1. Complete the words or phrases below using words from the box.

off	control	card	free	baggage
in	lounge	luggage	reclaim	locker

1 boarding 2 baggage 3 excess 4 passport 5 hand

6 duty 7 overhead 8 take- 9 departure 10 check-

2. What do you call:

1 The place where you go when you arrive at the airport with your luggage?

2 The card they give you with the seat number on it?

3 The money you have to pay if your luggage is very heavy?

4 The place where you sit and have a drink when you are waiting for your flight to be called?

5 The bags you carry onto the plane with you?

6 The place above your head where you can put your hand luggage?

7 The part of the airport where the plane accelerates and takes off?

8 The people who look after you on the plane?

9 The part of the airport you walk through when you arrive or depart?

10 The place where you collect your luggage after you land?

3. Complete this part of a letter about an unpleasant flight.

Dear Tom

I’ve just arrived in Rome but I’m still recovering from a really terrible flight. We ________ ⁽¹⁾ two hours late because of bad weather, and then over the channel we hit more bad weather. The ________ ⁽²⁾ announced that we had to _________ ⁽³⁾ our seat belts, which was a bit worrying, and for half an hour we _________ ⁽⁴⁾ through a terrible storm. It was still raining and very windy when we __________ ⁽⁵⁾ in Rome and I was really glad to __________ ⁽⁶⁾ the plane and get into the airport building.

Fortunately things have improved since then but I really hope the return __________ ⁽⁷⁾ is a lot better.

4. Listen to three conversations at an airport. For each one, note down its problem and destination.

A Problem______________________________________

Destination____________________________________

B Problem______________________________________

Destination____________________________________

C Problem______________________________________

Destination____________________________________

5. Listen to the first conversation again and supply the missing words below. Use one word per space.

1 ________ _______ get one in New York?

2 No, ________ ________ ______ apply from outside the USA.

3 So _______ ________ get on this flight?

Answer the question: What will happen if the traveler goes to New York?

6. Listen to the second conversation again and answer the question:

What mustn’t the traveler do? Why not? What doesn’t she have to do? Why not?

7. Listen to the third conversation again and supply the missing words below.

1 If there’s a seat in economy, _______ _____ _______.

2 I’ll see if ________ ________ ___________.

3 What happens if ________ _________?

4 We’ll get you a seat with another airline if _______ _________ __________.

1.8 Act out the third conversation with a partner. These words will help.

A afraid / overbooked

B last week

A very sorry

B must / Paris 10 o’clock. / If / seat in economy/ give

A afraid whole plane / full. Next flight / 9.35. / too late

B No

A see / seat

B What / if not

A seat with another airline / have to

Home task

1) Think about the whole experience of flying (from check-in to the time you leave the airport at your destination) and answer the questions. If possible, discuss your answers with someone else.

1. What is the most interesting part, and what is the most boring part?

2. Is there any part that frightens or worries you?

3. What do you usually do during most flights?

4. Do you often eat the food they give you?

5. Is there one thing which would improve flying and make the experience more interesting?

2) Match words from list A to words from list B to make nine compound nouns.

Example 1 f departure lounge

А departure travel duty-free long-haul economy boarding hand check-in American

B a desk b Express c flight d class e luggage f lounge g shop h card i agency

3) Now complete this memo, using the compound nouns from Exercise 1.

Use each compound noun once.

MEMORANDUM

From: P. Larsen

Date: 21 January

To: J. Harriet

Subject: My flight to Japan last week

Why did you buy me an _______________ ¹ ticket for my trip to Japan? I know we have to save money, but it was a ______________ ².

When I got to Gatwick airport, there was a long queue at the ______________ ³. I had to wait half an hour to get my ______________ ⁴, and they only allowed me to take one small piece of _____________ ⁵ onto the plane. I was late going into the ______________ ⁶, so there was no time to visit the _______________ ⁷ and buy the clients a present.

On the plane, the seats were small and uncomfortable, and I couldn’t sleep or do any work. When I arrived in Tokyo, I was tired, jet-legged, and unfit for the meeting. I needed to change my ticket for the flight home, but the _____________ ⁸ told me I couldn’t. I had to buy a new one which was very expensive. I paid by _____________ ⁹ and traveled first class.

Please refund the attached invoice.