Английский

2)If I were you, I (drop in) this employment agency.

3)It’s a pity he doesn’t speak German. If he (do) it, he would apply for that job in Berlin.

4)If you come to the office at 2 p.m. today, the employment counselor (speak) to you.

5)Sorry, I have an appointment for 7 p.m. today. If I (be) free, I should come to your agency.

6)I’m expecting the tickets any time. I’ll phone you if I (to get) them tomorrow.

3.Open the brackets putting the verbs in the right forms. Pay attention to the adverbial modifiers of time.

1)If he had done the work on Monday, he (be) free yesterday.

2)If you (read) this ad last Monday, you would have applied for a tour guide position.

3)If she (not to decide) to change the job last year, she would have gone to China last month.

4)If Ann (phone) two hours ago, she would have talked to the employment counselor.

5)If you (call) at six o’clock, you might have found him here.

4.Translate the sentences.

Pattern:

I wish I took part in the conference in May.

Я хотел бы принять участие в конференции в мае.

I wish I had followed your advice.

Жаль, что я не последовал твоему совету.

1)I wish it were Sunday today.

2)I wish I had phoned him.

3)I wish she had come to the employment agency.

4)She wished she hadn’t accepted their proposal.

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5)She wishes she hadn’t read that ad.

6)They wish it were summer now.

5.Paraphrase the sentences using the Subjunctive Mood after “wish”.

Pattern:

It’s a pity you are so busy these days.

I wish you were not so busy these days.

1)It’s a pity I am not a tour operator.

2)It’s a pity the employment counselor is out.

3)I’m sorry I’ve lost my last job.

4)It’s a pity your agency works by appointment only.

5)I’m sorry I haven’t dropped in this employment agency today.

Dialogues

1. Read and translate the following dialogues.

Making an appointment

RECEPTIONIST: Good morning, Personnel Service.

MR. SMITH: I’ m John Smith. I’d like to talk to the employment counselor about a job.

R.: I’m sorry. He is out at the moment. If you had called five minutes ago, you could have spoken to him.

S.: I wish I had phoned. Does your agency work by appointment only or may I drop in any time during the week?

R.: Our agency works by appointment only. Would you like to make an appointment to see an employment counselor at our agency?

S.: Yes, of course, thank you.

R.: Hold the line, I’ll consult the diary. (After a pause.) Mr. White can see you today between 3 and 5 p.m. What time would suit you?

S.: Let’s make it at 3.30 p.m.

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R.: All right, Mr. Smith, 3.30 p.m. today.

S.: Thank you. Good-bye.

R.: Good-bye.

Cancelling an appointment

RECEPTIONIST: Manpower. What can I do for you?

MR. SMITH: I’ m John Smith. May I speak to Mr. White, please?

R.: Sorry, not now. He’s gone out. Anything else?

S.: Yes, please. I have an appointment with Mr. White for 3.30 p.m. today but I can’t keep it. Could Mr. White see me some other time later in the day?

R.: Will you hold the line, please. I’ll consult the diary. If you came to our office at 5 p.m. today, he could meet you. Would that be convenient?

S.: Yes, thank you. Sorry for the trouble.

R.: All right. We expect you at 5 p.m. Good-bye. S.: Good-bye.

2. Make up dialogues using the following variations.

1. — Good morning,	Employment agency.
	The Personnel Corps.
	Manpower.
— Hallo, my name is	...
I would like	to make an appointment to see the
	counselor.
	to meet your counselor.
— All right.	You can drop in any time from 9 a.m.
	to 7 p.m. during the week.
	Can you come on Monday at 9.30 a.m.?
	Will Wednesday 10 a.m. suit you?
— Fine.	I’ll drop in on Friday after work.
OK, then,	Thanks.
	I’ll come on Monday at 9.30 a.m.
	Thanks.

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I’ll be there on Wednesday 10 a.m.

Thank you.

2. — Will the career officer be able to see me some time next

			week.
the counselor			in the morning
			tomorrow.
— Hold the line, I’ll consult		What	be convenient
	the diary.	time	for you?
	I’ll try to	would	suit you better?
	fit you in.		be more convenient?
Monday	will be quite convenient.
Tomorrow	will be fine.
Today	will do well.
— Sorry,	tomorrow.	He can	on Friday at 11.20 am.
he is fully	today.	see you	on Tuesday at 2.
booked for	Monday.		today at 10.30. am.

— Let’s make it	on Friday at 11.20 am.
	on Tuesday at 2.
	today at 10 30. a.m.

—You are welcome. Good-bye.

Fine, we’ll expect you then. Good-bye.

