10. Bill is a Systems Manager with Britain's largest brewer. Listen to Part 1 of the interview and find the answers to these questions.

1. Which division of the company does Bill work for? 2. List his responsibilities. 3. Complete the missing steps in this procedure: a Fault reported b ________________ с Fault investigated and fixed d _________________ e Details downloaded to a PC f __________________ g Activity recorded h ___________________ i New parts ordered 4. Why does the company buy in systems? 5. What does Bill look for when buying a new system?

11. Listen to Part 2 and find the answers to these questions.

1. How many systems are there in the Beer Division?

2. What problem is there because old and new systems are running together?

3. List three ways in which the systems are protected.

4. What development is making a difference to the company?

5. What is Bill's view on the chance of a paper-free office in the future?

12. Fill in the gaps with the correct form of an appropriate verb from this list.

may might must should will

1. Technicians ________________ have normal colour vision to follow colour-coding of wires.

2. You ______________ try to remove a floppy disk when the drive is running.

3. Biological computers____________ replace electronic computers in the future.

4. You _____________ update your webpage regularly.

5. You _____________ have pages with dead-ends on your website.

6. You _____________ know your password to gain access to the network.

7. Computers_____________ get cheaper and more powerful.

8. You _____________ back up your files regularly.

13. Match words from columns a and в to make common computing terms.

A	B
hardware	card
systems	board
file	recognition
swipe	wallet
voice	crime
computer	engineer
bulletin	server
electronic	analyst

14. Which words in column в are commonly found with the verbs in column a?

A	B
analyse	data
browse	databases
debug	documents
delete	files
edit	folders
install	hardware
open	folders
run	needs
save	options
select	programs
	requirements
	software
	texts
	webpages
	websites

15. Choose an area of IT that you are interested in. Find information about courses offered by colleges and universities. Find other areas where there are jobs in IT. Report back to your group on what you need to start the course or to get a good job.