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if @user.type_id == 1 # make sure they're а user

#Proceed, render controller

else #they're not а user... kick em out!

flash[:message]= "<font color=red><image src=\"/images/icon_failure.png\"> You are not logged in as а user!</font>"

redirect_to :action => "index"

end

end

end

def index

end

def collapse_ticket

render :layout => false

end

def create_new_user

if request.post?

@msg = Array.new

if(params[:user][:password]!= params[:user][:password_confirmation])

@msg << "<font color=red>Your Passwords Do NOT match!</font>"

else

@user = User.new(params[:user])

@user.type_id = 1

if @user.save

@msg << 'User was successfully created!'

#redirect_to :action => 'index'

else #save failed

@msg << "<font color=red>There was а problem creating your account!<br>Details:<br>"

@user.errors.each do |key,value|

@msg << "<font color=red><image src=\"/images/icon_failure.png\">Error: (#{key})....#{value}</font><br>"#print out any errors!

end

@msg << "</font><br><a href=\"./\" class=\"right_link\"><< Back</a>"

end

end

end

end

def create_ticket

if request.post?

@user = User.find(:first :conditions => {:id => session[:user][:id]})

if params[:ticket][:category]== "none"#category is blank

flash[:message]= "Please Specify а category.<br>"

else#everything's cool so far...

#Create Ticket object and populate---------------------

@ticket = Ticket.new(params[:ticket])

@ticket.ticketstatus_id = 1 #Create it as status type=1(new)

@ticket.user_id = session[:user][:id]

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if @ticket.save#save ticket & text in db.

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flash[:message]= "<font color=green><image src=\"/images/icon_success.png\"> Your ticket was successfully created!</font><br>"

#Create Tickettext object and populate-----------------

@ticket_text = Tickettext.new()

@ticket_text.text_content = params[:ticket][:text_content]

@ticket_text.user_id = session[:user][:id]

@ticket_text.post_type = "user-post"

@ticket_text.ticket_id = @ticket.id

if @ticket_text.save#Add the text to the ticket

flash[:message] << "<font color=green><image src=\"/images/icon_success.png\"> Your post was added to the ticket successfully!</font><br>"

flash[:message] << "<font color=green><image src=\"/images/icon_info.png\"> <b>Your new ticket number is: #{@ticket.id}</font>"

redirect_to :action => 'view_tickets'

else #tickettext save failed

flash[:message]= "There was an error when adding your post to the ticket!"

end

else #save failed

flash[:message]= "There was an error when entering your ticket into the database!"

redirect_to :action => 'create_ticket'

end

end

end

end

def edit_account

@user = User.find(:first :conditions => {:id => session[:user][:id]})

end

def expand_ticket

render :layout => false

end

def login

if request.post?

if session[:user]= User.authenticate(params[:user][:email], Digest::SHA256.hexdigest(params[:user][:password]))

if(session[:user][:type_id]!= 1) #that user is not а normal customer! they might be trying to log in as а tech, etc..

reset_session

flash[:message]= "<font color=red><image src=\"/images/icon_failure.png\"> You're Logged into the wrong area!</font><br>"

redirect_to :action => "index"

else#they are in the right place

flash[:message]= "<font color=green><image src=\"/images/icon_success.png\"> Login Successful!</font><br>"

#redirect_to_stored

session[:logged_in]= "y"

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@msg = "<font color=green><image src=\"/images/icon_success.png\">#{params[:user][:email]} logged in successfully!</font><br>"