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9.6 The Fridge

Note:

The Fridge is an information hub for the Ubuntu community, bringing together news, grassroots marketing, advocacy, team collaboration and great original content. Just like the family fridge at home, this is where the Ubuntu family can exhibit its best work for everyone to see, along with the requisite jokes, reminders, invitations, news clippings and photos.

Visit The Fridge at http://fridge.ubuntu.com/.

The following is a screenshot of The Fridge home page:

Figure 9.32: The Fridge

9.7 Paid For Commercial Services

Canonical provides professional support across the globe. You can purchase this support by contacting the Global Support Services team on the Ubuntu Web site at http://www.ubuntu.com/support/paid. Professional support services can also be obtained through the network of companies and partners listed in the Canonical Marketplace.

9.7.1Professional Support Services from Canonical

Canonical Global Support Services are deployed to enable 24x7 assistance to customers. The Global Support Services team utilises its vast experience and knowledge base to identify the challenges that customers may face when installing and maintaining new platforms and applications. From optimising your small office set-up to providing guidance on very large deployments, the Global Support Services team is always ready to help you get the most out of Ubuntu.

Support is provided for desktops, servers and thin client servers, and clusters. The following screenshot shows the various types of support services offered:

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Figure 9.33: The Various Type of Support Page

To purchase commercial support, click the contact us link available at the bottom of the Canonical Global Support Services page. This takes you to the About us page. You can fill the form provided on this page to request more information about Canonical Global Support Services. Alternatively, you may click the Purchase Support button present in the left Navigation pane. If you are a company employee, ask your I.S. team for details of your support options as this will vary from company to company.

Figure 9.34: About Us Page

After you purchase the support, you will receive a confirmation e-mail message containing your support ID number. You will also receive a phone call welcoming you to the service.

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9.7.2The Canonical Marketplace

Note: Note:

The Canonical Marketplace lists a number of companies and partners located in various regions of the world which provide local support for desktops and servers running Ubuntu.

The following screenshot displays the Marketplace page on the Ubuntu Web site:

Figure 9.35: The Canonical Marketplace

To find support and solutions from local providers, visit http://www.ubuntu.com/support/commercial/marketplace.

Selecting your region from the list provided will lead you to a comprehensive list of all the Local Support Service providers in that region. The following screenshot displays a list of all the Local Support Services providers existing in Africa:

Figure 9.36: Local Support Services Page