The decision-making process
Put the following stages in the decision-making process into the most likely order:
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1____________________ 2____________________ 3____________________
4____________________ 5____________________ 6____________________
AGENDA
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Look at the agenda for a decision-making meeting on the left. Decide which two statements below were made at each stage in a meeting:
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Who are you?
Comments on questionnaire
The questionnaire shows what type of 'animal' you are in meetings. First add up your total number of points.
a Agree = 0 points Disagree = 1 point
b Agree = 1 point Disagree = 0 points
с Agree = 1 point Disagree = 0 points
d Agree = 0 points Disagree = 1 point
e Agree = 0 points Disagree = 1 point
f Agree = 1 point Disagree = 0 points
g Agree = 1 point Disagree = 0 points
h Agree = 1 point Disagree = 0 points
If you scored:
0-2 points
You're a mouse at meetings - shy, quiet; you don't like to be the centre of attention. You make a very good listener, but need to say what you really think more often.
3-4 points
You're a fox at meetings - sly, patient and sudden in your attacks on other people's points of view. You don't say much, preferring to let others give you all the information you need to destroy their arguments.
5-6 points
You're a horse at meetings - enthusiastic and full of energy, it takes a strong person to keep you under control. You work very hard to get your ideas across, but will sometimes do as you're told just to keep the peace.
7-8 points
You're a bulldog at meetings - loud, proud and fond of the sound of your own voice. People know you always mean what you say, but you need to listen to what they're saying a bit more often.
Everyday problems
Giving advice 1 Work in groups. What sort of everyday problems do you face at work? Write down on separate slips of paper two or three of the toughest problems you have to deal with. Be specific.
Swap papers with another group. Read out the problems one by one and discuss with your group how they could be solved. Write down any suggestions on the back of the papers.
Return the papers to their original owners. Was any of the advice useful?