Communication skills

1. Text B. Read the following dialogue. Going through the customs.

1. - Helen, the passport control officer is coming. He will ask you for your passport. Please produce it.

- Here it is. I believe he will ask me where I am going to.

- That's right. Besides he will be interested to know how long you are going to stay there.

- Am I obliged to answer all the questions?

- No doubt. You will have to tell the passport control officer about the purpose of your visit.

- Anything else?

- Nothing else. I want you to know that they are usually very polite.

- I'll follow suit. What will the customs officer do?

- He will check your luggage. He will ask you "Have you anything to declare?" or "Is there anything liable to duty?" You must answer the questions.

- I see. I have got a bottle of perfume and a bottle of whisky. Are they liable to duty?

- I don't think so. I've got a box of peppermint chocolates. It is duty free.

- I wonder if tobacco is liable to duly.

- I hardly think so. Anyhow as soon as we go through the customs, our journey will be coming to an end.

2. At the check-in desk

- Can I see your hand luggage, please?

- I just have this bag and a laptop.

- Could you put them on the scales? I'm afraid the bag will have to go in the hold.

- Is that really necessary? It's very small.

- I'm afraid so.

2. Translate, reproduce and learn by heart the following dialogues.

1. - Where is your passport?

- Ось він. Я їду в Бонн.

- How long are you going to stay there?

- Я їду туди на три місяці.

- What is the purpose of your visit?

- Я буду там вчитися

2. - Who will check our luggage?

- Митний офіцер.

- Will he ask us any questions?

- Звичайно. Ти мусиш відповідати на його запитання.

- What is liable to duty?

- Bicкi, тютюн i багато іншого.

- I've got a botlle of whisky.

- He хвилюйтесь. Одна пляшка віскі не оподатковуеться.

3. - Будь ласка, пред'явіть ваш паспорт.

- Here it is. I am going to London.

- Чи довго ви там пробудете?

- I'll stay there for a month.

- Яка мета вашої подорожі?

- It is a business trip.

3. Text C. Read the following dialogue. Hotel.

1. Checking into a hotel

- Hello, I have a reservation in the name of Perry.

- I'm sorry, I cannot find a booking in that name. Did you book the room yourself?

- No, my company, Carditis, booked it.

- Ah yes, here it is. Could you fill in this form, please? Would you like a smoking or non-smoking room?

- A non-smoking room, please, with a bath and a balcony if possible.

- We have a non-smoking room with a balcony on the 10th floor. Enjoy your stay.

2. Booking a hotel

- Wellington Hotel. Can I help you?

- Yes, I've been trying to book a room on your hotel website but I can't complete the booking.

- Sorry, sir. I can do the booking for you.

- Thank you. I'd like to book a twin room for two nights, the 12th and 13th of June.

- Just one moment. I'll check our availability. Can I have your name please?

- Yes, it's Cook. I won't be arriving until 11:00 p.m. Do you need my credit card number to hold the reservation?

- Yes, please.

4. - I'd like to have a double room with bath.

- How long are you planning to slay?

- We'll slay for four days.

- I can give you an outside double room on the sixth floor.

- Is it very noisy?

- No, it isn't. The street is very quiet. In front of the hotel you can see a park.

- How much is the room?

- It's... dollars a day. The charge includes breakfast.

- Is there a bath?

- Yes, every room has bath, telephone and colour TV.

- All right. I'll take the room.

4. Translate, reproduce and learn by heart the following dialogues.

1. - Ганно, як мені дістатися вашого дому?

- It is very easy. Take the underground and go as far as Turgenyev station.

- Ви живете на вулиці Kipoвa?

- That's right. My house is the third one on the left-hand side.

- Дякую. Я прийду за годину.

- I'll be waiting for you.

2. - Пробачте, як дістатися до готелю "Ritz"?

- Раджу вам сісти на автобус.

- Shall I take any bus?

- No, you should take bus 11. You will get off at the supermarket.

- Де зупинка?

- It's on the right-hand side.

- Щиро дякую.

- Нема за що.

3. - Meнi потрібен номер на одну персону (a single room).

- Have you made reservations?

- Hi. Я щойно приїхав.

- How long are you planning to stay?

- Шість днів.

