop my communication skills with a wide range of people.

European Computer Driving Licence Certificate - competent in all Microsoft Office packages including Excel, Word, Access, Powerpoint. Regularly used for academic and work projects.

 

Languages

Mandarin – native language

 

 

English – fluent

 

 

Cambridge Certificate in English Language Skills – pass with merit

 

 

French – basic communication

 

INTERESTS

 

 

 

Travel

Enjoy meeting people from and experiencing new cultures. Have travelled

 

Health

extensively in SE Asia, America and Europe.

 

Kung Fu, Aerobic fitness, Yoga - Ashtanga.

 

REFERENCES

 

 

 

Academic -

Dr. Jones, Accounting & Finance, Manchester Business School, The

 

 

University of Manchester, Oxford Road, Manchester M13 9PL

 

 

Tel: 0161 275 3344. E-mail: B.Jones@manchester.ac.uk

 

Employer -

Mr. Lee Tong Hau, Partner, Freshlands Accountants, Room 902, Shanghai

 

 

Universal, Tower 4, 168 Yu Luan Su, Shanghai, 200073 China

 

 

Tel: +86 21 6295 4335 E-mail: T.Lee@freshlands.com

 

 

(E-mail/fax correspondence in English is welcome)

 

 

 

It is helpful to

 

 

clarify the language

 

 

ability/preferences of

 

 

any international

 

 

 

referees

 

 

 

 

 

 

 

 

 

9

An example of a skills-based CV

 

Keep profiles concise

Matthew Briggs

and showing career

focus

 

Address:

17 The Grove

Telephone:

H: 01225 859 011

 

Bath

 

M: 07971 336543

 

BA2 9RU

Date of Birth:

3rd August, 1984

 

 

E-mail:

briggsm@hotmail.com

Nationality:

British

Final year bioscientist, with strong analytical and interpersonal skills, seeking a career in

production management with a leading pharmaceutical organisation.

Skills sections are useful if SKILLS & ACHIEVEMENTS you are clear about what

the employer wants

Team working

Experience of working in groups during academic projects including planning, role allocation, co-ordination and commitment. Won AstraZeneca team-working prize for second year academic project.

Worked effectively with colleagues at St. Georges Hospital pharmacy to understand and co-ordinate their requirements for a new database. The implementation of this database has since reduced administration time by approximately 30%.

Effective communication

Strong selling and negotiation skills developed through close customer contact in retail and health sector environments. Trained in personal sales, advanced interpersonal skills and customer focus. Recently exceeded personal sales target by 300% during weekend trading.

Presentation skills and confidence demonstrated during the delivery of tutorials and group presentations at university. Have presented to groups of 5 to 100 and enjoy public speaking.

Initiative

Researched new sportswear concepts for the store and proposed ideas for event evenings during my weekend position. One idea was translated into an event that raised £400 for a local charity.

Problem solving

Designed and developed a new database for the pharmacy managing financial, administrative and project information. Researched the latest developments to provide relevant software for the budget.

Try to quantify achievements where possible

Frontline customer roles have taught me to find solutions to customer problems in a calm and efficient manner.

Technical skills

Fully competent with all Microsoft Office packages and a number of scientific packages. Learning to program in Java and C++.

Enjoyed consultancy role in understanding client’s need for database development and implementation.

Languages

French – basic spoken.

German – proficient.

Driving licence full clean for 4 years.

10

EDUCATION

 

 

 

 

 

 

 

 

The University of Bath

2001 – 2005

 

 

 

BSc Biological Sciences

 

 

 

 

Expected grade 2:1

 

 

 

 

An analytical degree developing research techniques, problem-solving skills and group working.

 

 

Project: Identifying possible solutions for CTB transmission - required strong

 

 

 

analytical thought to identify prior considerations and contingencies.

 

 

 

 

College of South West England, Bristol

1999 – 2001

 

 

 

A-levels: Biology (B), Chemistry (B), Business Studies (C)

 

 

 

 

Farr Wood High School, Bristol

1995 – 1999

 

 

 

GCSEs: 10 GCSEs achieved 4 As, 2 Bs, 4 Cs.

 

 

 

 

(English and Mathematics – B, B)

 

 

 

 

EMPLOYMENT

 

 

 

 

St. Georges Hospital Pharmacy, Bristol

Summer 2003

 

 

 

Voluntary Project – Administration and IT consultancy

 

 

 

 

Researched, developed and tested a new database for the organisation.

