- •Lesson 4. Structure and Parts of a Letter
- •Greeting
- •Closing
- •Typed name
- •Garnet Company
- •24 Dexter Road
- •A common reference represents the initials of the person who
- •I am applying for the position…, I am writing …
- •Ex. 1. Read and remember:
- •Dundee Police Constabulary
- •Jane Blackmore
- •55 Lakeshore Drive
- •Ukrainian Lawyers Federation
- •12 Pecherska St., Kyiv, 01 209 Ukraine Phone (044) 3457436 Fax (044) 34509945
- •Business Calls
- •How to read the telephone numbers? Remember
- •Hello. This is …/ This is … speaking. Could/Can I speak to Ann, please? I’d like to speak to …
- •Ex. 7. Make up dialogues:
Ex. 1. Read and remember:
In business letters, you should always be polite.
You should make requests rather than give commands:
Command: Tell me about your job conditions.
Request: Would you please tell me more about your job conditions?
Here are some suggestions used in polite requests:
Could you possibly… If possible, could you …
I would appreciate it if you would … If you have the time …
I would be grateful if you could … Would you please …
If it is not too much trouble … Would you possibly …
Ex. 2. Alter these commands into polite requests. Use a different expression for each sentence using the prompts above.
Example: Ask your office representative to call me. – I would appreciate if your office representative calls me.
Send me a brochure about your new car models.
Give me your most current prices.
Tell me when the tickets are available.
Fax me a list of our company’s clients.
Provide us the information and materials concerning last conference.
Submit the report on the fifteenth of every month.
Ex. 3. Complete the sentences in this letter. Use the words given in brackets (registration, interest, hesitate, enclose, brochure, forward, conference, City of London).
Dundee Police Constabulary
Principle Department
155 Entry Road, Dundee, SL371
Tel. 081-673-7754 Fax. 081-673 6679 e-mail: police @ dundee.net
Javier Perez 23rd August, 2007
Police Staff College
40 Duke Street
London WIA 2DW
Thank you for your ______in our eight annual Measures to Combat Terrorism conference. Further to your recent inquiry, I am delighted to ______ the brochure for the conference, which will take place in Scottish Police College, Melrose, from October 2-5, 2007.
This year our guest speaker will be Sir Robin Creswell, MP, formerly Deputy Prime Minister and Commissioner of the ________ Police Force.
The enclosed ________ gives full details on the structure of the ________, however, if you would like to discuss your specific requirements, please do not __________ to contact me. So if you, or your colleagues, are considering attending, please complete the enclosed _________ form and send it to me, without delay, at the address above.
I hope that you will be able to join us. Look ________ to receiving your reply soon.
Yours sincerely,
Jane Blackmore
Jane Blackmore
Conference Coordinator.
Ex. 4. Decide which letter is of which style (blocked, semi-blocked or unblocked). Arrange the letters in order of formality. Which is the most formal and which is the least formal letter? Discuss what makes a letter more or less formal.
A).
Association of Attorneys
55 Lakeshore Drive
Chicago, IL 60683
Ms. Joanne Way
East Conference Center
412 Bellevue Lane
Los Angeles, CA 91335
22ndSeptember, 2007
Subject: Training seminar
Dear Ms. Way,
In our telephone conversation yesterday, we discussed our plans to conduct out training seminar at your conference center. I would like to confirm the following information.
The conference will take place November 3-4. We expect approximately 150 attorneys to attend the conference. We will need one large hall for the welcome speech and three break-out rooms.
I also look forward to receiving your price list by next Monday. Please call me if you need additional information.
Sincerely yours,
Frank Feder
Frank Feder
Events Manager
B).
Security Now. com
3145 Theatre Road, North RR4
Palm Coast, Florida 32145
Mr. John Stevens
Vista Prix Company
22 Park Ave. New York, NY 100075 27 November, 2007
Dear John,
Gratefully and sincerely I’d like to thank you in this day for your attention and help in establishing of our new agency in your city.
Thank you for referring us to MNG Systems Inc. It’s very interested in our security alarm systems and needs security not only in its Palm Coast warehouse but also in storage centers in Norton and Berkeley.
I hope to see you soon so I can thank you personally. I hope to cooperate with you in further. Send my greetings to Susan and children.
Best wishes,
Peter
Peter Long
Manager
C).