- •What are the fundamental concepts of management?
- •What are the most important processes/resources in an organization?
- •What is the role of a procedure?
- •What are the reasons for the existence of organizations and why are they so important to us?
- •What managerial styles do you find the most/the least efficient?
- •What are the major approaches to organizing a company?
- •What are the functions of major departments in a traditional company?
- •16. What does it mean to be efficient/well-organized?
- •17. How could one use swot approach to improve one’s image/profile and enhance one’s career development?
- •18. What are the most important techniques of managing one’s time effectively?
- •20. What are the most common types of problem people and how do experienced managers deal with them?
- •21. What types of relation can there exist between an employee and a manager? What is collective bargaining?
- •22. What perks do efficient employees receive? What other kinds of motivation can you mention?
- •23. Why is it necessary to hold meetings? What types of meetings can you mention? What documents are specially drawn up for the meeting?
- •24. What papers do you need to apply for a job and give a good impression? What are the main types of interviews?
- •25. What does a contract cover? What does it guarantee?
- •26. What types of messages are most commonly used in business?
- •27. What are the stages of business negotiations? What verbal and non-verbal communication skills are required when talking to people in business situations?
- •28. What are some ‘golden rules’ of writing business letters?
- •29. What are the major stages of writing a report? What is the structure of a report?
- •30. How do the customers find out about the range of goods offered by the firm and their prices?
- •32. What does it mean ‘to think marketing’? What does swot mean?
- •33. What aspects of a product do they focus on in marketing?
- •34. What does it mean ‘to position a product’?
- •35. What are advantages and disadvantages of personal selling?
- •36. What are the best strategies in pricing?
- •37. What is a marketing mix?
- •38. What does one get royalties/fees/tips/salary/wages for?
- •39. What is the most typical channel of distribution?
- •40. What are the main stages of a products life-cycle?
- •41. What are the most efficient types of advertising?
- •42. What are the most efficient promotion techniques?
- •43. What is the role of an intermediary (a retailer, a distributor, etc.)?
- •44. What kinds of stores are there in big cities?
- •45. What are the most typical metaphors of culture?
- •46. What is the difference between high and low context culture?
- •47. What is the difference between a stereotype and a cultural generalization?
- •48. What countries belong to high/low context cultures?
What are the fundamental concepts of management?
Project management (is the discipline of planning, organizing, securing and managing resources to bring about the successful completion of specific project goals and objectives)
Customercentric approach (categorizing customers and their complex borrowing needs into groups instead of along rigid product lines.)
System approach (The systems approach to management is based on general system theory – the theory that says that to understand fully the operation of an entity, the entity must be viewed as a system. This requires understanding the interdependence of its parts)
Think marketing (to think marketing we must have a clear idea of: what the customers need, what the customers want, what causes them to buy, what the product is to the customer: functional, technological, economic + aesthetic, emotional, psychological aspects; features + benefits.)
Delayering (it is removing layers of middle management in the traditional hierarchical structures.)
Restructuring (a significant modification made to the debt, operations or structure of a company. This type of corporate action is usually made when there are significant problems in a company, which are causing some form of financial harm and putting the overall business in jeopardy. The hope is that through restructuring, a company can eliminate financial harm and improve the business).
Contingency approach (The contingency approach to management is based on the idea that there is no one best way to manage and that to be effective, planning, organizing, leading, and controlling must be tailored to the particular circumstances faced by an organization. The contingency theory suggests that what managers do in practice depends on, or is contingent upon, a given set of circumstances - a situation.)
SWOT approach (to assess any object/event/process one should identify and balance/estimate its strength, weaknesses, opportunities, threats. It is critical neither to overestimate nor to underestimate these features/factors. To develop one’s carrier successfully one should expose his/her strengths and cover his/her weaknesses.)
Just-in-time approach (doing things as quickly and cheaply as possible, without waste.)
Empowerment (encouraging employees to use their own initiative, to take decisions on their own without asking managers first).
What are the most important processes/resources in an organization?
The most important processes in an organization are:
Communication process
Decision-making process
Performance evaluation process
Socialization and career process.
Development process
Business processes (continuous improvement (kaizen), benchmarketing, business process re-engineering).
The most important resources in an organization are:
human resources
financial resources
physical resources
information resources
What is the role of a procedure?
The role of a procedure is providing key ideas about company, processes in company.