- I can offer you a single room on the 3rd floor.

- Кімната виходить вікнами на вулицю?

- Yes, it is. The street is very quiet. The street noises won't disturb you. - Є в номepi телефон?

- Yes, there is. Every room has bath, telephone and colour TV.

- Скільки коштує такий номер?

- ..dollars a day. Breakfast is included.

- Я беру цей номер.

5. Text D. Read the following dialogue. Means of travelling. Travelling by air.

1. - We have reached our destination, haven't we?

- Sure. The plane has already landed. We shall be allowed to get off the plane, after we have filled in declaration forms.

- I suppose they must check our visas, and we should go through the customs.

- That is exactly what we'll have to go through. Do you think it will take us much time?

- No idea. I have never been abroad before.

- Have you got anything for sale?

- What do you mean? I've come to this country on business.

- I mean gold, fruit, perfume, liquor... To cut a long story short, do you have anything that is liable to duty?

- No, I don't. Everything I have is for my own use.

- I see.

2. Checking in for a flight

- Can I have your ticket and passport, please? Thank you. Would you like an aisle or a window seat?

- I'd like an aisle seat if possible.

- OK. I have given you a seat in the exit row, is that all right?

- Yes, that's fine. Thanks. And I'd like to sit next to my colleague if possible.

- I'm sorry. We don't have any more seats together. Could you talk to the cabin attendant when you board the plane?

3. A flight delay

- I'm sorry Carmen, but I'm not going to get to the meeting on time. There was a delay coming into the airport and I've just missed my connection. If I'm lucky, I'll get a seat on the flight that leaves in half an hour.

- Don't worry, as long as you're here for the afternoon session, it doesn't matter too much.

- Thanks. I'll let you know if I don't manage to catch the flight, otherwise expect to see me about 12:30 - in time for lunch.

6. Translate, reproduce and learn by heart the following dialogues.

1. - Meнi потрібен квиток до Глазго.

- Single or return?

- Будь ласка, один квиток в обидва кінці, першого класу.

- Here you are. The plane takes off at 9:30.

- Дякую.

2. - Fasten your belts, please. We are taking off.

- Пробачте, коли літак прибуває в Глазго?

- We are due to land at 10:15.

- Дякую за інформації. Аеропорт далеко від міста?

- It will take you half an hour to reach the centre of the city.

- Дякую.

3. - I'm glad the plane has already landed.

- Так. Ми дісталися місця призначення.

- Why don't we get off the plane?

- Спочатку треба заповнити декларацію, потім перевірять наші візи i пройдемо митний огляд.

7. Read the following dialogue. Means of travelling. Travelling by train.

1. Taking the train

- A single to Munich, please.

- First or second class?

- First class, please.

- OK. That will be 70 euros. Please sign here.

- Do I need to reserve a seat?

- No, the seat reservation is included in the price.

2. - I want two round trip tickets to Baltimore.

- What class?

- First.

- Here you are.

- Do I have to change?

- It's a through train.

- Thank you. Is this platform No. 6?

- No, it isn't. Platform No. 6 is the next one.

- Here is your carriage. There are no free corner seats. I am very sorry about it. Excuse me, what time are we due to arrive in Baltimore?

- We'll get to Baltimore at 11:30.

- Thank you. By my watch it is a quarter to eight. We've got a few minutes to spare. I'll get myself some fresh newspapers to read during the journey.

- I am afraid you'll miss the train.

- I won't.

3. - Excuse me, don't you think it's very stuffy in the compartment?

- Yes, rather.

- What about having the window open?

- I don't mind. Can you manage it?

- I'll try to.

8. Translate, reproduce and learn by heart the following dialogues.

1. - Мені потрібен квиток в один кінець до Бостона. На 10-годинний поїзд, будь-ласка.

- What class?

- Другий.

- Here you are. It's a through train. You won't have to change.

- Дякую за інформацію.

2. - Where is platform number 12?

- Йдіть уперед i ви побачите.

- Thanks a lot.

- Нема за що.

- Here is my carriage. Corner seats are the best. I'll sit here. This seat is facing the engine.

3. - О котрій годині наш поїзд прибуває до Бостона?

- The train is due to arrive at 12:30.