3. — Sorry. I can’t keep	my appointment with you today.
I’d like to cancel
— What’s wrong?
— What’s the matter?
— I’m sick.	I would like to make an	tomorrow.
— I don’t feel wellappointment. with you for next week.
— All right. How about	Tuesday at 3.30 p.m.?
	Friday at 11 a.m.?
	10 a.m. tomorrow?
— That will be just fine.	Thank you very much.
That’s perfect.	Thanks. Sorry for the trouble.

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3.Act out:

1)You are making an appointment with the counselor.

2)You can’t keep an appointment with the counselor because of your sickness and you are asking for a new appointment.

4.In order to apply for a job, you usually have to send a rìsumì (curriculum vitae). The document is very important because it is the first impression you make. Read and translate text 3.

Text 3

HAVE YOUR RÌSUMÌ WRITTEN FOR YOU

BY A PROFESSIONAL

A well-written rìsumì (curriculum vitae) that accurately represents your knowledge, experience and abilities will greatly enhance your profile for any prospective employer.

You will be seen in a more favourable light than your competitor if you are better prepared and organized. This is what your wellwritten rìsumì (curriculum vitae) will demonstrate.

It should be a factual and flattering representation of your working history and future potential for a prospective employer.

Your rìsumì (curriculum vitae) should at all times be clear and concise and speak volumes about your potential as a new employee.

Employers do not want to read reams of information; they simply want to gain an insight into the character and ability of the potential employee.

Your rìsumì (curriculum vitae) will simply get you a foot in the door and this will only be achieved if your resume receives the attention it deserves.

Yourì rìsum (curriculum vitae) should reflect your achievements, your actions and your personal characteristics. It should detail your personal contribution to the business you were employed in and not personal opinions or observations.

It is simply a very effective screening tool, which is used to save time and money within the recruitment process itself. Prospective employers will quickly determine if you are a candidate with skills and abilities that match their requirements.

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As you prepare to write your rìsumì (curriculum vitae) keep the above points in mind and use your rìsumì to accurately represent and enhance your experience and knowledge.

ì Your r sumì (curriculum vitae) will gain you the interview you desire but remember it can only do this if it is well written and effective.

) Yourhasonerìsumobjective;ì (curriculumit mustvitaegain

you that all-important interview where you can personally demonstrate your potential to your prospective employer.

As you begin to prepare your rìsumì keep this in mind at all times.

Notes:
to enhance	повышать, увеличивать
profile	профиль, профильный портрет
concise	краткий, сжатый
reams of information	обилие информации
to gain an insight into	заглянуть в чью-либо душу
smb’s character
to reflect	отражать
recruitment	набор, комплектование личным
	составом
to get smb. a foot in the door	зд.: помочь кому-л.

5.Now you are ready to write your own rìsumì. Study this example of a rìsumì and try to write your own variant.

	RÌSUMÌ
Emily Alison Biggins
Putley Hill, London,
SW 16 4 QX
475 78 65
CAREER	To obtain	as a secretary with a large corporation
OBJECTIVE:	a position
WORK	March 1995	Secretary, the Benlow
EXPERIENCE:	to present	Corporation, 620 West Second St,
		Resposible for general running of the
		office of small private firms.

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	October 1993	Receptionist, Dr. Mark O’ Roum,
	to March 1995	703, Sw-Berne, Indiana
	July 1991 to	File Clerk, Ajax Insurance Company,
	October 1993	277 Westgay, Berne, Indiana
EDUCATION:	September	Judson Secretary School, Berne,
	1989 to July	Indiana. Courses in typing, filling,
	1991	Gregg shorthand and business
		operations.
		Central High School, Berne, Indiana.
		Diploma, July 1989
SPECIAL	Typing — 70 w.p.m.
SKILLS:	Shorthand — 120 w.p.m.
	Languages — French,
	Spanish

REFERENCES: Are avaible on request

6. Read the polylogue.

Responding to an add

RECEPTIONIST: Good morning.

APPLICANT: I’m here to talk with someone about the reservationist position I’ve read about in “Daily News” want adds.

R.: Have a seat, please. Mr. Smith will be free in a minute. What’s your name? I’ll tell Mr. Smith that you are waiting to see him.

APP.: My name is Ann White. Here is my reesumee and application. (In a few minutes)

MR. SMITH: Miss White, come in. I’ve read your reesumee and the application. I suppose, you have a chance at getting this job, so I’m going to send you to the employer.

APP.: Can I have a few particulars about the job?

MR. S.: You should talk to the employer about that. We only place applicants according to their qualifications. Here is your introduction to the employer. Mr. Wilson can see you at 11 a.m. tomorrow.

