Text 2

Task 12. a) Read and translate the text.

EFFECTIVE PASSENGER AND BAGGAGE CONTROL

In dealing with any passenger, customs officers-in-charge should:

ESTABLISH REASONS FOR TRAVEL

Examine passport to ascertain previous and current journeys to drug production and suspect areas. If the passenger is a frequent traveler establish reasons for frequency of travel. Examine ticket to ascertain method of payment. Remember: late booked or cash tickets are often used by smugglers.

CHECK THAT THE PASSENGER HAS CORRECT

BAGGAGE CLAIM TAGS AND ASK THE BASIC QUESTIONS

- Is this all your baggage? Did you pack it yourself?

- Do you know what the baggage contains?

- Are you carrying any items for anyone else? Are you travelling alone?

- Do you know what the Customs allowances are?

EXERCISE PRACTICAL EXAMINATION

For passengers travelling on business: examine any documents in order to verify whether the passenger is engaged in legitimate business. Make sure that documents relate to up-to-date transactions.

For visitors or residents returning from holiday: look for gifts, clothing, souvenirs and the usual items you would normally expect to find with this type of passengers. These will link passengers to the baggage and reasons for travel. (Be suspicious of passengers arriving with only light baggage containing few, if any, articles of personal nature.)

For all passengers: always check baggage for concealments. Don’t overlook the commonplace. Carry out a Personal Search in case suspicion still exists.

The examination of baggage can be separated into two clearly defined

areas: the contents and the container.

Remove the contents carefully and systematically. Examine individual items as necessary during the process. Separate any items worthy of closer attention and place them out of the passenger’s reach. To facilitate the examination you should make full use of the equipment at your disposal. When using tools to examine the contents, exercise care to minimize damage.

POINTS TO REMEMBER

- Adopt a positive approach. You must believe that if there are goods concealed, you will find them.

- You are a representative of this department in the public eye. At all times act with courtesy and diplomacy.

- Do not be drawn into arguments. Stay calm however provoked.

- Do not hesitate to seek assistance or advice from colleagues.

b) Make a glossary. Choose seven words to remember.

Task 13. Look through the texts of the unit and write down what a customs officer:

SHOULD DO	SHOULD NOT
examine passport and ticket	overlook the commonplace

Task 14. Answer the questions:

1. What is the most important thing in dealing with a passenger?

2. Why do customs officers examine a passenger’s passport and ticket?

3. What questions are supposed to be asked by the customs officer and why?

4. How can a passenger prove that he is engaged in legitimate business?

5. Why do passengers with light baggage make customs officers suspect them?

6. What should customs officers remember while searching the contents of a passenger’s baggage?