1. Insomnia Is Strictly Mental e

Myth. It's true that psychological issues can cause insomnia. As a matter of fact, stress is the No. 1 reason people report a lack of sleep. But it's not the only insomnia trigger. Many things can cause insomnia, including poor sleep hygiene, illness, drug side effects, chronic pain, restless legs syndrome, or sleep apnea.

2. Screen Time Helps You Wind Down d

Myth. It's tempting to try to wind down by reading on the computer or watching TV before bed, but both can actually stimulate you. The light and noise of TVs and computers can be engaging and can reduce brain melatonin levels. You want your melatonin levels to increase around bedtime to help you fall asleep. Need just a little noise to help you drift off? Try listening to relaxing music or download a relaxing, sleep app.

3. You Can Make Up For Lost Sleep c

Myth. It's unlikely that you can fully catch up on sleep you've lost. Sleeping in one or two days a week or over the weekend may actually upset your natural body clock. The disruption may make it harder to get to sleep the next time. The only way to catch up on lost sleep is to get back into a regular sleep schedule.

4. Napping Helps Offset Insomnia a

Myth. Naps affect everyone differently. For some people, a brief 10- to 20-minute nap taken midday can be refreshing. For many people with insomnia, however, a late afternoon nap can decrease the brain’s sleep drive. That can make it even harder to fall asleep at night

5. Get Out of Bed If You Can't Sleep b

Fact. Tossing and turning for a half hour or more in bed? It's OK to get up to read or listen to relaxing music. A quiet activity can help you relax and feel sleepy. Staying in bed may lead to frustration and clock-watching. Over time, you may associate your bed with wakefulness, not rest. Serious health conditions have been associated with severe, chronic lack of sleep, including obesity, high blood pressure, diabetes, heart attack, and stroke

Insomnia-habitual sleeplessness; inability to sleep

Apnea-temporary cessation of breathing, especially during sleep

drift off fall asleep

disruption-disturbance or problems that interrupt an event, activity, or process

nap-a short sleep, especially during the day

frustration-the feeling of being upset or annoyed, especially because of inability to change or achieve something

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Orders

Before you start

1. What do you buy online?

2. Is there anything you would not buy online? If so, why not?

Reading

Read the text and answer the questions.

1. What do customers expect from Amazon.com?

2. In what ways does UPS help Amazon meet these expectations?

Vocabulary

1. Match 1-10 below from the text to definitions

   1. to purchase 2. in stock 3. goods 4. to process 5. an order 6. to quote 7. a shipment 8. an enquiry 9. an invoice 10. a delivery

   a. a question b. things you buy or sell c. transporting products to a customer d. a request for something to be sent e. to say how much something will cost f. to deal with, e.g. an order g. to buy h. goods which are being transported i. a document you must pay j. ready to sell

2. Complete 1-10 with a suitable verb, using the phrases in bold in the text to help you

1____________a price

2____________an invoice

3____________an order

4____________a product is in stock

5____________goods

6____________an order

7____________a shipment

8____________a delivery

9____________an enquiry

10___________the goods

Speaking

Work in pairs. What was the last thing you ordered by phone or the Internet? Take turns to explain what happened, using the words and phrases from the unit.

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