- •Топики по менеджменту
- •1. Get them emotionally involved
- •2. Know what a team is and how it works
- •3. Set realistic targets - no, really realistic
- •4. Hold effective meetings - no, really effective
- •5. Make meetings fun
- •6. Make your team better than you
- •7. Set your boundaries
- •8. Be ready to prune
- •9. Offload as much as you can - or dare
- •10. Let them make mistakes
- •11. Accept their limitations
- •12. Encourage people
- •13. Be very, very good at finding the right people
- •14. Take the rap
- •15. Give credit to the team when it deserves it
- •16. Get the best resources for your team
- •17. Celebrate
- •18. Keep track of everything you do and say
- •19. Be sensitive to friction
- •20. Create a good atmosphere
- •21. Inspire loyalty and team spirit
- •22. Fight for your team
- •23. Have and show trust in your staff
- •24. Respect individual differences
- •25. Listen to ideas from others
- •26. Adapt your style to each team member
- •27. Let them think they know more than you (even if they don't)
- •28. Don't always have to have the last word
- •29. Understand the roles of others
- •30. Ensure people know exactly what is expected of them
- •31. Don't try justifying stupid systems
- •32. Be ready to say yes
- •33. Train them to bring you solutions, not problems
- •34. Get it done/work hard
- •35. Set an example/standards
- •36. Enjoy yourself
- •38. Know what you are supposed to be doing
- •39. Know what you are actually doing
- •40. Be proactive, not reactive
- •41. Be consistent
- •42. Set realistic targets for yourself- no, really realistic
- •43. Have a game plan, but keep it secret
- •44. Get rid of superfluous rules
- •45. Learn from your mistakes
- •46. Be ready to unlearn - what works, changes
- •47. Cut the crap - prioritize
- •48. Cultivate those in the know
- •49. Know when to kick the door shut
- •50. Fill your time productively and profitably
- •51. Have a Plan b and a Plan c
- •52. Recognize when you're stressed
- •53. Manage your health
- •54. Head up, not head down
- •55. See the wood and the trees
- •56. Know when to let go
- •57. Be decisive, even if it means being wrong sometimes
- •58. Adopt minimalism as a management style
- •59. Visualize your blue plaque
- •60. Have principles and stick to them
- •61. Follow your intuition/ gut instinct
- •62. Be creative
- •63. Don't stagnate
- •64. Be flexible and ready to move on
- •65. Remember the object of the exercise
- •66. Remember that none of us has to be here
- •67. Go home
- •68. Plan for the worst, but hope for the best
- •69. Let the company see you are on its side
- •70. Don't bad-mouth your boss
- •71. Don't bad-mouth your team
- •72. Accept that some things bosses tell you to do will be wrong
- •73. Accept that bosses are as scared as you are at times
- •74. Avoid straitjacket thinking
- •75. Act and talk as if one of them
- •76. Show you understand the viewpoint of underlings and overlings
- •77. Don't back down - be prepared to stand your ground
- •78. Don't play politics
- •79. Don't slag off other managers
- •80. Share what you know
- •81. Don't intimidate
- •82. Be above interdepartmental warfare
- •83. Show that you'll fight to the death for your team
- •84. Aim for respect rather than being liked
- •85. Do one or two things well and avoid the rest
- •86. Seek feedback on your performance
- •87. Maintain good relationships and friendships
- •88. Build respect - both ways - between you and your customers
- •89. Go the extra mile for your customers
- •90. Be aware of your responsibilities and stick to your principles
- •91. Be straight at all times and speak the truth
- •92. Don't cut corners -you'll get found out
- •93. Be in command and take charge
- •94. Be a diplomat for the company
- •95. Capitalize on chance - be lucky, but never admit it
- •99. End game
5. Make meetings fun
"Don't tell me you lost your sense of humour already?" Roger Rabbit in Who Framed Roger Rabbit?
I guess that when you were working your way up to your illustrious position of today you had to sit through many interminable meetings, all boring, all stupifyingly dull. Well, the pattern has to be broken somewhere and I'm relying on you to break it. The old ways of doing meetings has to stop and you're the very person to do the stopping.
So let's make 'em fun. Now, before we go on, I remember a tip I read somewhere. Basically you were supposed to give out five coins to each meeting member and when they wanted to speak they had to spend a penny Once they had used up their coins they were done and dusted and couldn't say anything more. It was supposed to make people really cautious about speaking and reluctant to spend all their coins on trivia. Fun? Maybe. But it would also get you quite a reputation as a prat and/or an ineffectual meeting leader. As would other suggestions such as:
fancy dress
food and/or drink (unless it's lunchtime, in which case that's functional not fun; or if you take your team out to a restaurant or down the pub, and then it's not a meeting, it's a bonding session - or a thank you of course: see Rule 17)
games, quizzes or contests of any sort
having small surprises such as chocolates strapped under the chairs
a talking stick (don't ask - a New Age Californian thing)
blindfolds
letting the most junior member chair the meeting.
All of these head towards farce, ruin and idiocy Don't go there.
So how can you fun things up without looking like David Brent? Well, for a start fun doesn't have to mean silly or stupid or unfunny.
Fun means not being stuffy, allowing people to be themselves and to bring their own contribution. Fun means allowing people to share things that have made them laugh without being frowned on. Fun is about letting people tell stories or anecdotes that lighten the mood (just know when to say, 'Right, back to business'). Fun means being flexible enough to allow other suggestions as to where and how you all meet. Perhaps your organization has a great boardroom - could you meet there? Or outside if the weather is good.
The confident manager - that's you - can be flexible because they are relaxed and cool and confident- The stuffy manager is frightened because they feel insecure and seek a rigid approach to prop up their lack of self-confidence.
6. Make your team better than you
"It is one of the strange ironies of this strange life [that] those who work the hardest, who subject themselves to the strictest discipline, who give up certain pleasurable things in order to achieve a goal, are the happiest people." Brutus Hamilton, decathlon coach
A really good manager, yep that's you again, knows that when their team takes wing and soars, they too will soar. Getting your team to soar takes courage, grit, determination and an overwhelming passion. You have to make members of your team better than you, which means trusting them, getting them the best resources, training them to take over from you, trusting them not to stab you in the back when it's time to take over from you and being confident enough in your own abilities not to be jealous of them when they do take off. Tall order.
It takes quite some manager to carry this one out. You have to be pretty relaxed and secure in your own position. Encouraging your team to bring it on takes guts, quite frankly. Let's take a look at your team. Who've you got there? Which ones will one day fill your shoes? What can you share with them to bring them on?
Shoe-fillers are the ones you want to cultivate and grow. They are the bright ones, the keen ones, the eager beavers. I once had a young assistant who was so sharp he scared me. But when I did move on up, he filled my shoes. And he came with me over several moves, always one step behind. Now the crazy thing was he was better than me in lots of ways but he never chanced his arm and overtook me. It could have been out of respect but 1 doubt it - the industry I worked in was a little cut-throat to say the least. No, it was habit. And once you've built a good team it gets in the habit of having you as the manager and then it feels comfortable with that and doesn't mutiny or overtake you. Teams only do that when they feel resentful or mistrusted. So bring 'em on and train 'em up and make 'em better.