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2 Complete the conversations with one of the idioms above in the correct form.

a A I was so sorry to hear about your cat. Fluffy, dying.

В Thank you. When I saw her empty cat basket it

really the fact that

I'd never see her again.

b A How was it when you met Andy's parents for the

first time? В It was great. We all .

с A You spend a fortune on food!

В Well, we've got two hungry teenagers. They

d A Did you read those excellent reviews in the local

paper about the school play? В Yes, I did. Apparently, it .

e A You're always going to discos. Jenny. Don't you

ever get tired of them? В No, never. I could dance .

Writing Informal letters

Writing addresses

1. Look at the following sample addresses.

Work with a partner and answer the following questions

  1. Where does the number of the building come? the number of the apartment? the name of the city? country?

  2. Do you have to write your postal code?

  3. Are the British and American addresses similar?

  4. Can you notice any differences?

  5. Are British and American addresses similar to the ones in your country?

2. Write out these addresses correctly.

  1. 1749E 9th St/ Apt 7D/ Mrs Helen Songster/ NY 11223/ Brooklyn

  2. New York/ Mr I.J. Hall/ Apt 5B/ NY10025/ 878 West End Ave

  3. The Red House/ DH1 1 RG/ Mr K. Nazim/ 16 Western Rd/ Durham

  4. London/ Mr and Mrs P.K. Jones/ 25GreenfordRd/SE 192JR

3. Read the following letter and decide what type of letter it is.

Suppose you have to answer the letter.

Look at the paper sheet and place addresses on it.

22 Brown Street

London

N22 5ZT

The Bank Manager

11 Tree Road

Sheffield

S227UK 23rd May 2005

Dear Sir,

I am writing this letter to complain in the strongest terms about the poor service that I have received from your company.

We signed up to your telephone and internet service package two months ago because your advertising suggests that you are better than Telco. In addition, you promise to deal with problems quickly and efficiently. However, in the first month of service you managed to cause me to lose two days worth of business because of poor administration. The main problem was that you failed to provide me with the correct telephone number, 9818 8747, that you had promised when I completed the contract. This phone number was an established business line which I had been using for the last three years. Obviously this meant that my clients were unable to contact me and it cost me many hours of phone calls to resolve the matter with your support centre.

I would appreciate it if this situation could be resolved and a substantial rebate offered on my first three month's account.

I look forward to hearing from you soon.

Yours Faithfully

Charlie Williams

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