Telephone message

Time: 14.30

Caller: Gerben Stoller from (9) _______________________ Ltd.

He is interested in our (10) _______________________ scheme.

Wants to know what sort of (11) ______________________ we can offer.

Coming into the office (12) _______________________.

PART TWO Questions 13—22

Section One (Questions 13—17)

• You will hear five short recordings. Each speaker is leaving a message for someone.

• For each recording, decide what the main reason for the message is.

• Write one letter (A—H) next to the number of the recording.

• Do not use any letter more than once.

13 _______________________ 14 _______________________ 15 _______________________ 16 _______________________ 17 _______________________

A making an apology B offering to help C asking for some information D amending an order E giving instructions F cancelling an appointment G making a complaint H explaining a procedure

Section Two

(Questions 18—22)

• You will hear another five recordings. Each speaker is talking about a visitor they are expecting.

• For each recording, decide what sort of visitor is expected.

• Write one letter (A—H) next to the number of the recording.

• Do not use any letter more than once.

18 _______________________ 19 _______________________ 20 _______________________ 21 _______________________ 22 _______________________

A Management Consultant B Company Solicitor C Security Officer D Health and Safety Officer E Research Officer F Human Resources Officer G Training Manager H Foreign Buyer

Exam information

In Part Three of the listening test, you hear a longer recording which may be a conversation, a discussion, an interview or a monologue. There are eight multiple choice questions with three options for each to choose from (A—C). The questions test your ability to interpret the main ideas or details of the recording.

Sometimes questions will focus on the opinions and feelings of the speakers.

A detailed study

1. Which of these statements (1—8) can you say are true without listening to the recording?

1 The interviewer thinks that family-run businesses are important for the economy.

2 A family-run business usually lasts more than fifteen years.

3 Jill thinks there are work situations which can put a strain on a couple’s relationship.

4 Jill doesn’t think childcare is an issue for them.

5 Scott listens to music to help him relax.

6 Jill and Scott agree about most things.

7 Scott misses the support he got in his previous job.

8 Jill still has thoughts about what she wants to do with the business in the future.

2. Listen once and answer the following questions.

1 How many speakers are there?

2 Who are they?

3 What are you listening to:

A a presentation?

B a meeting?

C a discussion?

3. What are the main ideas in this text? Tick any of the statements below.

1 The contribution family-run businesses make to the country.

2 The manufacture of high quality products.

3 Dealing with the pressure of working long hours.

4 Finding people to take care of the children.

5 Ensuring that there is sufficient time to relax.

6 Managing the finances efficiently.

7 Avoiding potential areas of conflict.

8 Dealing with staff problems.

9 The disadvantages of running your own business.

10 Plans for the future.

Now you are ready to listen to Part Three of the listening test and answer questions 23—30.

PART THREE

Questions 23—30

• You will hear an interview with a married couple who run a business together.

• For each question 23—30, mark one letter (A, B or C) for the correct answer.