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31

Task I

Give the English equivalents for the following word combinations:

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Task2

Consider the introduction to the unit. Answer the following questions and be ready to give a story line. Use the word combinations in brackets.

1. Why does Hector Grant intend to undertake a work study survey?

(to be worried about productivity; to engage consultants; to be a specialist in work study techniques; to improve efficiency and output)

32

2. Why do top managers prefer to employ outside consultants?

(to be keen to do something; to improve efficiency; to be a specialist in the field; to be experienced in particular techniques; to study work systematically; to suggest improvements and ways of stepping up productivity)

3. In what way do the techniques applied to the study of office systems and paperwork differ from those used in assessing manual work?

(to apply to manual work, to find out the most efficient way of doing something before doing something; the formulation of ie rates or incentive bonus schemes; the study of office systems and paperwork;

O & M. (Qrganisation and Methods); to be applied to routine office jobs; invoice typing)

5. Why did Mr. Scott appear in Harper& Grant Ltd.?

(to call in a firm; to be present at a meeting; to call a meeting; to explain the service to the executives; production methods on the factory floor; to improve something; to consider something; a check on efficiency; to run from the top to the bottom of the firm)

Task 3 Exercise 1

You are going to hear a talk between Mr. Scott and the managers in Hector Grant’s office. Before you listen to the conversation look at these statements, which you will mark T (True) or F (False) after you have listened to the tape.

1.Hector Grant invited Peter Wiles, John Martin and Ian Hampden to his office to discuss productivity and ways to improve it.

2.Mr. Scott, from Smith-Weston Consultants thought that Harper & Grant Ltd. ought to have Q. & M. and work study review and came along to tell them what his firm could do if they decided to have a productivity study made in the company.

3.Hector Grant was sure he didn't need to tell his subordinates what improved productivity involved because they were often employed as outside consultants by other firms.

4.Improved productivity means analysing jobs throughout a firm with a view to reorganising them in order to decrease time and expenditure and increase efficiency and production.

33

5.Smith-Weston Consultants proposed starting work study in the factory in conjunction with a scheme under which the employees could share some of the benefits of improvement.

6.Peter thought that some operators might go as slow as they can so that the investigators would allow them more time for the job, which could interfere with the investigation.

7.The investigators do not intend to do a sample study in a selected area of the works, because it would not demonstrate how they thought productivity could be increased as a result of their proposed activities.

8.Hector Grant doubts that workers dislike investigators telling them they aren't doing the job in the most efficient way.

9.If operators know they will be paid more as a result of increased productivity they will want to co-operate.

10.Mr. Scott suggested putting everyone on group rates as a spur to productivity.

Exercise 2

Listen to the following extract from the recording which shows how the situation progressed. Try to complete the gaps, using no more than three words in each case.

John

Well, I'm amazed! I really am. What on earth … … … the old man?

 

You'd have thought he would be … … … to consider a thing like …

 

… or … … … . I gather there was a major battle years ago to get him

 

to agree … … … even in the few areas … … … now.

Peter

Yes, he's suddenly decided to change … … … . I think our … … …

 

may have had a hand in it! Joanna is always talking about things like

 

… … , operational research, … … … and so on.

John

That's just what … … … .

Peter

Yes, but you know, the story's not finished yet. I don't think H.G. has

 

quite realised … … … of all this.

John

What do you mean?

Peter

You wait and see. Some of … … never know where to stop.

34

Exercise 3

Act as an interpreter.

Grant: So, Mr. Scott, this seems very satisfactory. I'm very interested in this sample survey. I think we should like you to go ahead and do the full review.

: … , . Grant: Oh, what's that?

: .

Grant: Management? Surely that's not necessary.

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, . Grant: Well?

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Grant: Well, really! Do your methods usually include listening to private conversations through open doors?

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Grant: I see. Well, thank you very much, Mr. Scott, for your report, and I look forward to studying it carefully. But as to...

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Grant: I hadn't bargained for that, you know. I shall have to think about it. Hm, yes,I don't quite like the idea of being told how to run my own business, but ... well, I'll let you know, Mr. Scott. Good morning.

35

Exercise 4

Match each of the phrases on the left with an appropriate explanation on the right. Five of the phrases have more than one explanation.

1.

productivity

a.

the rate at which goods are produced

2.

work study

b.

someone who examines something in detail, (an

 

 

 

employee of the firm of consultants who investigates

 

 

 

the different jobs done by different workers)

3.

critical path

c.

an analysis covering all aspects of a subject. It can

 

analysis

 

apply to the actual work of investigation or the final

 

 

 

written report.

4.

consultants

d.

the detailed study of manual, or semi-manual, work,

 

 

 

so that non-essential work can be eliminated and

 

 

 

operations carried out with maximum efficiency.

5.

operator

e.

a general study or inspection

6.

a sample

f.

here, another word for a worker, particularly

 

study

 

someone who operates a machine

7.

investigator

h.

a plan for giving extra money to workers in certain

 

 

 

circumstances. In this case they will receive a bonus if

 

 

 

their production rises.

8.

a survey

i.

to pay a workman according to the work done, by the

 

 

 

time taken to do it

9.

Incentive

g.

professional business experts who, for a fee, advise

 

payments

 

clients on aspects of their business. (In this case the

 

scheme

 

firm are specialists in Organisation and Methods)

10.

to pay piece

j.

method of planning the undertaking of a complex

 

rates

 

project in a logical way, by analysing the project into

 

 

 

its component parts, and recording them on a diagram

 

 

 

which is then used for planning and controlling the

 

 

 

activities which carry the project to completion.

 

 

k.

