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General conditions of sale 2 teacher's file

FOCUS 1. Read and discuss the following.

GENERAL SALES CONDITIONS

	1. PRICES Prices are net, ex-works and are subject to alterations without notice. Please note that the exchange rate for 1.00 Euro is equal to … However in case of major currency changes the exchange rate may be adjusted. 2. QUANTITY Please note that the column «Quantity» states number of items in one piece of package. 3. LETTER OF CREDIT AND PREPAYMENT The Sellers will be ready to deliver all goods within 4-6 weeks upon receipt of LC or prepayment, unless special agreements have been made. 4. DELIVERY Receipt of orders will be confirmed within 24 hours. Delivery will be confirmed within one week by a final order confirmation, stating time of delivery and value. Stock orders for urgent items may be delivered within 24 hours. 5. PACKING AND SHIPPING Export packing is included. Unless special instructions are given, goods will be shipped in the best possible way at the Sellers’ judgement. Freight will be invoiced (FCA, Incoterms 90).

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	6. INSURANCE Unless special instructions are given, the Sellers will insure goods to destination and insurance premium will be invoiced. Please notice when postal shipments are required (airmail, parcel post etc.) no insurance will be covered by the Sellers. 7. WARRANTY At the time of shipment from the Sellers’ works all products are in good operating condition, free from defects in design and workmanship, and in accordance with the Sellers’ specifications of such products. The Sellers’ distributors will extend and fulfil 12 months’ warranty to the users. Furthermore it is possible to send the faulty goods under warranty for repair at the Sellers’ premises. Shipment cost to be covered by the Buyers. 8. REPAIR SERVICES The Sellers offer three months’ warranty from the date of invoice for repairs carried out at the Sellers’ Service Workshop. Faulty goods will be repaired and shipped within one week. Repairs of the faulty goods not under warranty will be charged at current spare part prices plus labour cost. Shipment cost to be covered by the Buyers.

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	9. EXCHANGE POLICY FOR THE GOODS NOT UNDER GUARANTEE The Sellers have return policy for defective goods. When the Buyers return defective goods the Sellers will exchange these goods for the goods of standard quality. 10. SERVICE POLICY The Sellers are committed to be able to deliver spare parts and service documentation during the product’s entire service period. 11. COMPLAINTS Complaints are to be made within 10 days upon receipt of the goods. In case latent defects are revealed, claims are to be made within twelve months (365 days) of the invoice. After this period no complaints will be valid. Rejected products are to be returned immediately in the normal packing, with a detailed description of the fault. 12. RETURN SHIPMENTS Except for general return agreements, no items are allowed to be returned to the Sellers’ Distribution Centre without any preliminary approval from the Sellers. Please note that returned goods are subject to a 10% inspection fee, unless otherwise agreed.

FOCUS 2. Comprehension questions.

CLAUSE 1

? Are the prices fixed?

? Are the Sellers to inform the Buyers about prices alterations?

? Is the exchange rate fixed?

? In what case can the exchange rate be adjusted?

CLAUSE 2

? What does «Quantity» clause state?

CLAUSE 3

? What are the terms of payment?

? Are they subject to amendments?

CLAUSE 4

? What is the order confirmation period?

? What shall the final order confirmations contain?

? When are stock orders for urgent items delivered?

CLAUSE 5

? What kind of packing is provided?

? What are the terms of shipment?

? Which party is to cover transportation costs?

CLAUSE 6

? Which party is to insure the goods?

? What is insurance premium?

? Which party will bear insurance costs?

CLAUSE 7

? What warranty is provided?

? Who will extend and fulfil the warranty?

? In what way are the defects eliminated?

CLAUSE 8

? What is the warranty period?

? What is the time stipulated for warranty repair?

? What is the cost of repairs of the faulty goods not under warranty?

CLAUSE 9

? What is an exchange, or return policy?

CLAUSE 10

? What does the service policy provide for?

CLAUSE 11

? What is the timing for making a complaint?

? What shall the Buyers do if latent defects are found?

? What shall the Buyers do with the rejected products?

? When do the complaints cease to be valid?

CLAUSE 12

? What is the general provision for return shipments?

FOCUS 3. Study the writing patterns and vocabulary.

WRITING PATTERNS

1.	Prices are subject to alterations without notice.	Цены могут быть изменены без уведомления.
2.	…unless special agreements have been made…	…если нет специального соглашения…
3.	…unless special instructions are given.	…если отсутствуют особые инструкции/указания.
4.	Freight will be invoiced.	На сумму фрахта будет выставлен счет. Стоимость фрахта будет внесена в счет-фактуру.
5.	The goods are in good operation condition, free from defects in design and workmanship.	Товар находится в рабочем состоянии и не имеет дефектов в конструкции и качестве изготовления.
6.	Shipment cost will be covered by the customer.	Стоимость отгрузки оплачивается заказчиком.
7.	Repairs will be charged at current spare part prices plus labour cost.	Стоимость ремонта взимается по текущим ценам на запасные части плюс стоимость работ.
8.	No complaints will be valid after this period.	После истечения этого срока претензии рассматриваться не будут.
9.	Please note that returned goods are subject to a …% inspection fee unless otherwise agreed.	Обращаем Ваше внимание на то, что, если не предусмотрено иного, за возврат товаров мы взимаем …% от их стоимости на проведение осмотра.