L1
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Robert V. Chandran
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Robert V. Chandran
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Robert V. Chandran
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• What is Culture?
Definition: the sum total of the way of living; includes values, beliefs, standards, language, thinking patterns, behavioral norms, communications styles, etc. Guides decisions and actions of a group through time.
© Olga Mazurina
RUSERA EXE
14
Moscow WS, 27 29 March 2007
The Culture Iceberg
(adapted from Figure 18.1)
© Olga Mazurina
RUSERA EXE
15
Moscow WS, 27 29 March 2007
Types of Organizational Cultures
Forma l Control Orientation
Flexible
Clan |
Entrepreneurial |
Culture |
Culture |
Bureaucratic |
Market |
Culture |
Culture |
Stable
Internal |
External |
Focus of Attention
© Olga Mazurina
RUSERA EXE
16
Moscow WS, 27 29 March 2007
Diversity – The unique set of qualities that separate people as individuals, such as race, gender, religion, physical and mental abilities, geographic locations, economic status, and
many others.
Janet Miller
Right Track Training
© Olga Mazurina
RUSERA EXE
17
Moscow WS, 27 29 March 2007
Cultural Diversity
•We All Have It!
•Obvious Manifestations:
–Religion
–Ethnicity (Race?)
–National Origin (language)
–Gender
© Olga Mazurina
RUSERA EXE
18
Moscow WS, 27 29 March 2007
Cultural Diversity
•Less Obvious Manifestations:
–Age
–Education
–Educational Status
–Mobility (including handicaps)
© Olga Mazurina
RUSERA EXE
19
Moscow WS, 27 29 March 2007
LAYERS OF DIVERSITY
Organizational Dimension
External Dimension
Personal Dimension
Personality
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© Olga Mazurina