3) Look at the map and complete the dialogue.

A: Excuse me, … to the Carlton Hotel?

B: Yes, … at the post office into Bond Street. Then take the … into Broad Street. Go … Broad Street and the hotel is on … just … the church. You can’t miss it.

A: Thanks.

B: You’re welcome.

AUDIO SCRIPTS

1. Air travel

1.4 A

A Is there a problem?

B Yes. I’m sorry, but your US entry visa has expired.

A Can I get one in New York?

B No. You have to apply from outside the USA.

A So I can’t get on this flight?

B I’m afraid not. If we take you to New York, the immigration authorities won’t let you in.

1.4 B

A I got in from Toronto late and I’ve missed my connection to Newcastle.

B If there’s space, you can have a seat on the next flight.

A Good, but I mustn’t be in the smoking section. I’m allergic to smoke.

B That’s all right.

A What about my luggage?

B You don’t have to do anything about that. We’ll transfer it to the plane for you.

A Thanks.

1.4 C

A I’m afraid it’s overbooked.

B But I booked last week.

A I’m very sorry.

B Look. I must be in Paris by ten. If there’s a seat in economy, give me that.

A I’m afraid the whole plane’s full. The next flight doesn’t arrive till 9.35. Is that too late?

B No, it’s all right.

A I’ll see if there’s a seat.

B What happens if there isn’t?

A Don’t worry. We’ll get you a seat with another airline if we have to.

4. Bookings

4.2 Booking a Hotel

RECEPTIONIST	Good afternoon. Can I help you?	RECEPTIONIST	It’s $200 a night.
CUSTOMER	Hello. Yes. I want to book a room, please.	CUSTOMER	$200 a night. Hmm. That’s expensive. Can I have some information about the hotel?
RECEPTIONIST	Yes, of course. What kind of room do you want?	RECEPTIONIST	Of course.
CUSTOMER	Well, it’s for two people, so a double room, please.	CUSTOMER	Is there a restaurant?
RECEPTIONIST	A double room. With a bath or with a shower?	RECEPTIONIST	No, I’m sorry. This is a small hotel, so there isn’t a restaurant, but there’s a bar and there’s a room service.
CUSTOMER	A double room with a bath, please.	CUSTOMER	A bar and a room service.
RECEPTIONIST	A double room with a bath. And when do you want it?	RECEPTIONIST	There’s a small swimming pool, too.
CUSTOMER	From the first of April to the sixth of April, please.	CUSTOMER	Good. OK. Can I book it?
RECEPTIONIST	Well, from today, the first of April to the sixth of April. Yes, that’s OK.	RECEPTIONIST	Yes, of course. What’s your name?
CUSTOMER	And how much is it?

6. Asking the way.

6.1 “There is one point in the centre of Foz do Iguaзu city where you can get to Paraguay and Argentina easily. From this point it only takes half an hour to get to both countries. It’s great because you can visit three countries in one hour and of course you can see the falls.”

6.2 “To get to Paraguay you have to go left. You go along the main road, past the turning for the international hospital, then you turn right and you’re on the main street called Avenue Kubitschek. This goes through the centre of town. From there you just keep going until you rich the Highway, Highway 277. Go left and the bridge is at the left of the Highway. You cross the bridge and you’re in Paraguay.”

“To get to Argentina you wait at the corner for the bus. It takes you down Avenue das Cataratas and right into Avenue Mercosul. The bus goes straight on for about 25 minutes, cross the bridge and you’re in Argentina.”

“To see the Iguaзu Falls on the Brazilian side you turn right and just go straight on down Highway 469 and the Falls are in front of you. You can’t miss them. They’re the biggest in the world.”