APP.: Thank you for your help. Good-bye. MR. S.: Good-bye. Good luck.

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Note:

Introduction is a card saying that the agency sends an applicant to the employer.

7. Continue the dialogues.

1.RECEPTIONIST: Good morning, Manpower.

APPLICANT: I’m calling about your add in “Morning Star” for a travel agent. I’d like to come and talk with someone about the job.

2.APPLICANT: Good morning. My name is John White. I’m looking for a position as a travel agent.

COUNSELOR: Have a seat, please. I’ve read your rìsumì and the application.

8.Act out:

1)You are looking for a tour guide position. You’ve read an add for the job. You are calling in Manpower .

2)You are speaking with the counselor about the tour operator position.

9.Read text 4 and translate it with the help of a dictionary. Compare your ideas with the recommendations given in the text.

Text 4

PREPARING FOR YOUR INTERVIEW

Relax. The employment interview is just a meeting. Although you should not treat this meeting lightly, don’t forget that the organization interviewing you is in need of your services as much as, or perhaps more than, you are of theirs.

Spend time practicing the art of rapport building through the use of powerfully effective communicating techniques. Role-play interviewing with family members and friends. There is no substitute for planning and preparation, practice and rehearsing — absolutely none.

Prepare a manila folder that you will bring to the interview. Include in the folder — company information (annual reports, sales material, etc.), extra resumes (5) and your letters of refer-

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ence, 15 questions you’ve prepared based on your research and analysis of the company.

Dress appropriately. If their dress is business casual, you still need to be dressed in business professional.

Call the day before and confirm the appointment — it will set you apart.

Be certain that you know exactly where you’re going. You should be at the receptionist’s desk 10—12 minutes before the scheduled interview.

Prior to meeting the receptionist, check your appearance. Check your hair, clothing, and general image. Test your smile. DO NOT eat or drink anything in the car on your way to an interview.

Secretaries, administrative assistants, and receptionists often have a say in the hiring process. Make a strong first impression with them.

Be aware of your body language. Sit erect, with confidence. When standing and walking, move with confidence! During the interview, lean forward toward the interviewer. Show enthusiasm and sincere interest. Your handshake should be firm, made with a wideopen hand. A power handshake and great smile will get you off to a great start.

Eye contact is one of the most powerful forms of communicating. It demonstrates confidence, trust, and power.

Be prepared for all questions, especially uncomfortable ones. Before the interview, script out a one-page response for each question that poses a problem for you, and practice repeating it until you’re comfortable with it.

Communicate your skills, qualifications, and credentials to the hiring manager. Describe your market value and the benefits you offer. Demonstrate how you will contribute to the bottom line. Show how you can (1) improve sales, (2) reduce costs, (3) improve productivity, or (4) solve organizational problems.

Key in on specific accomplishments. Accomplishments determine hireability. They separate the winners from the runners-up.

Listening skills are priceless! Job offers are made to those who listen well, find hidden meanings, and answer questions in a brief but effective manner.

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Let the interviewer bring up salary first. The purpose of an interview is to determine whether there is a match. Once that is determined, salary should then be negotiated.

Practice interviewing techniques using video technology. A minimum of five hours of video practice, preferably more, guarantees a stellar performance.

Close the sale. If you find you want the position, ask for it. Ask directly, “Is there anything that would prevent you from offering me this position now?” or “Do you have any reservations or concerns?” (if you sense that). At the very least, this should flush out any objections and give you the opportunity to turn them into positives.

Always send a thank-you note within 24 hours of every employment meeting.

10. Read and translate the dialogue.

INTERVIEWER: Right, Helen. Let me tell you a little about the job first, and then you can tell me about yourself.

HELEN: Yes, fine.

I.: Good. Well, the job title is Assistant Contracts Manager. Basically, it involves visiting hotels, assessing them according to our own rating system, and deciding if we should include them in our brochure. If you worked with our company, you would spend 50 % of your time abroad.

H.: Mmm. Does it mean I would work alone?

I.: No. To start with, you would work with the Contracts Manager — you’ll meet her later — but, you wouldn’t be directly involved in negotiating with hotels at that stage. However, at the end of six months we should assess your progress, and if we felt, you were ready, we should allow you more independence. Any questions so far?

H.: No. I think that’s clear.

I.: Now I see from your CV that you spent two years working as a receptionist for Thompson, is that right?

H.: Yes. I’ve worked in London for one year, then I was transferred to Bodrum in Turkey. I got to know all the hotels well.

I.: I’d like to ask you about that. What did your job involve?

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