- •Introduction
- •Part I unit 1 portfolio
- •1. Lead-in
- •Tomsk polytechnic university
- •1. Lead-in
- •2. Tips for good e-mail style
- •3. Email Layout
- •Email samples
- •I nformal Formal
- •5. Guidelines
- •6. Writing styles
- •8. Task assignments
- •9. Additional Resources
- •Unit 3 employment correspondence
- •1. Lead-in
- •2. Employment correspondence – guidelines
- •3. Application form- tips
- •4. Application form – sample (Weatherford)
- •5. Cover letters
- •7.1. Page format
- •7.2. Guidelines
- •7.3. Basic rules
- •7.4. Layout
- •7.5. Cover (prospecting) letter - sample
- •This cover letter is intended for the recipient only and is private communication not intended for forwarding.
- •7.6. Words and phrases
- •7.7. Exercises
- •8.2 Layout
- •8.3 Resume format
- •8.4 Resume sample alexey vasiliev
- •8.5 Resume software
- •8.6 Exercises
- •8.7 Additional resources
- •9. Self-assessment - cv (Curriculum Vitae)
- •10. Case study
- •Part II unit 4 poster presentation
- •1. Lead-in
- •3. Layout
- •5. Exercises
- •Unit 6 job interviewing
- •1. Lead-in
- •2. Job Hunting
- •5. Interview questions
- •Interpersonal skills
- •6. Exercises
- •7. Thank you letter
- •7.1 Thank you letter tips
- •7.2 Layout
- •7.3 Words and phrases
- •Unit 6 power point presentations
- •1. Lead-in
- •Designing an effective PowerPoint
- •Basic Rules!!!
- •Structuring your presentation
- •Classical model
- •5. Key phrases and words
- •Speech presentation
- •6. Additional resources
- •Teaching notes to individual units
- •II Writing Approach
- •Page Layout
- •Expression & Intonation
- •Emoticons, Smileys, and Body Language
- •3.6 Cover letter
- •3.6 Prospecting letter
- •1. Compile sentences using the following words. Don’t forget the word order in an English sentence.
- •What exactly is a poster presentation?
- •2. What exactly is the "presentation" part of a poster presentation?
- •3. What will the people viewing my poster be expecting from it?
- •IV. Interview questions
- •Interpersonal skills
- •7.6 Thank you letter
- •Appendix I Proposal Presentation Criteria for Evaluation
- •Appendix II
- •Appendix III
- •Appendix IV
- •References
2. Tips for good e-mail style
1. Provide your reader with the right information and writing approach:
Quote the email to which you are responding
Avoid the use of them, they (use I, we and specific names)
2. Make your page easy to read. Use:
Short paragraphs
Lines under 25 words
Email under twenty-five lines
3. Find different ways to express emotion, body language, and intonation. (Appendix III \ Appendix IV- pg. 130-131).
Smileys
Asterisks
Capital letters
Lower-case letters
Creative punctuation
Typed-out thoughts and reactions
Whitespace
Abbreviations
3. Email Layout
To:
Cc:
Subject line:
Appropriate greeting
Introduction
Email body (additional supporting information)
Final sentence
Concluding phrase
Signature file
Email samples
I nformal Formal
5. Guidelines
Why are you using email;
Key features:
purpose in communicating
who you are addressing
situation in which the email occurs;
Proper use of email format:
always give the message a subject
distinguish between open and blind copies
use a signature and a warning ( if appropriate);
In business emails – the reader must grasp the essentials quickly; no risk of misunderstanding;
Think about the effect your reply will have;
In replies avoid breaking the thread of a sequence of message;
Don’t automatically “ Reply to all”, unless it is expected or useful;
In replies only quote as much as necessary to place your message in its context ( often this is in the subject line);
Think before forwarding someone’s message;
10. Set up a proper system for filing emails;
11. Be aware of the context;
12. Avoid excessive use of capital letters and don’t use HTML formatting;
13. Be aware of the dangers of flaming;
14. Only use emoticons and initialisms in messages who are likely to appreciate them.
(Jon Seely, Oxford Guide to Effective Writing and Speaking, Oxford University Press, 2005)
6. Writing styles
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FORMAL \ NEUTRAL |
INFORMAL |
Name |
Dear Mr.\Mrs.\ Ms (Dupuis) |
Hi \ Hello Mary |
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Dear Mary |
Mary,….(no name at all) |
Previous contact |
Thank you for your email of…….. |
Thanks for your email |
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Further to your last email,……. |
Re your email,…….. |
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I apologise for not getting in contact with you before now. |
Sorry I haven’t written for ages, but I’ve been really busy |
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Reason for writing |
I am writing in connection with…… |
Just a short note about………. |
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I am writing with regard to……….. |
I’m writing about…………….. |
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In reply to your email, here are……. |
Here’s the…..you wanted. |
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Your name was given to me by….. |
I got your name from……… |
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We would like to point out that…… |
Please note that…………. |
Giving information |
I’m writing to let you know that……. |
Just a note to say……….. |
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We are able to confirm that……….. |
We can confirm that………… |
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I am delighted to tell you that……… |
Good news! |
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We regret to inform you that……….. |
Unfortunately,………. |
Attachments |
Please find attached my report. |
I’ve attached …….. |
|
I’m sending you….as a pdf file. |
Here is the ……you wanted. |
Asking for information |
Could you give me some information about……. |
Can you tell mw a little more about…. |
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I would like to know……… |
I’d like to know……….. |
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I’m interested in receiving \ finding out.. |
Please send me……… |
Requests |
I’d be grateful if you could………. |
Please could you….? |
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I wonder if you could…………… |
Could you…….? |
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Do you think I could have….? |
Can I have……..? |
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Thank you in advance for your help in this matter. |
I’d appreciate your help on this. |
Promising action |
I will……………………. |
I’ll…………… |
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I’ll investigate the matter. |
I’ll look into it. |
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I will contact you again shortly. |
I’ll get back to you soon. |
Offering help |
Would you like me to…….? |
Do you want me to…..? |
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If you wish, I would be happy to…….. |
Shall I…..? |
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Let me know whether you would like me to………….. |
Let me know if you’d like me to…… |
Final comments |
Thank you for your help. |
Thanks again for…… |
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Do not hesitate to contact us again if you require any further information. |
Let me know if you need anything else. |
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Please feel free to contact me if you have any questions. My direct line is… |
Just give me a call if you have any questions. My number is……… |
Close |
I am looking forward to (+ ing) |
Looking forward to…(+ing) |
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Give my regards to…………. |
Best wishes to…….. |
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Best wishes. |
Speak to \ See you soon. |
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Regards. |
Bye (for now)\ All the best. |
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CHECKING UNDERSTANDING |
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Technical problems |
Did you get my last message sent on……..? |
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Sorry, you forgot to attach the file. Can you send it again? |
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I got your email, but I can’t open the attachment. |
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Did you mean to send this? I don/t want to open it in case it’s got a virus. |
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Asking for clarification |
I’m not sure what you mean by……? Could you clarify? |
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Which…. Do you mean? |
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I don’t understand this point. Can you explain in a little more detail? |
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Are you sure about that? |
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Giving clarification |
The correct information is given below. Please amend your records accordingly. |
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Sorry, what I meant was…. not….. |
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I thought…., but I may be wrong. |
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I’ll check and get back to you. |
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Sorry, forget my last email. You’re right. |
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Close |
I hope this clarifies the situation. |
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Get back to me if there’s anything else. |
7. Exercises - Paul Emmerson: email English, MacMillan, 2004 – contains practice activities which can be used for self study or with a teacher in class.