 

 

 

Also provided customer service support and carried out stock maintenance

 

 

 

Frankie’s, Bath

2002 – 2004

 

 

 

Even on a skills-

Sales Consultant - Part time/weekends/vacations

 

Blue Star Agency, Bristol

1997 – 2003

based CV, an

overview of your

Various retail, administrative and customer service roles.

 

responsibilities

Silver service waiting on, stock-filling, packing and filing positions

 

can help the

through Blue Star Agency.

 

employer make

POSITIONS OF RESPONSIBILITY

 

sense of your

 

experiences to

 

 

Elected Hall Representative

2004 – 2005

date

 

 

 

Inducting new students and liaising with staff and students to

 

 

 

 

 

 

 

 

ensure the smooth running of hall life.

 

 

 

 

Farr Wood Under 11’s Support Coach

 

 

 

 

Support the coach in motivating, training and co-ordinating this

Ongoing Vacations

group of enthusiastic footballers.

 

 

 

 

INTERESTS

 

 

 

 

Football - Regularly play with hall team, coaching and watching national games.

REFERENCES

 

Mr. J. Franks (Manager)

Professor F. Rogers (Tutor)

Frankie’s

Biological Sciences

High Street

University of Bath

Bath BA4 3PL

Bath BA2 3RD

Tel: 01225 456 987

Tel: 01225 432 123

Frankies@yahoo.com

F.Rogers@bath.ac.uk

11

An example of a targeted CV

SALLY GREEN

119 Stanley Park, Rotherham, South Yorkshire S60 4BU

Tel: 01709 543217

Always use a

Date of Birth: 1st December, 1978

professional looking

Mobile: 07892 456798

Driving Licence: 6 years

e-mail address

Email: sally912@yahoo.co.uk

 

 

 

 

 

 

An enthusiastic graduate with one year of human resources experience across the voluntary and small business sectors. Currently studying for a masters qualification in human resource management, conferring graduate membership of CIPD.

An excellent presenter with experience of successful project management.

 

 

 

 

 

 

It is possible to use

 

 

 

 

 

HUMAN RESOURCE MANAGEMENT

relevant projects/

 

 

 

 

 

 

Recruitment & Selection

studies here effectively

 

 

 

Using sub-

 

 

 

 

 

• Developed new competency frameworks for Smith Daniels’ staff in

 

 

 

headings within

 

 

 

consultation with line managers as part of my masters dissertation research

 

 

 

 

employment

 

 

 

 

on appraisals and performance management.

 

 

 

sections can also

 

 

 

 

 

 

help to make

• Successful recruitment and selection of 5 new appointments using a variety of

 

 

 

 

sense of a

selection methods including competency-based interviewing, work samples

 

 

 

 

long period of

and role play at the Childcare Trust.

 

 

 

 

 

employment,

• Extensive contact with recruitment agencies – selected potential agents and

 

 

 

 

such as a

 

 

 

placement year

hosted panel presentations for the Trust.

 

 

 

 

 

 

 

 

Training

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Delivered a programme of management development sessions for staff at

 

 

 

Focus on hard

Smith Daniels including personal skills development, equality and diversity and

 

 

 

appraisal training.

 

 

 

 

outcomes and

 

 

 

 

 

 

 

 

 

 

achievements

• Effectively sourced Health & Safety and IT trainers and negotiated a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

competitive pricing structure.

 

 

 

 

 

 

 

 

• Conducted a training needs analysis for 50 staff at the Childcare Trust and

 

 

 

 

 

 

 

produced a training strategy for the following 3 years.

 

 

 

 

 

 

 

 

Investors in People

 

 

 

 

 

 

 

 

• Supported Smith Daniels towards their Investor in People re-assessment. This

 

 

 

 

 

 

 

included conducting focus groups, updating existing policies and frameworks

 

 

 

 

 

 

 

and briefing the management team.

 

 

 

 

 

 

 

 

Performance Management

 

 

 

 

 

 

 

 

• Masters dissertation project covered best practice in performance

 

 

 

 

 

 

 

management, appraisals and competency frameworks for small to medium-

 

 

 

 

 

 

 

sized organisations.

 

 

 

 

 

 

 

 

• Subsequent paid experience at Smith Daniels involved implementing the

 

 

 

 

 

 

 

competency frameworks and appraisal system. This is still in operation and

 

 

 

 

 

 

 

feedback from staff and managers has been positive.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12

 

 

QUALIFICATIONS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2003 - 2004

MSc Human Resource Management

 

 

 

 

 

 

University of Salford

 

 

 

 

 

 

Achieves graduate membership of CIPD on completion.