An investigation of a specimen, a part of something

 

 

 

which shows what the whole is like

 

 

l.

a bonus plan, a plan to encourage employees to work

 

 

 

harder, and more efficiently

 

 

m.

Rate of output per worker or per machine in a factory

 

 

n.

to scrutinise the work of a small group taken to show

 

 

 

what a larger group is like

 

 

o

specialist who gives advice

36

Exercise 5

1.Consider the following points. Share your ideas with a partner or a small group. Be prepared to explain your answers to the class.

a.Why is John Martin amazed to see the group of consultants in the firm?

b.What made H.G. call in a firm, who are consultants in work study techniques ?

c.What can Mr. Scott and his consultants do for Harper & Grant Ltd.?

d.In what way does Advertising Manager have a hand in inviting consultants?

e.What were the steps H.G. hadn’t bargained for and why do these steps make him annoyed?

2.Recount the situation as if you were John Martin. Say what you think your firm needs as far as management is concerned.

3.Suppose you are Peter Whiles. What makes you think that workers might dislike investigators and interfere with their work?

4.Render the situation as if you were Joanna Harvey.

5.Act out a conversation between

a.Peter Wiles and Hector Grant about the results of the work study survey and the necessity of changes in the firm;

b.Peter Wiles and John Martin after the departure of the consultants

 

37

Unit 10

The Pension Fund Meeting

Phrase list

Listen to the tape and practise the pronunciation of the following words and word combinations, quote the sentences in which they are used in the unit. Consult a dictionary and translate them into Russian.

a compulsory scheme

to sack somebody/ to be sacked syn. to dismiss

There is no call for ...

the Pension Fund Trustees’ Meeting to come up

to save somebody from redundancy a pension scheme

to pay contributions into the pension fund a period of employment

to qualify for a pension

to be entitled to the (full) pension to be due to retire

the articles of the pension fund to be impeccable

to do something for the sake of something to agree the accounts

at a rough guess

to be compensated out of something

to make something up to the proper amount to make full use of something/somebody to take over (a takeover)

to hold percentage

to streamline the company

to persuade somebody to see reason

to use one’s ingenuity in doing something

38

Task I

Consider the introduction to the unit. Answer the following questions and be ready to give a story line. Use the word combinations in brackets.

1. What do we call a pension? Is it a compulsory scheme?

(to pay money to an employee; to retire on reaching a certain age; a compulsory scheme; to pay a fixed amount every week; to pay a larger amount; on retirement; to get the state pension; to operate one’s own pension scheme;

2. In what way do the companies arrange their own pension schemes?

(to give the employees money to retire on; to be governed by a trust-deed; to be separate from the company; to be appointed; to hold meetings regularly; to approve money for pensions; to examine the fund accounts)

3. Is it the same in Harper & Grant Ltd.?

(to pay a certain amount of one’s wages into the fund; to invest money; to increase the value of money; a period of employment; to qualify for a pension)

4. What does Mr. Grant want to do as a result of the productivity drive?

(to close down unprofitable departments; the redundant workers; to be absorbed into other departments; to be a craftsman in the old style; to be a carpenter able to do fine hand carving; to be hardly ever required)

5.What does Ian Hampden, the Personnel Manager, think about Mr. Grant’s intentions?

(to get rid of someone; to make somebody change his mind; to be determined on something; to streamline the company; to make the company more profitable and competitive; to find out; to suggest a way of persuading somebody to see reason)

6. What circumstances did Peter recall when he discussed the situation with Ian before the meeting?

(to be due to be held shortly; to be approved; to have to leave the firm; to look after somebody; to become an invalid; to rejoin the company;

according to the articles of the trust; to leave the firm for a time; to work a certain number of years; to qualify for the full pension)

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7. What do the articles of the trust read?

(to complete the time; to have some years to go; to be sacked, or fired; to be given a full pension; to have an extremely bad effect on everybody; to be with the firm)

8.In what way does Peter contribute to Ian’s decision to save B. Hardiman from redundancy?

(to suggest something cunningly; to make up the difference; to pay the money to make up the pension to the full amount; to interrupt employment; to be shrewd enough; the lesser of the two evils; to let somebody stay; the proper retirement age)

9. In what way can Ambrose Harper’s illness effect the future of the firm?

(to be an elderly man; to own half the shares in the company; to be bought by a rival firm; to want to take over; to change the present set-up)

Task2

Give the English equivalents for the following word combinations:

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40

Task 3

Exercise 1

You are going to hear a talk between Ian Hampden and Peter Wiles. Before you listen to the conversation look at these statements, which you will mark T (True) or F (False) after you have listened to the tape.

1.Bob Hardiman's been with the firm since it started, and he's the only real craftsman they've got.

2.Ian Hampden disagrees with H.G. that there's no call for elaborate hand-carving on desks those days; he is sure they need hand-carved desks.

3.Peter assumes that the only chance to save the old man from redundancy may occur at the Pension Fund Trustees' Meeting, because his name's bound to come up if he's being dismissed; his pension will have to be approved.

4.Ian doubts that Bob Hardiman can be saved from redundancy because the two of them are against H.G., Ambrose Harper and Mr. Buckhurst, company secretary.

5.Ambrose Harper has a very soft heart and the pension scheme itself was his idea. He will agree with H.G. and Mr. Buckhurst when he comes to the Pension Fund Meeting.

6.Hardiman left the firm for a while about two years ago because he had to look after his father. He came back to Harper & Grant Ltd. five months ago, when his father died.

7.Bob Hardiman left all the contributions he had paid into the pension fund in the fund and still qualifies for a pension.

8.There is nothing to worry about because Bob Hardiman is entitled to the full pension according to the articles of the pension fund.

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