- •Unit l Definition of Management
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in the blanks.
- •IV. Translate into English.
- •V. Answer the questions.
- •VI. Speak on the following.
- •VII. Read and translate this newspaper article.
- •VIII. Questions and assignments (задания).
- •Unit 2 Levels and Areas of Management
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in each blank with a suitable word or word combination,
- •IV. Translate into English,
- •V. Answer the questions.
- •VI. Speak on the following.
- •Unit 3 Management Skills
- •I. Translate these words and word combinations.
- •II. Find the English equivalents for the following.
- •IV. Translate into English.
- •Unit 4 The Basis of Financial Management
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in the blanks.
- •IV. Translate into English in a written form.
- •V. Questions and assignments.
- •VI. Make up a written abstract (краткое изложение) of the text.
- •VII. Retell the prepared abstract. Unit 5. Outside Sources of Financing
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in the blanks.
- •IV. Translate into English.
- •V. Answer the questions.
- •VI. Make up a written abstract of the above text.
- •VII. Retell the prepared abstract. Unit 6 Sources of Unsecured Financing
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in each blank with a suitable word or word combination.
- •IV. Translate into English.
- •VI. Make up a written abstract of the above text.
- •VII. Retell the prepared abstract. Unit 7 Accounting
- •1. General definition of accounting
- •2. The basis for the accounting process
- •3. A balance sheet
- •4. An income statement
- •5. The importance of the above two statements
- •I. Translate into Russian,
- •II. Find the English equivalents.
- •III. Fill in the blanks.
- •IV. Translate into English.
- •V. Questions and assignments.
- •VI. Read and translate this newspaper advertisement.
- •Investment Banking
- •VII. Answer the questions.
- •Unit 8 Operations Management
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in each blank with a suitable word or word combination.
- •V. Questions and assignments.
- •Unit 9 Marketing
- •1. Generalities
- •2. A marketing mix
- •3. A marketing strategy
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in the blanks.
- •IV. Translate into English.
- •V. Questions and assignments.
- •VII. Read and translate this newspaper article.
- •Risk Management
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in the blanks.
- •IV. Answer the questions.
- •VI. Read and translate.
- •VII. Retell the above text.
- •VIII. Read and translate this newspaper advertisement.
- •IX. Speak in short on the advertisment according to the following scheme (план).
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •IV. Translate into English.
- •V. Questions and assignments.
- •VI. Make up a written abstract of the above text.
- •VII. Retell the text according to your abstract.
- •VIII. Read and translate this article.
- •IX. Answer the questions.
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill the blanks.
- •IV. Translate into English.
- •V. Imagine (представьте себе) you are applying for a job. Translate the questions and try to find proper answers to the questions of an "interviewer".
- •VI. Read and translate this newspaper article.
- •Illegible writing and long letters won't get you an interview
- •VII. Questions and assignments.
- •VIII. Describe the best application letter and its contents (содержание) using the words and sentences from the text.
- •IX. Read and translate.
- •X. Answer the questions.
- •XI. Read and translate this application and curriculum vitae.
- •XII. Answer the questions.
- •XIII. Memorize these phrases.
- •XIV. Write an application by using the above phrases. Unit 13
- •1. Definition of motivation
- •2. Scientific theories of motivation
- •3. Hierarchy of needs
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in the blanks.
- •IV. Translate into English.
- •V. Agree or disagree with these statements. Use the following phrases.
- •VI. Questions and assignments.
- •VIII. Read and translate this newspaper article.
- •IX. Questions and assignments.
- •I. Translate into Russian.
- •II. Find the English equivalents.
- •III. Fill in the blanks.
- •IV. Translate into English.
- •V. Questions and assignments.
- •VI. Find in the text and write out.
- •VII. Speak on ethical behaviour of an ideal manager, and the rules of etiquette he/she should stick to (придерживаться).
- •Read and translate.
VII. Questions and assignments.
1. What is it necessary to do for law students to have a training contract?
2. How many applications did Caroline Turner write?
3. Give an example showing that the number of applications for a job greatly exceeds the number of places.
4. What can you say about the firm where Ms Solomon works?
5. Whom does Ms Solomon reject and what people does she look for?
6. What are the worst applications and why according to Mr Bloom?
7. Why do some recruitment administrators ask about a person's hobbies, his or her principal interest and leisure activities?
8. What does Tricia Brett, a recruitment administrator say about applicants? Find these words in the text.
9. Do you agree with her?
10. State Ms Turner's main interests.
11. How did she contribute to them and benefit from them?
12. Does she realize now that the questions about her interests were not silly? Why?
13. How many invitations for interviews has Ms Turner got?
14. Why is competition between firms for the best graduates very keen?
VIII. Describe the best application letter and its contents (содержание) using the words and sentences from the text.
IX. Read and translate.
CRITICIZING AN EMPLOYEE OFTEN
PRODUCES ANGRY AND DEFENSIVE REACTIONS
Staff appraisal interviews are no fun. Many managers simply do not bother, because they are worried about how staff may react to criticism of their work.
Yet telling staff how they are doing can motivate and it can produce extra efficiency and performance. Feedback is especially important for new recruits to help them find their footing.
Criticizing an employee often produces anger. Comments such as "are you saying that I am not doing my job properly", or "do not treat me like a child", or even profanity are frequent defensive reactions.
It is recommended to start with an agreement about the way you intend to work together, and to exchange information.
This type of agreement not only works for individuals, but for teams, or groups as well.
When talking to staff ask — do not tell; describe — do not judge; stick to behavior — not personality. The advice is even more important for a small business with few employees as one member of staff with the sulks can upset all the others and therefore lower productivity.
Ask your staff how do they think they are doing and get them to find an area where they think they are weak or could do better.
Sometimes you can see a manager catching the late arrival of an employee. He greets him with a stern look, crossed arms in a condescending manner and gives him a lecture about how many times he has been late recently, and puts a snide question asking what he is going to do about it.
The correct approach would be to ask if there is a problem causing him to be always late.
This should also be done in private not across the office or factory floor, thus giving the employee the privacy of discussing matters.
We want to attract your attention to the main two problems: (1) managers' confidence to talk to staff and (2) handling adverse reactions. It will help remove the air of doom about talking to the boss.