 

 

 

 

 

 

A practical qualification covering all aspects of human resource

 

 

 

 

management, development and business awareness.

 

 

 

2000 - 2003

BA Geography

 

 

 

 

 

 

University of Sheffield

 

 

 

1998 - 2000

A Level Geography (B)

 

 

 

 

 

 

Advanced GNVQ – 2 merits and 4 distinctions

 

 

 

 

 

 

Thomas Rotherham College, Rotherham

 

 

 

 

 

 

 

Try to give yourself

 

 

 

 

 

 

 

1994 - 1998

7 GCSEs – grades B - D

 

meaningful job titles

 

 

 

EXPERIENCE

 

 

 

 

 

 

 

 

 

 

 

 

Sept. 2004 -

Human Resources Assistant/Office Administrator

 

 

 

 

 

Present

Smith Daniels, Rotherham

 

 

 

 

 

 

Completing a variety of human resource projects and office initiatives for

 

 

 

 

this small, dynamic manufacturing organisation.

 

 

 

 

 

Mar. 2004 -

Performance Management/Competency Framework Research

 

 

 

Sept. 2004

Collaboration with Smith Daniels for this 20,000 word dissertation

 

 

 

 

research project on effective performance management in small

 

 

 

 

businesses.

 

 

 

 

 

Summer 2003

Human Resources Voluntary Assistant

 

 

 

 

 

 

The Childcare Trust

 

 

 

 

 

 

Responsible for a number of recruitment and selection projects for this

 

 

 

 

voluntary body.

 

 

 

2000 - 2002

Cleaning Assistant

 

Clarify the level of

 

 

your involvement with

 

 

 

Renfrew Agencies

 

 

 

 

 

profesional bodies,

 

 

 

 

 

 

 

PROFESSIONAL MEMBERSHIP

 

societies, etc

 

 

 

 

 

 

 

 

Chartered Institute of Personnel & Development (CIPD)

 

 

 

 

• Graduate Membership

 

 

 

 

 

 

Attend branch networks to update knowledge and network with HR

 

 

 

 

professionals.

 

 

 

 

 

SKILLS

 

 

 

 

 

 

IT

• Fully competent with all aspects of Microsoft Office

 

 

 

 

 

 

• Proficient internet researcher - knowledge databases

 

 

 

 

 

 

• Working knowledge of payroll packages

 

 

 

 

 

INTERESTS

Enjoy outdoor activities including regular walking in the Peak District and

 

 

 

 

 

 

 

 

the Lakes.

 

 

 

 

 

REFEREES

Available upon request

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13

Don’t overlook relevant skills like project management, report writing or team working

An example of an academic CV

Academic CVs usually

 

include a university

 

address too

ROBERTa BROADSTONE

Home address: 74 Langdale Way

University address: School of Environment

 

Heaton Green

 

 

The University of Carmarthen

 

Carmarthen

 

 

Oxford Road

E-mail:

CA5 2WE

 

E-mail:

Carmarthen, CA4 3DE

rbroadstone@hotmail.com

rbroadstone@carm.ac.uk

Telephone:

01431 224 5842

 

Telephone:

01431 275 0113

RESEARCH

My principal research interests lie in the field of conservation and the impact upon the South Wales economy. I am currently investigating the impact of tourism, government policy and demography on conservation for my PhD. Using the latest econometric modelling and e-factor analysis techniques, I am producing conservation models and analysis tools including the Eliptor X tool.

My future research plans are to build on the foundations of my PhD to further develop models and tools in conjunction with government bodies, environmental agencies and city financial modellers.

Could also include an attached synopsis

EDUCATION

2002 - 2005

Mention any industry collaborations

Mention success at attracting funding

1999 - 2002

PhD “The Impact of the South Wales economy on conservation – towards conservation modelling”

University of Carmarthen, Centre for Environment & Development

Supervisor: Professor F Smith (submission September, 2005) - leading researcher in conservation.

Partial funding awarded by the Wales Development Agency.

In close collaboration with the Centre for Finance, The Wales Development Agency and Groundwork Wales, my thesis investigates novel modelling tools and analytical models.

Econometric modelling, e-factor analysis, the Harvard model are used to track correlations and produce test models.

Extensive use of databases to manage and analyse statistics.

A synopsis of work undertaken is attached.

BA (Hons) Economics & Geography (First Class)

University of Carmarthen

Modules included: Social & Human Geography, People & Environment, Planning, Economics & Econometrics, Quantitative Research Methods. Awarded - Initiative in Development Award for dissertation project – £150.

