- •Часть 1
- •The Importance of Letters
- •I. Discussion topics.
- •II. Reading.
- •III. Reading assignments.
- •1 Student Bookshops Ltd
- •Intentions, the writer's position in the company, the enclosures, opening salutations, underneath, a signature, refers, formula
- •IV. Writing.
- •A ccord s chool
- •Fully-blocked format.
- •Semi-blocked format.
- •3. Ams simplified format.
- •Parts of a Letter
- •I. Discussion topics.
- •II. Reading.
- •III. Reading assignments.
- •Important, extend, leave, bury, always, readers, message, conclusion, happen
- •Inside Address
- •42 Warrington Road, Liverpool lw4 9rt
- •I would like to report an automobile accident. I am also making a claim for damages to my car.
- •I would like restitution for the repair costs. My car may be viewed at Al's Auto Body Shop, 261 Hughes Avenue.
- •IV. Writing.
- •Business Letter Style (some psychological aspects)
- •I. Discussion topics.
- •II. Reading.
- •Four guidelines to achieve the ‘you attitude’
- •III. Reading assignments.
- •IV. Writing.
- •V. Case study
- •Business Letter Style (using the most effective language in your letters)
- •I. Discussion topics.
- •II. Reading.
- •Say everything you can to elicit from your reader the response you'd like.
- •Instead of
- •III. Reading assignments.
- •IV. Writing.
- •V. Case study
- •Request Letters. Inquiries. Orders.
- •I. Discussion topics.
- •II. Reading. Request letters
- •Inquiries (ae)
- •I nquiry reply to inquiry offer order
- •Reply to an inquiry
- •Offers and quotations
- •III. Reading assignments.
- •IV. Writing
- •The New Art Manufacturing Company Ltd
- •The Professional Gardener March
- •V. Case study
- •Glaston potteries Ltd
- •113054 Москва, Стремянный пер., 36.
- •113054 Москва, ул.Зацепа, 41/4.
Fully-blocked format.
All the typed entries commence from the left-hand margin, forming a ‘vertical line’ down the page.
OHIO
INSURANCE INSTITUTE 6200
East Board Street P O Box 632 Columbus Ohio
43216/ Phone (614) 228 – 1593
April
3 1996
Ms
Molly Georgopolus CPA Business
Manager Diversified
Industries 3400
South Madison Akron
OH 44324-6652
Dear
Ms Georgopolus
As
I promised in our telephone conversation this afternoon, I am
enclosing a study of the Ohio financial responsibility law. I hope
that it will help you prepare your report.
I
wish to emphasize again that probably 95 percent of all individuals
who are involved in an accident do obtain reimbursement for
hospital and doctor bills and for damages to their automobiles. If
individuals have insurance, they can receive reimbursement from
their own carrier. If they do not have insurance and the other
driver is uninsured and judged to be at fault, the State Bureau of
Motor Vehicles will revoke that party’s driver’s license and
license plates until all costs for injures and damages are paid.
Please
call upon me again if I may be of help to you.
Sincerely
yours
John
C Winchell
President
JCW/pck
Encl
Semi-blocked format.
The date and complimentary close are situated to the right of centre and each paragraph is indented.
7339
East Daphne Parkway Mobile
AL36608 – 102
January
31 1997
Mr
Travis Boykin Manager Scandia
Gifts 703
Hardy Street Hattiesberg
MS 39401-4633
Dear
Mr Boykin
I
would appreciate knowing if you currently stock the Crescent
pattern of model 5569 and how much you charge per model number. I
would also like to know if you have special prices per box order.
The
name of your store is listed in the ANNUAL CATALOG as the closest
distributor of Copenhagen products in my area. Would you please
give me directions to your shop from mobile and the hours you are
open.
I
look forward to hearing from you.
Sincerely
yours
Arthur
T McCormack
3. Ams simplified format.
Gaining popularity in the USA is a third known as THE ADMINISTRATIVE MANAGEMENT SOCIETY (AMS) simplified style. The AMS style follows the fully- blocked format in which every line begins at the left-hand margin. But unlike the fully-blocked format, the AMS style omits the salutation and complimentary close, includes a subject line1 without the word "subject" typed in capital letters; the writer's name, title and identification are typed in capital letters on the same line.
OFFICE
PROPERTY MANAGEMENT ASSOCIATES
2400
South Lincoln Highway Livingston
NJ 07040-9990
April
17 1996
Mr
W T Albritton Albritton
and Sharp Accounting Services Suite
400
Suburban
Office Complex Livingston
NJ 07938-3289
IMPROVED
SERVICES AT SUBURBAN OFFICE COMPLEX
At
our April meeting, Office Property Management Associates discussed
a number of requests you and other tenants made at the Suburban
Office Complex. I am happy to inform you that the following
improvements in services will go into effect at the Suburban Office
complex within 45 days.
Effective
June 5, you will have an on-site manager, Judy Fiorelli, who will
be happy to answer any questions you may have about the Complex
and will help you solve any problems. The
parking lot on the southwest side will be resurfaced during the
week of June 12 – 18. During this time, we ask that you and your
staff please park your vehicles in the north or the east lots. A
new outdoor security lighting system will be installed by June 16.
Work on this system should not inconvenience you.
I
welcome your comments on these changes or suggestions for
additional ones. Please feel free to call or write me.
GLADYS
T MULLINS – OSBORNE VICE PRESIDENT
Write the letter given below in each of the three arrangement styles:
Fully - blocked
Semi - blocked
AMS simplified
Date: July 9, 1991
Reader's address: The Middle Atlantic Institute of Technology,
149 Danbury Road,
Danbury,
Connecticut 50202
Attention line2: Attention Dean Claude Monet
Salutation: Dear Dean
Subject line: Educational Exchange
Body:
The Commission for Educational Exchange between the United States and Belguim has advised me to contact you in order to obtain employment assistance.
I received my Doctor's Degree with a ‘grande distinction’ from the University of Brussels and would like to teach French (my mother tongue), English, Dutch, or German.
My special field is English literature; I wrote my dissertation on James Joyse, but I am also qualified to teach languages to business students. I have been active in the field of applied linguistics for the past two years at the University of Brussels.
I look forward to hearing from you.
Complimentary closing: Respectfully yours
Signer's identification: Jacqueline Brauer
Reference initials: JB:db3
Unit 2