- Дякую. Мені здається, поїзд стишує швидкість. Ми наближаємось до якогось міста.

- It's not quite so. The train is approaching the railway bridge, that is why it slows down the speed.

- Дякую за інформацію. Вибачте, можу я взяти у вас цю газету почитати?

- Certainly.

9. Read the following dialogue. Means of travelling. Travelling by car.

1. - Fill it up, please. High test gasoline.

- All right. Shall I check the oil?

- Please do. Check the water in the battery too.

- It's half full. I'll fill it up.

- How much do I owe you?

- It’s …

2. - Which of the routes is the best here?

- Take that one. It is the shortest and it is much better than the other one

- How long will it take me to get to Kyiv?

- No more than an hour. Be extra careful as the highway is slippery and the traffic here is very heavy.

- Thank you ever so much.

3. Hiring a car

- Hello, I'd like to book a hire car for three days from March 14th -17th, please.

- I need an international driving licence to drive here?

- No, but there is a charge for an extra driver.

- So how much will it cost in total?

- $300. How would you like to pay?

- By credit card, please.

10. Translate, reproduce and learn by heart the following dialogues.

1. - Яка з доріг найкоротша?

- The one on your right.

- По дорозі будуть заправочні станції?

- Of course. There will be two.

- А як щодо кафе чи ресторану?

- You will see a very good hotel with a restaurant.

- Дякую за інформацію.

- Don't mention it.

11. Read the following dialogue. Means of travelling. Travelling by boat.

1. - The boat sails in a quarter of an hour.

- Let's hurry and find good seats. The boat is filling up very rapidly.

- What is the seating capacity of the boat?

- It accommodates 120 passengers.

- Do you think there will be so many people on the boat today?

- Yes, these boats are often filled to capacity on a nice day like this.

- The weather turned out so beautiful. Where shall we sit?

- I suggest we go on the upper deck. We shall have more fun there.

- I agree with you here. If it gets cold, we can go downstairs. Let's take these seats before somebody else does.

- No sooner said than done. Here we are seated comfortably. The breeze is wonderful. The trip takes about three hours.

- Where are we going?

- To Greenwich. Have you ever been there?

- No, I haven't. At what time does the boat leave Greenwich on the return trip?

- If my memory doesn't fail me, at half past four.

- That gives us three and a half hours to spend there, doesn't it?

- You've said it. Look, what a splendid sight!

- Oh, yes. A very picturesque place we are passing.

- There goes the whistle. We are approaching Greenwich.

- The trip is delightful.

2. - Have you ever travelled by sea?

- Yes, I have. And you?

- I like to travel by sea in good weather. When the sea is rough, I don't feel quite well.

- I was lucky I never suffered from seasickness.

- Good for you. On board a big liner one never feels sea-sick.

- You never can tell. Once I booked the passage on the day the ship sailed off. The weather was fine. The sea was calm. I enjoyed the voyage.

- Have you ever travelled by sea in stormy weather?

- That's what I was about to tell you. The weather changed for the worse. The sea was rough. Anyhow I was not sea-sick.

- It is because you were on board a big liner.

- Maybe.

12. Read the following dialogue. Means of travelling. Travelling by boat.

1. - О котрій годині відпливаємо?

- The boat sails off at half past three.

- Скільки людей вміщує наш корабель?

- The seating capacity is 120 passengers.

- Невже буде так багато людей?

- Yes. On a day like this the boats are filled to capacity.

- Погода виявилась чудовою. Де ми сядемо?

- Let's go on the upper deck. Shall we?

- Сказано - зроблено. Давай займемо ось ці місця, поки їх ніхто не зайняв.

- Here we are seated comfortably. The breeze is wonderful.

- Вся поїздка тривае три години.

2. - Ти подорожував морем коли-небудь?

- Yes, I have. Many times. And you?

- Я люблю подорожувати морем за гарної погоди.

- Do you suffer from sea-sickness?

- Так. Коли море бурхливе, мене закачує.

- I was lucky. I never felt sea-sick.

- Молодець. На борту великого лайнера качки не відчуваеш.

- You never can tell. You may book the passage in good weather and then the weather will change for the worse.

- To й що? Якщо це великий лайнер,тебе не закачуватиме.