1997 - 1999 A Levels: Geography (A), Maths (B), Business Studies (C)

TEACHING/ADMINISTRATION EXPERIENCE

2004 - Tutorial Assistant - University of Carmarthen

• Supervision support for two undergraduate projects in econometric models for conservation.

• Delivering seminars in “Conservation theory” and “Environment modelling” to groups of 10-20 undergraduate students - planning teaching methods.

• Mentor to 2 new PhD students in the Department.

• Group leader on 3 field trips - requiring leadership, problem solving under pressure and enthusiasm.

14

Usually two academic and one employer/character reference

2003a - 2004 Hall Representative - Griffin Hall, Carmarthen

Maintaining the effective running of the hall in conjunction with the warden, including one-to-one student support, administration and seeking students comments for hall reviews.

WORK EXPERIENCE

Conservation Member - Student Conservation Groups International

Participating in regular conservation projects including building restoration, riverside clearance and land reclamation.

Exposure to conservation marketing, budgeting and impact assessment.

Tourism

Tour Guide - Dingle Peninsula, Carmarthen Tourist Boad

 

Active in running activities - seminars, talks, guided tours and interaction with

 

a broad range of visitors.

 

One of 4 guides at the Blasket Island Centre dealing effectively with over

 

2,000 visitors each season.

PROFESSIONAL MEMBERSHIPS

The Institute of Ecology & Environmental Management - Affiliate British Trust for Conservation Volunteers – local branch member and previously secretary to the Treasurer

 

 

 

 

 

 

Normally reverse

TECHNICAL SKILLS

Include relevant

 

 

chronology - or

Econometrics

E-factor analysis (fully competent)

technical skills and

 

 

divided into sub-

 

The Harvard Model

competencies

 

 

sections. Long lists

 

 

 

 

 

 

could be as an

Databases

SPSS, H1X models, Access - advanced level use for

appendix

 

dissertation and PhD research

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PUBLICATIONS

 

Reference fully - usually Harvard style

 

 

 

 

 

 

 

‘Towards a model of conservation’ The Economist, 1st December, 2004

‘Conservation and the South Wales economy’ Conservation Times, July 2004

‘E-factor analysis for the environment?’ The Economist, 4th January, 2003

CONFERENCES & COURSES

July 2004 “Conservation North West” - Presentation of a poster - 250 attendees including leading government bodies. £300 attendance funding awarded following successful bid to the Welsh Tourist Boad.

August 2003

Graduate School - Research Councils - developing skills in project

Clarify level of

 

management, career management and team-working ability

 

involvement -

 

 

REFERENCES

 

attendance/papers/

 

presentations

 

 

Prof. F. Smith (Supervisor),

School of Environment, University of Carmarthen, Oxford Road, Carmarthen CA4 3DE E-mail: f.smith@carm.ac.uk

Prof. B. Jones (Collaborative Tutor)

School of Economics, University of Carmarthen, Oxford Road, Carmarthen CA4 3DE E-mail: b.jones@carm.ac.uk

Ms. S. Smith (Employer)

Carmarthen Tourist Board, Green Fields, Carmarthen CA2 4ER E-mail: ssmith24@carmtb.org.uk

15

4 Covering letters

Your CV should rarely leave your desktop unless accompanied by a covering letter as they can be a major determinant of an applicant’s success. Demonstrating your career interests and highlighting your most relevant strengths and experiences, a professionally set out letter can say a lot about your motivation and your attention to detail.

Well-written covering letters are also particularly effective for speculative applications outside a recruitment cycle and for explaining any personal circumstances or anomalies in your application.

CONTENT

The following format provides a useful overview for a letter:

Briefly introduce yourself, state what position you are applying for and where you saw it advertised. For a speculative letter, include the type of work you are seeking.

Explain why you are interested in this type of work, demonstrating an understanding of what it is likely to involve.

Explain why you are interested in working for this particular organisation. Demonstrate enthusiasm and evidence of research into such aspects as their successes, involvements, values or clients.

Highlight how you are suitable for this position. Provide evidence of your key strengths by referring to experiences on your CV. Aim for your key strengths to reflect the requirements of the employer and position.

Take the opportunity, if necessary, to explain any anomalies in your experiences, such as a gap or anywhere you do not match the selection criteria. Perhaps explain how any hurdles have developed you in a positive way.

Indicate availability for interview.

STYLE

A professional business layout is important, addressed to a named individual wherever possible. Ring the organisation’s switchboard to request a name if necessary. Aim for one side of A4 with the same quality paper and font style as your CV. A printed letter is the norm these days, although some recruiters may still specify a handwritten one to check out your handwriting. The same rules about checking for spelling, grammar or typos still apply and probably more so on your letter. Your writing style should be formal but try not to use words that are only really found in a thesaurus.

