Анг. язык для 1 курса

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g)This has been quite a good year for Flinco. Although the general economic situation was very difficult, sales increased by 7,3 % and net income by 12,7 %. At the same time, we reduced our workforce by almost 15 % and continued to increase the range of products...

h)1 Minutes of the last meeting and matters arising.

2The Zakko launch.

3Problems in H section...

i)Figures for the Western region are generally good although the seasonal fall in sales of the XJ31 is stronger than usual and a major effort will be needed to bring sales up to target by the end of the quarter. Both Central and Northern have done well across the whole range despite …

j) 115 units of XJ45 at $23.50 per unit	$2,702.50
Less 15% discount	$405.37
Plus VAT at 17.5%	$402.00
Plus postage and packing	$360.05
Total	$3,059.18

Payment within 30 days of issue.

k) Dear Ms Brown,

Have you ever dreamed of owning your very own holiday home in an exotic location? I am writing to tell you that thanks to Zangief Timeshare Inc., these dreams could become a reality!

l) 5.1. The Supplier is entitled to modify the material ordered before delivery, provided such modifications do not affect the prices, delivery dates, quality performances or mechanical characteristics.

5.2. In all other cases, the Purchaser’s prior written permission is required to perform changes to the material.

Exercise 2. Match the types of written communication with the correct defini-

tions.	invoice	price list
agenda
annual report	mailshot	sales brochure
contract	memo	sales report
directory	minutes	user manual
fax	newsletter
in-house magazine	order form

a) it tells people - usually people inside the company - about the life of the organization; b) a report of a meeting; c) a letter sent at the same time to a number of customers or possible customers, for example about a new product or service; d) a paper which you fill in when you want to buy something from a company; e) an internal message, usually from one person to a group of people; f) a list of things to discuss at a meeting; g) it tells people - usually people outside the company - about the life of the organization; h) it gives information about the company’s products; i) it tells you how much products cost; j) a book with lists of telephone numbers or other information; k) the paper which tells you

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how much you must pay when you buy something from a company; l) a document which tells you about the company’s performance over the year, including the accounts for the year; m) a legal agreement between two parties; n) a message sent by facsimile machine; o) it tells you how a piece of equipment works; p) it contains figures on how much money people have spent on the company's products in, for example, a month.

Exercise 3. There can be a big difference between the styles used for writing e-mails and for writing letters. Often - but not always - e-mails are less formal. Choose the right expression for writing letters and e-mails.

Letters

E-mails

Greeting

Topic

Request

Apology

Documentation

Bad news

Good news

Conclusion

Closing

a) wbw; b) Re:; c) Dear Sam; d) Let me know if you need more information; e) Hi Sam; f) Sorry about...; g) Please...; h) ...attached; i) I should be grateful if you would...; j) Please accept our apologies for... ; k) We regret to inform you... ; l) Please find enclosed... ; m) With reference to... ; n) I'm afraid... ; o) We are very pleased to inform you... ; p) If you need more information, please do not hesitate to contact us; q) I'm happy to tell you...; r)With best wishes.

Exercise 4. Read this e-mail from Steve, the Purchasing Manager of a UK importer, who is in Poland on a business trip. Complete the email by choosing the correct alternative from A, B, C or D below.

Mike,

Sorry I haven't contacted you (1) … last week, but I've been very busy. I've (2) … to Katowice in the south-west of Poland (3) … a few days, and I've (4) … returned to my hotel in Warsaw, from where I'm sending this email. I visited several firms when I was in Katowice and one of them looks quite promising. I've (5) … seen their factory, and I've got some product samples to show you. Unfortunately I haven't met the guy in charge (6) … He wasn't there — he's (7) … to Gdansk and should be back next week. So. the trip has been quite successful (8) … Have you (9) … been to Central Europe? Everything is changing very fast — I've (10) … seen so much building work going on. Anyway, I’ll email you again later in the week to let you know what's happening. Regards, Steve

1	a) for; b) since; c) just; d) so far;	6	a) just; b) already; c) now; d) yet;
2	a) going; b) gone; c) being; d) been;	7	a) going; b) gone; c) being; d) been;
3	a) for; b) since; c) already; d) so far;	8	a) so far; b) yet; c) just; d) now;
4	a) now; b) been; c) just; d) so far;	9	a) yet; b) since; c) ever; d) never;
5	a) yet; b) already; c) been; d) gone;	10 a) yet; b) since; c) ever; d) never;

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Exercise 5. Read this report about the convergence of mobile phones and handheld computers. Choose either the adjective or adverb each time (Business Grammar Builder, ex. 42).

It seems strange/strangely, but some people are walking around with a mobile phone, a handheld computer like a Palm, or a notebook computer with a conventional/conventionally keyboard as well. These digital devices are converging rapid/rapidly, but manufacturers are finding it difficult to get all the parts to integrate proper/properly. Contemporary mobile phones look good/well, are relatively good/well at sending short text messages, don’t work good/well as handheld computers. They lack memory, synchronise bad/badly with desktop PCs, and are not easy/easily to use for writing emails. Searching for an address-book entry or scrolling through a contact list is slow/slowly, although once you find the name you can call the person direct/directly by just touching the phone number. Of course the big issue in the future is Internet access - it needs to be fast, easy /easily and cheap /cheaply, but still allow phone companies to make a profit. Things are moving very quick/quickly in this area, and the manufacturers who succeed in getting everything right/rightly are going to make huge/hugely profits.

