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Business Correspondence Manual Part 1.doc
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  1. Fully-blocked format.

All the typed entries commence from the left-hand margin, forming a ‘vertical line’ down the page.

OHIO INSURANCE INSTITUTE

6200 East Board Street P O Box 632 Columbus

Ohio 43216/ Phone (614) 228 – 1593

April 3 1996

Ms Molly Georgopolus CPA

Business Manager

Diversified Industries

3400 South Madison

Akron OH 44324-6652

Dear Ms Georgopolus

As I promised in our telephone conversation this afternoon, I am enclosing a study of the Ohio financial responsibility law. I hope that it will help you prepare your report.

I wish to emphasize again that probably 95 percent of all individuals who are involved in an accident do obtain reimbursement for hospital and doctor bills and for damages to their automobiles. If individuals have insurance, they can receive reimbursement from their own carrier. If they do not have insurance and the other driver is uninsured and judged to be at fault, the State Bureau of Motor Vehicles will revoke that party’s driver’s license and license plates until all costs for injures and damages are paid.

Please call upon me again if I may be of help to you.

Sincerely yours

John C Winchell

President

JCW/pck

Encl

  1. Semi-blocked format.

The date and complimentary close are situated to the right of centre and each paragraph is indented.

7339 East Daphne Parkway

Mobile AL36608 – 102

January 31 1997

Mr Travis Boykin

Manager

Scandia Gifts

703 Hardy Street

Hattiesberg MS 39401-4633

Dear Mr Boykin

I would appreciate knowing if you currently stock the Crescent pattern of model 5569 and how much you charge per model number. I would also like to know if you have special prices per box order.

The name of your store is listed in the ANNUAL CATALOG as the closest distributor of Copenhagen products in my area. Would you please give me directions to your shop from mobile and the hours you are open.

I look forward to hearing from you.

Sincerely yours

Arthur T McCormack

3. Ams simplified format.

Gaining popularity in the USA is a third known as THE ADMINISTRATIVE MANAGEMENT SOCIETY (AMS) simplified style. The AMS style follows the fully- blocked format in which every line begins at the left-hand margin. But unlike the fully-blocked format, the AMS style omits the salutation and complimentary close, includes a subject line1 without the word "subject" typed in capital letters; the writer's name, title and identification are typed in capital letters on the same line.

OFFICE PROPERTY MANAGEMENT ASSOCIATES

2400 South Lincoln Highway

Livingston NJ 07040-9990

April 17 1996

Mr W T Albritton

Albritton and Sharp Accounting Services

Suite 400

Suburban Office Complex

Livingston NJ 07938-3289

IMPROVED SERVICES AT SUBURBAN OFFICE COMPLEX

At our April meeting, Office Property Management Associates discussed a number of requests you and other tenants made at the Suburban Office Complex. I am happy to inform you that the following improvements in services will go into effect at the Suburban Office complex within 45 days.

  1. Effective June 5, you will have an on-site manager, Judy Fiorelli, who will be happy to answer any questions you may have about the Complex and will help you solve any problems.

  2. The parking lot on the southwest side will be resurfaced during the week of June 12 – 18. During this time, we ask that you and your staff please park your vehicles in the north or the east lots.

  3. A new outdoor security lighting system will be installed by June 16. Work on this system should not inconvenience you.

I welcome your comments on these changes or suggestions for additional ones. Please feel free to call or write me.

GLADYS T MULLINS – OSBORNE VICE PRESIDENT

Write the letter given below in each of the three arrangement styles:

  1. Fully - blocked

  2. Semi - blocked

  3. AMS simplified

Date: July 9, 1991

Reader's address: The Middle Atlantic Institute of Technology,

149 Danbury Road,

Danbury,

Connecticut 50202

Attention line2: Attention Dean Claude Monet

Salutation: Dear Dean

Subject line: Educational Exchange

Body:

The Commission for Educational Exchange between the United States and Belguim has advised me to contact you in order to obtain employment assistance.

I received my Doctor's Degree with a ‘grande distinction’ from the University of Brussels and would like to teach French (my mother tongue), English, Dutch, or German.

My special field is English literature; I wrote my dissertation on James Joyse, but I am also qualified to teach languages to business students. I have been active in the field of applied linguistics for the past two years at the University of Brussels.

I look forward to hearing from you.

Complimentary closing: Respectfully yours

Signer's identification: Jacqueline Brauer

Reference initials: JB:db3

Unit 2

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