16

An example of a covering letter to accompany Ming Su’s CV

Flat 3, 104 Daisy Bank Road

a Victoria Park

Manchester M14 6RP

 

23 February, 2005

Mr. Ross Green

 

 

Graduate Recruitment Manager

 

 

 

Always say where

Greenlands Accountants

 

Dear Mr Green

 

you saw the job

 

advertised

Graduate Tax Training Scheme

 

 

 

I am writing to apply for your Graduate Tax Training Scheme advertised in the Prospects Directory 2005 and enclose my CV for your consideration.

I first became interested in tax work through an Insight into Accountancy day I attended in June last year. I feel that tax work would be an ideal way to combine my skills and interests in business, problem solving and working with people, and this interest has been confirmed speaking to a number of tax trainees at a Graduate Recruitment Fair

in November 2005. I am particularly attracted to the opportunity to work closely with individuals to maximise opportunities for their businesses.

 

Explaining why you

Greenlands attracts me because of the range of opportunities provided within

are interested in

your training scheme, as shown by your Investors in People award. At this stage,

that company

my main long-term interest is in corporate taxation and I believe a thorough

is a real asset in

grounding in different aspects of the complex area of taxation can only be

a covering letter

beneficial. Your emphasis on client satisfaction is particularly appealing.

 

I am a highly numerate and IT literate student with a strong emphasis on team-working. Supporting a range of financial and administrative projects with Freshlands in China enabled me to develop my project management skills, and my experiences in customer service roles have really helped me to understand and interpret the needs of clients. At Freshlands, I needed to pick up a large amount of business and technical information in a short time in order to work as an effective member of the team and to provide clients with the quality of information and service that they expected.

As my pre-University education was in China, I am unable to translate my qualifications into equivalent UCAS points. However, entry grades onto my degree studies were BBB and the university were happy to accept me onto the programme. My examination results were strong with an overall result of A*. On average, this grade is awarded to only the top 5% of students each year. Although I do not currently have permission to work in the UK after graduation, I believe that it is possible for an employer to sponsor an application under the Business & Commercial work permit scheme for me. More information for recruiters can be found on www.workpermits.gov.uk. Alternatively, the international student adviser at my university is happy to answer any initial questions that you may have about work permits.

I hope that, on consideration of my CV, you will be persuaded of my potential to perform well on this training scheme and to make a real contribution as a member of your firm. I can be available for interview at any time and look forward to hearing from you.

Yours sincerely

Ming Su

Ming Su (Lily)

17

An example of a covering letter from a student with a disability

a

 

25 Beech Road

 

Oxford

 

 

 

 

OX12 4 BE

Sarah Jones

 

 

Harpers

 

 

London

Write to a

 

 

 

5th March, 2005

named individual

 

where possible

 

 

 

Dear Ms Jones

 

 

 

 

I would like to apply for the position of Marketing Assistant as advertised on your website on 28th February, 2005. I recently graduated with an honours degree in History and have six months’ experience in customer service roles and marketing projects.

Studying history has enabled me to develop a range of skills, in particular those of analysing and interpreting complex information and presenting arguments and conclusions effectively both in writing and orally. As you will see from my CV, I have had a range of experience, which has further developed my ability to build a rapport with a diverse range of clients and contribute effectively in team working relationships. For example, my work at Booth & Co. involved me developing systems for internal communications and delegating tasks

within our project team.

Your main selling points should seek to reflect the needs of the recruiter where possible

My marketing exposure has built on my initial interest in a marketing career. I really enjoy the opportunity to work closely in multidisciplinary teams and draw upon my creativity, numerical and project management skills to help clients. Harpers particularly attracts me owing to its focus upon voluntary sector clients and scope for team-based marketing assignments.

In 2003, I was diagnosed with multiple sclerosis. Although this has required a number of hospital appointments to help me to manage my condition in the past, I have always managed my time effectively to complete deadlines and minimise disruption to colleagues. Managing my condition has also taught me how to take a positive approach to overcoming hurdles, project plan and keep others informed along the way. Such measures enable me to live a life with minimum disruption. I do not foresee any additional support needs at this time.

I am pleased to supply further information in support of my application and include my CV for further information.

Yours sincerely

Lucy Perkins

Handling disabilities or setback effectively can be used to show evidence of relevant skills and achievements

Lucy Perkins

18