Exercise 6. Complete the telephone call with phrasal verbs from the list below that mean the same as the words in brackets(Business Grammar Builder, ex. 32).

call back	breaking up	look into	speak up
cut off	go ahead	put through
get back to	go over	rang up
get through	hold on	sort out

Receptionist: Good morning, Media Solutions, how can I help you?

Derek: Can you (1) … me ... (connect) to Christine Moreau, please? Receptionist: Of course, hold the line ... I'm sorry, caller, I can't (2) … (make contact) at the moment, the line's busy. Shall I ask her to (3) … you … (telephone again)?

Derek: It's OK, I'll leave a message.

Receptionist: OK, (4) … (wait) just a second while I look for a pen. ... Right,

(5) … (continue).

Derek: My name is Derek Richardson, from Weston Security. Ms Moreau (6) … me … (telephoned) yesterday. She wanted me to (7) … (investigate) the cost of installing an alarm system for your premises. I said I'd (8) … (telephone again) her today.

Receptionist: I'm sorry Mr Richardson, the line is very bad, can you (9) … (talk louder) please? Hello? Hello? I'm sorry, you're (10) … (having problems with the signal).Hello? ... Derek: Sorry about that. I'm on a train using my mobile and we were (11) … (disconnected) in a tunnel. Er, yes, as I was saying, I've managed to (12) … something … (organise). Can you tell her that I'll send her a quotation along with all the other details in the post?

Receptionist: Oh, right, er, can I just (13) … (check) that again? Your name is Derek Richardson, from Weston Security, and you're going to send some details about an Alarm system in the post.

Derek: That's right. Er, thank you for your help. Goodbye.

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How to Fill in Forms. CV

Exercise 1. Mary McCann has filled in the form below. Choose the following headings for each item on the form. If she had wanted a job with your company, which

information could your company ask for?		postcode
business address	first names
company	job title	work telephone number
date	marital status	surname
date of birth	place of birth	signature

extension number	h) 14 MAY 1969
a) McCANN
b) MARY ELIZABETH	i) CAIRO, EGYPT
c) ACE PROMOTIONS	j) MARRIED
d) DIRECTOR OF MARKETING	k) 20 JANUARY 2002
e) 65 KINKLADZE WAY, LONDON	l) 372
f) NW6 7TL	m) ME McCann
g) 00 44 020 7965 4200 372

Exercise 2. Andrew Brown’s CV has got mixed up in the word processor. Help him to put the items in the right order by matching the information with the correct headings.

a) name; b) date of birth; c) nationality; d) education; e) qualifications; f) experience; g) current position; h) responsibilities; i) languages spoken; j) leisure interests.

1) English, French; 2) British; 3) History, climbing, chess; 4) Loopers and Kylebrand, Chartered Accountants, 1998-2001, Gabstock and Thring, Chartered Accountants, 2001–2004; 5) Assistant General Manager, Power Enterprises UK; 6) Andrew Brown; 7) 8 September 1977; 8) MA in Economics 1998, Member, British Institute of Chartered Accountants 2001, MBA 2005; 9) General management of the company, achieved 25 % growth per year over the last four years; 10) Bootham School, York, 1990-94, Keble College, Oxford, 1995–98, INSEAD, Fontainebleau, France, 2004–05.

Exercise 3. Alan is talking about his first job. Complete what he says with the best form of the verb in brackets. Choose between the past simple, past continuous or past perfect (Business Grammar Builder, ex. 8).

–So, Alan, why did you quit your last job?

–Well, at the time I (1) … (work) as a financial officer for an International Accountancy firm in London. I (2) … (be) in the same company for three years.

–How (3) … (you/get) the job?

–Just after I (4) … (finish) university I (5) … (go) to a job fair. I still (6) … (decide) what I wanted to do and I was interested to see what kind of jobs there (7) … (be) at the fair. While I (8) … (look) at information on one of the stands for a large international accountancy firm, someone (9) … (give) me an application form to fill in. I thought this might be a good career opportunity for me as I (10) … (already/take) some accountancy exams for my degree. So I (11) … (complete) the form and (12) … (send) it off.

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They (13) … (interview) me the following week and I got job. At first, I (14) … (feel) satisfied with the job, but as time went by, things (15) … (change) and I began to hate working there.

–So what (16) … (go) wrong?

–Well, the situation was this: I (17) … (work) for a person who was very difficult, er ... very demanding ... never satisfied. What's more, my job (18) … (become) too repetitive and I really wanted to do something more creative. So, that's why I resigned ... I (19) … (not have) another job to go to, but I knew I (20) … (have) to make a change.

Exercise 4. In what situations do you use the following phrases? Make dialogues with them.

a) Could you hold on, please? b) Do you have any questions? c) I’m very sorry, madam. I’ll make sure this doesn’t happen again. d) How are you? e) I’m afraid that Mr Fangio is ubavailable at the moment. g) I’ve divided my subject into three parts. h) Let me take your coat. i) There are several points on today’s agenda.