4. Fill in the blanks with the words and expressions from ex.1:
When you arrive at a hotel the first thing to do is to…
In smaller hotels you simply sign the visitor’s book and give your… address.
I’m leaving in a few minutes. Could I pay my …?
He usually… … by e-mail and not by phone.
First of all you should … … a registration card.
“What is the …?” – One o’clock in the afternoon.
I’d like to … my stay at the hotel for four days.
When I came to Cardiff last time there was a folk music festival there and it was rather difficult to … .
How are you going to pay, sir, in … or by …?
They entered the lobby and walked up to the … … of the hotel.
You’d better make reservation … … because hotels have no vacancies in the middle of the tourist season.
How long do you intend to…, sir? – I’ll probably leave in two or three weeks. – Yes, I see. Will you tell us as soon as you know about your …?
At large hotels you may ask for any … … by telephone.
5. Fill in the forms and register in a hotel:
1. Room № ______
Check in ___________20…. Check out ___________20…
(Date of arrival) (Date of departure)
Surname_ _ _ _ _ _ _ _
Name _ _ _ _ _ _ _ _ _ _
Date and place of birth _ _ _ _ _ _ _ _
Citizenship _ _ _ _ _ _ _
Permanent address _ _ _ _ _ _ _ _
Occupation _ _ _ _ _ _
Purpose of visit_ _ _ _ _ _
Signature_ _ _ _ _ _
Thank you!
2. Welcome
Name _ _ _ _ _ _ _
Room number _ _ _ _ _ _ _ Rate _ _ _ _ _ _ _
Date of arrival _ _ _ _ _ _ _ Date of departure _ _ _ _ _ _ _
Check-out time 12 noon
Please present this card when signing bills in the restaurants.
Registration Form
(Name of the Hotel)
To be filled in immediately on arrival
Surname _ _ _ _ _ _ _ _
Christian name _ _ _ _ _ _ _
Nationality _ _ _ _ _ _ _
Date of arrival _ _ _ _ _ _ _ Sex _ _ _ _ _ _ _
Particulars of registration (Certificate or Passport) _ _ _ _ _ _ _
Arrived here from (last address in full) _ _ _ _ _ _ _
Signature _ _ _ _ _ _ _
To be filled in on departure
Date of departure _ _ _ _ _ _ _
Destination (new address in full) _ _ _ _ _ _ _
Signature _ _ _ _ _ _ _
6. Memorize the following words and expressions:
A single room – номер на одного человека,
a double room – номер но двоих,
a suite – номер люкс,
with a private bath ( shower, toilet ) – с отдельной ванной (душем, туалетом),
I’d like to reserve (to book ) – я бы хотел заказать (забронировать),
I’d like to reserve … for 3 nights – я бы хотел заказать … на трое суток,
modern conveniences – современные удобства,
How much is the room? – Сколько стоит этот номер?
to include – включать,
Is breakfast included? – Завтрак включен в стоимость?
Service and tax are ( not ) included – Обслуживание и налоги (не) включены в стоимость,
a charge – плата, цена,
a porter – портье,
to show up to – проводить до,
a maid ( chambermaid ) – горничная,
a valet – служащий гостиницы, отвечающий за стирку и глажение белья,
to warn – предупреждать,
laundry – стирка, прачечная,
to make an order for a laundry – делать заказ на стирку белья,
to book a call – заказать разговор по телефону,
to fill in a breakfast order- заказать завтрак в номер.