- •Chapter VI Choosing Presentation Format
- •Assignments:
- •Chapter VII On Your Mark, Get Ready!
- •Assignments:
- •Adapting to Speaking Environments.
- •Assignments:
- •Chapter IX Fielding Questions.
- •InformaТlOnal quesТlOns and answers
- •Assignments:
- •Chapter X speaking through the media
- •Chapter XI leading effective meetings
- •In thunder, lightning, or in rain?
- •Тне role of discussion
- •Ве clear about purpose
- •Ве prepared before тне meeting
- •Exercise: Be Prepared
- •Checklist: preparing for discussion
- •Guiding тне discussion
- •Тне effective chairman
- •Understanding groups
- •Chapter XII organizations: тне himalayas of communication
- •Conтent
- •Direcтions or flows
- •Your responsibiliтy as а leader
- •Encouraging two-way communicaТlOn
- •European works council direcтive
- •Assignments
- •Supplement игра и жизнь на публику
- •Производить впечатление на других - одна из базовых потребностей человека
- •10 Идей как избавиться от страха публичных выступлений.
Тне effective chairman
The Prime Minister shouldn't speak too much himself in Cabinet. Не should start the show or ask somebody else to do so, and then intervene only to bring out the more modest chops who, despite their seniority, might say nothing if not asked. And the Prime Minister must sum up… Particularly when a non-Cabinet minister is asked to attend, especially if it is his first time, the Prime Minister may have to be cruel. The visitor may want to show how good he is, and go on too long. А good thing is to take no chance and ask him to send the Cabinet а paper in advance… If somebody else looks like making a speech, it is sound to nip in with, 'Are you objecting? You’re not? Right. Next business' and the Cabinet can move on leaving in its wake trail of clear, crisp uncompromising decisions. That is what government is about. And the challenge to democracy is to get it done quickly
Clement Attlee
Remember that discussion is а slow process. It is inappropriate when quick action is required. Nor has it much value in problem solving if group members lack relevant knowledge or information. Moreover, the informality inherent in discussion means that it is no substitute for а comprehensive statement of all the issues or а sustained presentation of an argument. Lastly, the prospect of discussion seldom encourages thorough or meticulous preparation compared to, say, if you were asked to give а presentation. The results may be poor-quality thinking and inadequate decisions.
These limitations of discussion should not be made into an excuse to dispense with it or to cut it down to the bare minimum. Leadership can hardly be democratic if there is no discussion. They only emphasize the necessity for its intelligent use, on the right kinds of topics and problems, after adequate planning, and under optimum conditions of leadership and teamwork.
START ON TIME
Aim OUTLINE PURPOSE CLEARLY
State problem/ situation/ reason
Define constraints and limitations
Establish task(s) of meetings
Plan РРЕРАРЕ ТНЕ AGENDA
Draw up the agenda
Make sure that items on it are prioritized
And allocated sufficient time
Guide ENSURE EFFECТIVE DISCUSSION
Introduce topic(s) for discussion
Draw out opinions, viewpoints and
experiences
Develop group interest and involvement
Keep discussion within stated task(s)
Use time constraints to maintain relevance
Crystallize ESTABLISH CONCLUSIONS
Recognize degrees of feeling and changes
of opinion
Summarize points of agreement and
disagreement
State intermediate conclusions as they are
reached
Check understanding and acceptance
Act GAIN ACCEPTANCE AND СОММIТМЕNТ
Summarize and state conclusion(s) clearly
Gain commitment to action plan
State responsibility for action
Make sure that everybody understands
END ON TIME
Good chairmanship is vital for effective meetings. The chairman's task will sometimes pose problems, but а good chairman can make sure that а meeting is punctual, covers the ground, keeps moving forward and makes the appropriate decisions. Beneath that process lies purposeful communication.