8. Match parts of the letter with their definitions.

a

(1)The sports shop

32 High Street

Folkestone

Kent

CT19 5JY

(2)05/11/09

(3)Mr. John Smith

33 The Glades

Folkestone

Kent

CT20 2PR

(4)Dear Mr. Smith

(5)Thank you for the order that you have placed for the full

team kit. We wish to confirm….

(6)Yours sincerely

(7) P. Jones

(8)Mr. P. Jones

Assistant Manager

)__sending address

b) __mailing / inside address

c) __ salutation

d) __ typed name

e) __ date

f) __ body (text)

g) __ complimentary close

h) __ signature

9. Put parts of the letter in a correct order.

1) September 25, 2005

2) Vancouver Manufacturing, 9102 NW99 Street, Vancouver, Washington 98665

3) Dear Mr. Taylor

4) As our new letterhead indicates, we have recently changed the name of our business from Fort Vancouver Manufacturing to Vancouver Manufacturing…

5) Al Olsen, President, Vancouver Manufacturing

6) Al Olsen

7) Mr. John Taylor, Director of Operations, ABC Corporation, 100 E Main Street, Vancouver, Washington 98685

8) Truly yours

10. Read the address and fill in the following table. Remember the correct order of writing an address.

Dr. Alexander Richmond, Avondale Medicine Center, 453 Camilla Drive, Atlanta, GA 30300, USA.

Addresser’s name
Addresser’s company name
Street address
Addresser’s city name
State abbreviation
The Zip Code of the state / county
The name of the country

11. Find synonyms among the following words and collocations:

mailing address, sender address, addressee, addresser, recipient, inside address, return address, sender.

12. Study the tables and remember information given in them.

Salutation in Great Britain and the USA

GB	US
Dear Mr Smith	Dear Mr. Smith:
Dear Ms Smith	Dear Ms. Smith:
Dear Mrs Smith	Dear Mrs. Smith:

NB! Mrs – a title used before the name or names of a married woman;

Ms– a title substituted for Mrs or Miss before a woman’s name to avoid making a distinction between married and unmarried women.

Correlation between salutation and complementary close in Great Britain

for adressee you know	for addressee you don’t know
Correlation between salutation and complementary close in the USA
for adressee you know	for addressee you don’t know

NB!For well-known addressee you can use such complementary close as “Best wishes” for GB and “Best regards” for the USA.

The date

10 July 2010 10^th July 2010		July 10, 2010
Accepted in Great Britain		Accepted in the USA

13. Read the following letter and say what variant this letter refers to (British or American):

Amazing Computers Enterprised

768 Capitol Drive, San Jose

Balanga city

April 3, 2009

Miss Andrea de Guzman

Harris Corporation Headquarters

1025 West NASA Boulevard

Melbourne, Florida 32919-0001

Dear Ms. Andrea de Guzman:

In reverence to your valuable time I would like to get straight to the point and express our deep apology for what happened last time.

The purchase order that we received from you on March 25^th, 2009 clearly stated 10 cases and it is our error regarding the shipment of the product.

However, please be informed that to make up with the said mistake, there are two options available at this time. The first one is that, you can opt to keep the merchandise and we will just bill you thirty days from now. The second one is that, we will do our best to have it picked up at your loading dock and then issue a credit to you.

I will greatly appreciate it if you will let me know your preference between the two. We will ensure that this type of error will occur again.

Please let me know if you need assistance regarding this one. Feel free to call me and I will be glad to help you.

Thank you for your kind consideration.

Yours truly

E. Tinao

Eireen Tinao,

Assistant Manager