- •Talking about ethnic groups
- •2 Read the extracts from seven meetings. Match each extract to the correct country.
- •Cultural awareness
- •2 Look at the situations below and choose from the multiple choice answers. How would you behave in each situation?
- •3 Look at the following sentences. Do you think they are true (t) or false (f)?
- •In a lot of situations, the way you behave is more important than what you say. However, in different cultures, the same behaviour can mean different things.
- •4 Look at the table below and match the correct statement to the correct gap.
- •6 Look at the sentences in activity 4 again. Look at the grammar. Then decide whether the following parts of grammar tend to be formal (f) or less formal (l) in English.
- •Cultural attitudes and ethics
- •8 Look at the guidelines below. While you read them, answer these questions:
- •Transco ‘Equal Opportunities’ Recruitment Guidelines
- •If you do not follow the guidelines, you might be told you are prejudiced. You might get in trouble with the law.
6 Look at the sentences in activity 4 again. Look at the grammar. Then decide whether the following parts of grammar tend to be formal (f) or less formal (l) in English.
1) phrasal verbs e.g. ‘put up a price’, ‘get on with someone’
2) adjectives of feeling e.g. ‘great!’, ‘excellent!’
3) short, direct questions e.g. ‘Where is it?’, ‘When are you arriving?’
4) idioms e.g. ‘put your feet up’, ‘not a snowball’s chance in hell’
5) slang e.g. Using ‘guy’ instead of ‘man’, ‘quid’ instead of ‘pound’
6) modal verbs e.g. ‘could’, ‘would’
7) imperatives /orders e.g. ‘Write soon!’, ‘Pass me the pen!’
8) longer words and sentences e.g. ‘increase’ instead of ‘put up’, ‘reasonably- priced’ instead of ‘cheap’
9) more difficult grammar e.g. ‘When will you be arriving?’ instead of ‘When are you arriving?’
10) using the passive tense when describing a problem e.g. ‘A mistake has been made’ instead of ‘You have made a mistake’
11) using a question when giving an instruction e.g. ‘Could you …?’ instead of ‘You will …’
12) making a suggestion instead of using the present simple ‘Why don’t we …’ instead of ‘I want to …’
Keiko Fujumoto works in an office in Tokyo. She’s written an e-mail to her Scottish friend, Sue.
Keiko has a new boss at work, a British woman. The British woman is very different to Keiko’s previous boss, Ito-san, a Japanese man.
As you read the e-mail decide if you would expect a boss from your own country to be more like Mrs Gleave or more like Mr Ito.
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7 Look at the e-mail again and try to decide why Keiko is confused by her new British boss. Make notes of your ideas in the table below:
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Problem |
Explanation |
1 |
Example: Names |
In Japan, a worker addresses their boss formally using the boss’s family name followed by ‘san’ to show respect. In a UK office, everyone uses first names. |
2 |
Friendly bosses and working relationships
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3
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Business problems and decision-making
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4
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Tea and coffee and duties
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5
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New tasks and responsibilities
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6
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Checking work and accountability
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