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Helping the Other Party to Move to Closure.

METHODS

LIKELY RESULTS

Emphasising Benefits: Concentrate on explaining how the deal will benefit the opposition, but avoid saying how it will benefit you.

This helps the other party to see advantages in agreeing a deal that they had not considered before, and creates the perception of a win/win rather than win/lose situation.

Encouraging and Applauding: Welcome constructive proposals by the opposition no matter how late they are presented.

This creates a positive mood and allows you to avoid criticism of your counter-proposals and avoids antagonism.

Avoiding a Win/Lose result: Say that you are looking for an outcome acceptable on both sides and do not push for an outcome that will be repudiated by the opposition in future.

This avoids confrontations which often result in deadlocks, fosters constructive discussions and allows sensible counter-proposals to be made by the opposition.

Saving Face: Give the opposition an escape route by posing hypothetical proposals such as,”How would you feel if…?” or “What if…?”

This increases the chances of your proposals being given proper consideration and the opposition feeling less under pressure from you.

Now Assess your own Negotiation Ability. 208

MAKING PRESENTATIONS

Whether you are an experienced speaker or a beginner you must improve your presentation skills to enhance your credibility by planning, preparation and practice which are the secrets of making a good effective presentation.

You must decide before you prepare, what you want to communicate to you audience and focus on the purpose of your presentation at every stage to ensure that your preparation is relevant and efficient. Your strategy will depend on the type of message you wish to deliver; the nature of your audience; and the physical surroundings of the venue.

The Structure of your Presentation

The order in which you present the main points of your presentation and the emphasis each point is given will affect the message that your audience will take away. Depending on the effect you want your main points to have on your audience, there are three different ways of introducing the points.

Introducing by Separate Points Structure indicates ideas that do not necessarily flow into each other can be presented separately and given equal weight. However, remember that the audience can think that the first point has greater importance than others.

Emphasising one Point Structure indicates that one point is more important than others, put it first and allow it more time so that you can discuss it fully.

Overlapping Pints structure is the most occurring practice in which points overlap and depend on other points. No point is more important than the other and each point can be placed in the first, second or last section without affecting its importance.

Write down the first or second sentences of your presentation which your audience will remember long after the rest of the details of your speech have been forgotten and remember that your positive attitude during presentation, energy and enthusiasm for the subject will speak volumes during the presentation.

Tips for good presentations

1 Once you have written your speech CUT IT, CUT IT and CUT IT to make it concise.

2 Group similar ideas together if you want to establish a theme.

3 Use techniques that you are comfortable with to control your nerves.

4 Find out as much as you can informally about your audience and talk to them not at them.

5 Consider how they might react to sensitive issues raised in your speech.

6 Remember that, humour can cause offence and use it sparingly and safely.

7 Involve your audience and make them leave the venue feeling informed by what you said.

Ask yourself the following Questions before your Presentation.

1 What is expected size, average age, male to female ratio of the audience?

2 Have they been chosen, asked to attend, and are they informed about your subject.

3 Do they hold prejudices about the subject, do they know you, and do they different culturally?

4 Find out all the above information from the organiser of the event