1. Vocabulary p.23 :

   1. To put together the itinerary –Сопоставить маршрут

   2. To confirm the reservation – Подтвердить бронь

   3. Can you send a map? -

2. Additional vocabulary from the letters:

   1. To finalise

   2. Departure from Milan at 11.05 on flight BA68

   3. Overnight stay - ночевка

   4. To pick up by car –Подбросить на машине

   5. To book flight -Заказать билет на самолет

   6. Return flight

   7. To reserve a seat –

3. Additional vocabulary from notes:

   1. To fix the itinerary for a trip (to set/make the itinerary)

   2. To finalise details/schedule

   3. To charge/to cancel/to check the reservation

   4. To check out

   5. Tore-confirm a flight

   6. To book a ticket

   7. To reserve a widow seat – зарезервировать место у окна

   8. Midday/noon

   9. Single ticket (Brit) – one-way ticket(Am) – билет в один конец

   10. Reception (Brit)– front desk(Am)

   11. Rooms (a single – одноместный номер, a double – двухместный номер, a queen, a king)

Unit3. Arrangements.

Lesson 3. Taking and forwarding messages.

1. Vocabulary:

   1. I’m sorry I wasn’t free

   2. To ring back/to call back – перезвонить

   3. The number is engaged – номер занят

   4. To be delayed in

   5. To be away from the office for a few days

   6. To miss the flight

2. Additional vocabulary from letters:

   1. To arrange a meeting

   2. To give apologies

   3. Some details to sort out

   4. To call tonight

   5. Draft itinerary for Sweden -набросок (черновик) маршрута в Щвецию

   6. Have a look at it

   7. To go through it carefully

   8. Let’s say 10 a.m. in my office

   9. To need an urgent reply

   10. To pass on a message

   11. To forward a message

   12. An acknowledgement – подтверждение, отчет

3. Additional vocabulary from notes p.29:

   1. To be on another line/in a meeting/out of the office

   2. Are you doing anything?

   3. Are you available?

   4. I asked her to call you back

   5. To return the call

   6. There was no reply

   7. To have the wrong number

   8. I couldn’t get through – Я не смог дозвониться

   9. To be delayed at the airport

   10. To be held up in (Paris) – Задержаться в (Париже)

   11. Can you send Sara’s apologies

   12. Can you apologies on her behalf, please? – не могли бы вы извиниться от ее имени?

   13. Can john fax the report to Franz?

   14. Please let him know David will be late

   15. Thanks for sending the report

   16. Many thanks for the sales figures

   17. What about 10 a.m. in my office?

   18. An you make 10 a.m.?

   19. How about 2 p.m. tomorrow?

   20. I will be on leave until (22 August)

   21. I will be away on business (until 2 May)

   22. The number is engaged = the line is busy

   23. To sort out (Br) = to take care of (Am) – справляться

   24. To draft itinerary(Br) = a draft of the itinerary (Am)

Unit4. Meeting . Lesson 1. Setting up a meeting 1.