- •Unit 1 Structure and Presentation
- •1.Letterhead
- •2. Reference line
- •3. Date
- •4. Inside address
- •Attention Line
- •6. Salutation line
- •Subject line / title.
- •8. Body or Message
- •Complimentary
- •10. Enclosure
- •11.Carbon Copy
- •Practice
- •Informative Letters
- •2A. Covering letters Study section
- •Practice
- •2B. Acknowledgements Study Section
- •Practice
- •2C. Notifications, Announcements and
- •Introductions Study Section
- •Unit 3 Letters that ask Study section
- •3A. Requests
- •3B. Enquiries and Orders
- •Enquiry
- •Orders Study section
- •General conditions of the order
- •Terms of payment
- •Delivery Date
- •Practice
- •Letter Writing Practice
- •Applying for a job Study section
- •1.Being turned down/ turning down an applicant
- •2.Being offered/ offering a post
- •3.Details of employment
- •4. Accepting a post
- •Sample of Resume
- •Sample of Cover Letter
- •Employment
- •Linguistic Background of Business Correspondence
- •I: closing the letter
Practice
Task 1
Compile the following letter using the following phrases.
Letter: Order for office equipment
Beginning of the letter: acknowledge the receipt and give your reasons
Middle part of the letter: specify the terms of your order
End of the letter:
express hope for further orders.
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1)The products offered in your catalogue meet our requirements 2) Thank you for mailing us your new price lists. 3) In your new price lists your products have been considerably reduced. Thus we are placing the following order. 4) According to your price list your products are better priced than those of our present suppliers. We are therefore placing the following order. 5) Our representative visited our booth/stand at the Hannover Autumn Fair and saw the quality of your products and service. Consequently, we are placing the following order: ... 6) Thank you for the informative discussion with Mr. S.W. O'Bryan at the exhibition in Paris. As a result, we are placing the following order with you: .... 7) Since we are very satisfied with the quality of your trial shipment, we wish to place the following order: ....
1) We are ordering... each of the following items .... 2) Please send us as soon as possible a quantity of... of item No. 3) We urgently require.. .each of the following items: .... 4) We hereby place the following order: ....
1)We require large amounts of the above order goods annually.
2)If your products meet our requirements, you can count on further orders from us.
3)We assure you that once we are satisfied with a supplier we do not change him except for very good reasons.
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Letter Writing Practice
Task 1. Read the following texts. They are part of orders and must be presented in the form of tables. Make up these tables like in this letter.
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Dear sirs Purchase order No.357800 |
Acknowledge the receipt of: |
Thank you for your letter of 15 November, enclosing your catalogue, price list and samples of your silk and cotton fabrics. |
Make explanations in connection with the order: |
We have examined your samples and would like to place the following order: |
Specify the quantity and terms: |
Fabric Colour Catalogue Quantity Price or name Ref. No. (yards) per yard silk pink С1562 200 £45 silk emerald D1387 250 £36 cotton "Magnolia" E3597 150 £10 cotton “Spring G8916 210 £7 flowers” We shall open an irrevocable Letter of Credit as soon as we receive your pro forma invoice. Yours faithfully |
Text A
We urgently require 100 bags of Arabica Coffee, type B5 at the price of £23.50, per cwt., 150 bags of Robusta Coffee, type A47, at the price of £26,25 per cwt., 50 bags of Mocco Coffee, type K6, at the price of £28,00 per cwt., 300 bags of Costa Rica Coffee, type M2, at the price of £31,50 per cwt.
Text В
Please deliver as soon as possible Orange Marmalade quality A2. in lb jars, in the quantity of 15, 000, at the price of £3.50 each; Pineapple Jam quality T6 in 1 lb jars in the quantity of 10,000, at the price off 5.00 each; Cherry Marmalade quality SI in 1 lb jars, each; Apple Jam quality B5 in 1 lb jars, in the quantity of 10,000 at the price of £3.00 each.
Task 2. Rewrite the letters using other synonymous expressions.
Letter A
Dear Sirs We saw your kitchen furniture at the Leipzig fair which was held last spring. We are interested in your line and ask you to send us all data available on your products. We await your reply with great interest. Yours faithfully |
Letter В
Dear Sirs We have received your letter of 10 October enclosing your offer for calculators. As we urgently require calculators for our office needs we hereby place the following order: 30 calculators Model AS-30 at the price of..., 30 calculators Model DL 55 at the price of .... Our terms of payment are: by an irrevocable Letter of Credit upon receipt of your pro forma invoice. Yours faithfully |
Task 3. This table is taken from an order. Supply all the missing parts of the letter and write it in full.
Tea brand |
Quantity |
Price per cwt |
Darjeeling Tea Green Label Tea Gold Label Tea Yellow Label Tea Double Diamond Leaf Tea |
15.000 tons 7.000 tons 10.000 tons 8.000 tons
17.000 tons |
$700 $500 $650 $450
$400 |
Task 4. Read the following advertisements and write a letter to London - Sydney International requesting them to send you some additional information about the exact location of their houses and their prices.
RENT OUR HOUSE We are a British company who deals with real estate business in Australia. We have today the right to leave houses for accommodation and / or offices to foreign companies in Sydney. These houses are on long term lease basis and are situated 20 minutes drive from Sydney centre. The sizes of the houses vary between 160-700 sq.m., they are fully furnished and ready to move in and have such facilities as tennis courts, saunas and conference / cinema halls. We have representation in Minsk , so we will be able to serve your needs on sight. For more information please contact us: London-Sydney International Phone: +46-31168855, 163543 Telefax: +46-31 168707 |
UNIT 5