Vocabulary:

Chief Executive Officer (CEO) - главный исполнительный директор

корпорации, директор-распорядитель

objective - цель

to comprehend - понимать

effectiveness - эффективность, действенность

efficiency 1) эффективность

2) рациональность, целесообразность

crucial - решающий

to waste - расточить без пользы, тратить

попусту

waste - потери

Comprehension questions:

1. What are the functions of management?

2. What does successful management require?

3. What does effectiveness mean?

4. What does efficiency mean?

5. What resources are available to a manager?

6. Describe the management process according to Figure 1.

Task 2: Match the terms with their definitions.

1. Planning a) monitoring activities and taking corrective actions if

needed

2. Organizing b) developing policies and plans to achieve an

organization’s objectives

3. Leading c) influencing others to work toward objectives

4. Controlling d) arranging resources so that plans can be carried out

successfully

Task 3: What do the following resources include? Choose the correct answer.

1. Material resources a) cash, capital

2. Human resources b)verbal contacts, Internet, press,

TV, radio

3. Financial resources c) people, skills, experience, expertise

4. Informational resources d) land, raw materials, buildings,

machinery

Tongue Twister.

Try to read as fast as possible:

Can you imagine

An imaginary menagerie manager

Managing an imaginary menagerie?

TEXT 2: HOW TO MOTIVATE YOUR EMPLOYEES

Successful managers know how to motivate their employees. Although everyone is motivated by different needs, most people will tell you that two of the most important things they look for in a company are mutual respect and personal involvement.

To manage successfully and improve the performance of employees:

Involve employees in decision-making process. Give employees a share in decision-making.

Keep employees informed. Keep employees informed about changes that can directly affect them such as business policy changes, procedure or rule changes and product information changes.

Develop a caring attitude. A good manager trains, develops, counsels, guides, and supports employees.

Be sure to listen. Always listen to and try to understand what employees are communicating.

Always treat your employees with respect. Be thoughtful and considerate of the person you are dealing with.

Ask for suggestions. Be sure to invite suggestions and new ideas from employees concerning work.

Give “constructive” criticism. An effective manager gives constructive criticism and never makes personal attacks.

Recognize your employees. Give appropriate praise and recognition for a job well done.

Outline job responsibilities. Make certain employees know exactly what is expected of them and how their performance will be evaluated.