- •Contents
- •Preface
- •Module 1 Unit 1. At a Hotel Topical Vocabulary
- •Phrases / Questions
- •Dialogue Patterns
- •At a Hotel
- •Unit 2. The Accommodation Industry Topical Vocabulary
- •Dialogue
- •Speaking Practice
- •Vocabulary Focus
- •The Accommodation Industry
- •Questions to the text above
- •Unit 3. Hotel Facilities and Other Services Topical Vocabulary
- •General Services
- •Beauty and Fitness
- •Business and Technology
- •Vocabulary Focus
- •Special Services and Hotel Facilities
- •Questions to the text above
- •Activities
- •A Weekend Break
- •White Horse
- •Tavern Superior
- •Royal Luxe
- •Holiday Palace Hotel
- •Unit 4. Conference Facilities Topical Vocabulary
- •Vocabulary Focus
- •Conference Facilities
- •Questions to the text above
- •Activities
- •Conference Requirements
- •Yorkshire – Humberside We’ll welcome you in style!
- •Conference for Gresham International
- •Panorama Palace Hotel
- •Questions for Module Control 1
- •Module 2 Unit 5. Food and Beverage Service Topical Vocabulary
- •Vocabulary Focus
- •Food and Beverage Department: Restaurants
- •Questions to the text above
- •Vocabulary Focus
- •Food and Beverage Department: Bars, Snack-Bars, Cocktail Lounges and Room Service
- •Questions to the text above
- •Dialogue Patterns
- •Ordering a Meal
- •Speaking Practice
- •Activities
- •The Peninsula Beverly Hills
- •The Repulse Bay Hong Kong
- •Quail Lodge Carmel-California
- •Unit 6. The Reception Area Topical Vocabulary
- •Vocabulary Focus
- •The Front Desk
- •Questions to the text above
- •Dialogue Patterns
- •Checking in
- •Checking out
- •Making Hotel Reservations
- •Role Play
- •Unit 7. Careers in the Hotel Industry Topical Vocabulary
- •Vocabulary Focus
- •Careers in the Hotel Industry
- •Questions to the text above
- •Talking Point
- •Unit 8. Hotel and Motel Chains Topical Vocabulary
- •Vocabulary Focus
- •Hotel and Motel Chains
- •Questions to the text above
- •Hints for Hotel Guests
- •Ritz Paris
- •Questions for Module Control 2
- •References
Speaking Practice
I. Order food you want according to the model:
You want to order vegetable soup. – I’ll have vegetable soup, please.
You want to order |
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II. Say politely what you want or don’t want to do:
You want to change your room. – I feel like changing my room.
You don’t want to have any soup. – I don’t feel like having any soup.
You want
You don’t want |
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Activities
I. Here are ads of the food and beverage department in three different hotels. Read the descriptions and compare their catering service. Answer the questions:
Which hotel:
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The Peninsula |
The Repulse Bay |
Quail Lodge |
has the biggest food and beverage department |
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has the widest choice of bars and cocktail lounges |
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has the most relaxing atmosphere |
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The Peninsula Beverly Hills
Restaurants and bars
The Belvedere specializes in Californian cuisine, served indoors or in the garden patio. Open for breakfast, lunch and dinner.
The Living Room serves the famous Peninsula afternoon tea and all-day light dinings against the backdrop of lush landscaped gardens.
The Club Bar is a sophisticated and richly appointed lounge for cocktail and snacks.
The Roof Garden serves Californian cuisine in a casual alfresco setting.
The Repulse Bay Hong Kong
Restaurants and bars
The Verandah is a restaurant that brings you fine continental fare in a classic and beautiful setting. A faultless combination of heavenly cuisine, fine wines and discreet, attentive service.
Spices is an institution for its diversified Asian flavours, casual design and stunning garden setting. It is also a special venue for weddings, themed social or business gatherings or just a memorable dinner for two.
The Bamboo Bar is the perfect spot in which to relax and wind after a day’s negotiating or sightseeing.
The Reading Room with seating for up to 40 people is the perfect setting for discreet business luncheons, corporate meetings, private dinner parties or any small scale gatherings.
The Palm Court Café offers a variety of homemade breads and pastries and freshly brewed beverages for takeaway or enjoying in the delightful courtyard. It is also the ideal alternative for small cocktail events and children’s parties.
The Garden is the Hong Kong’s finest venue for alfresco wining and dining. Looking out over the South China Sea, the Garden is a delightful haven of tranquility and calm, a breathtaking setting for weddings, fashion parades, product launches, cocktail parties, BBQ dinners or any other event you care to imagine.