- •Unit 1. Getting Acquainted
- •Introducing a friend to a work colleague
- •Introducing clients
- •Unit 2. Making Telephone Calls
- •Inquiring Flight Information
- •I. Read the dialogue:
- •II a few common expressions are enough for most telephone conversations. Practise these telephone expressions by completing the following dialogue using the words listed below
- •III Now make the telephone call yourself, using the words above. Try not to use the notes unit 3. Attending and Giving Interviews
- •What position would you like to have:
- •Unit 4. Business correspondence
- •1. Дата
- •3. Получатель
- •4. Адрес
- •5. Обращение
- •6. Тема письма
- •7. Текст письма
- •8. Прощание
- •9. Подпись
- •10. Приложение
- •11. В деловых письмах следует писать с большой буквы.
- •The Bradford мва at the Management Centre
- •II.Study the examples of business letters given above and write a letter of your own. Unit 5. British Company Management
- •President
- •Study the structure of a British company.
- •Make the sentences passive.
- •V. Read the dialogue between Personal Manager and a group of new secretaries:
- •Unit 6. Resume (curriculum vitae)
- •Career history
- •A Letter of Application
- •1. Personal Information – персональная информация
- •2. Objective – цель, т.Е. Должность, на которую претендуете
- •3. Summary (сводка, краткое резюме) или Profile (профиль, краткая анкета)
- •5. Education – образование
- •Additional material
- •My university
- •My speciality
- •The united kingdom
- •Сontents
Unit 6. Resume (curriculum vitae)
A resume, sometimes called a Curriculum Vitae or CV, is a summary of your career history, the skills experiences you have gained during the course of it.
A good resume should:
1. attract attention
2. create a positive impression
3. present your skills and qualities clearly and concisely
The purpose of the resume is to tell to an employer why you should be hired. Consider it as your personal marketing instrument. A good resume will help you open the door to a job interview.
There are two kinds of resume: employment and academic. The employment resume: is typically shorter. Academic interview generally includes several additional sections such as:
Conferences, seminars attended
Papers given
Publications
Professional affiliations
The academic resume is used when applying to research bodies, international or educational organizations, NGOs, etc.The resume, as a standard summary of information, may be photocopied and sent off to many employers, changing sections of the content according to the different needs of the organizations contacted.
Resume writing tips.
As you write your resume, keep in mind the following:
Use concise language
Minimize or omit everything which is irrelevant
Select and order the major categories so that the most relevant information is placed near the top of your resume where it will receive the majority of the reader’s attention
Your resume must be free of typographical and grammatical errors
Have your resume critiqued by an experienced person
Print your resume on white paper.
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A CV ('curriculum vitae' or 'resume') is essential if you're applying for a new job or for promotion within your own company, or even to register as a delegate at a conference. Some information might be given in your CV, some in your letter of application — and perhaps some on a Supplementary Information sheet (giving information relevant to the particular job you're applying for). There are no fixed international rules about this: different countries have different practices.
RESUME
Education: |
Certificate of Completion, with honors Stateside Business Skills Training, June 1982 Palm Valley, California VESL Office Communication Course, Jan. 1983 Seaside Community College, Cardiff GED Diploma, awarded 1984 City Center Adult Education Program, San Diego |
Experience: |
1 Cashier, Associated Food Stores .1982-83 2 Filing Clerk, Pacific Cold Storage, 1983-85 3 Clerk-Typist, Federated Mortgage, 1985-87 4 Secretary, Edwards & Edwards, 1988-present |
Skills: |
• Handle cash accurately and reliably • Operate intercom, switchboard, and telephone • File documents efficiently • Type at 55 words per minute • Use PC • Take and transcribe dictation • Prepare standard business correspondence • References are available on request |
A: Work in pairs. Decide where you in your country and in your line of business, would normally give this information: .
I Your name, address and telephone number.
Your marital status.
The name and the address of present (or last) employer.
Your hobbies and leisure interests.
The sports you play.
Details of all jobs you have had.
The languages you speak, read or write.
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10 Details of the examinations you passed at school.
11 Details of professional diplomas or degrees you have gained.
Details of training courses you have attended.
Details of your achievements and responsibilities in your working career.
Your suitability for the job advertised.
Your reasons for applying for this job.
When you are available for interview.
Details of your present (or last) job. .
Your current (or last) salary.
The salary you would expect to receive.
The names and addresses of two or three referees.
a) in your CV or resume? c) on a Supplementary Information Sheet?
b) in your Letter of Application? d) or on an Application Form? What other information would you provide and where would tins be
given? Which of the information would you not give at all?
B: Study the CVs. What 'pictures' do they give of the persons?
Name: Address: Telephone: Date of birth: Marital Status:
CURRICULUM VITAE
MARY BRENDA SCOTT
44 London Road, Winchester SOI6 7HJ
0962 8890 (home) 0703 77877 (work)
30 August 1967
single
EDUCATION
Churchill Comprehensive School, Basinstoke Winchester Technical College
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1978-1983
1983-1985 1983-1985
QUALIFICATIONS
C.S.E. Maths, English/French, Geography, History, 1983
Chemistry
G.C.E. 'O' Level Commerce, Economics, Spanish 1984
BTEC National Secretarial Practice, Office Practice 1985
EXPERIENCE
Office assistant Totton Engineering, Totton 1984-1985
Secretary to Sales Director Totton Engineering, Totton 1985-1986
Personal Assistant Millbank Foods, Southampton 1986
to Export Manager to date
My work with Millbank Foods has involved responsibility for giving instructions to junior staff and dealing with clients and suppliers in person and on the telephone.
I have accompanied the Export Manager to Food Trade fairs in Germany, France and the USA.
OTHER INFORMATION
I speak and write French and Spanish quite well (intermediate level). I am now taking an evening course in German conversation.
OTHER ACTIVITIES AND INTERESTS
I play club basketball regularly and I sing and play guitar with a local country and western band.
REFERENCES
Mr. S. J. Grant, Personnel Manager, Millbank Foods, 34-42 South Dock Drive, Southampton SOS 9QT.
Mr. John Robinson, Sales Director, Totton Engineering. Cadnam Street, Totton S023 4GT.
Miss P.L.MacPherson, Head Teacher, Churchill Comprehensive School, Independence Way, Basingstoke BA8 9Ш.