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35. Study the following resumes carefully to see how information is presented.

Functional

Terence C. Burke

118 West Avenue

South Plainfield, New Jersey 07080

(908)432-1961

education

DeVry Institute of Technology, June, 1992

Lombard, Illinois Grade Average 3.8/4.0

Bachelor of Science, Telecommunications

courses

Principles of Telecommunications

Voice Communications/ Lab*

Voice/Data Transmissions/Lab* Data

Communications Systems/Lab*

Tariffs/Regulations*

Business writing

Accounting I, II, III Project Management Purchasing

Network Systems Admin.*

Psychology

Public Speaking

Economics

Managing Change

*Total Combined Lab Time 600 hours

skills

Knowledge of: Traffic Analysis X. 25 Protocols

Key Systems Network Topologies

OSI Models PBX Lan's

Experience with: Request for proposals

Modems

Oscilloscopes

Digital Multimeters

Test Leads

RS-232c

work experience

Muhlenberg Regional Hospital Plainfield, March, 1991 - October, 1991

New Jersey Dietary Host

American Fire & Safety Corporation April, 1989-February, 1991

North Brunswick, Training Supervisor/Safety

New Jersey Counselor

Brickforce Accounting Agency Edison, October, 1988 - March, 1989

New Jersey Data Entry Clerk

senior project

Reconfigured a network for a Tell Lab company which involved pulling down cables, configuring existing LAN, converting token ring to Ethernet, developing systems documentation and technical drawings, and making recommendations.

References available upon request

Chronological

John M. Dodds

2222 Cardinal Dr.

Rolling Meadows, Illinois 60008

(708)528-6730

Message: (708) 358-0012

Objective:

To design and develop microprocessor based systems for real time control applications.

Work Experience:

September 1991 - Present

Landis & Gyr Powers, Buffalo Grove, Illinois

Firmware Test and Developer (Development Support Group)

  • Work with both hardware and software technologies.

  • Write and execute diagnostic procedures for System Controller Units.

  • Develop automation test plans and procedures for the firmware, to improve efficiency.

  • Assist in the development of product enhancements.

  • Research developing products and test their capabilities.

  • Integrate a variety of systems to access their reactions.

  • Knowledge of software tools; current with the industry.

October 1989 - September 1991

Daily Herald, Rolling Meadows, Illinois

Customer Service Representative (Customer Service)

• Accepted calls from subscribers regarding service, billing inquiries and complaints in a prompt and courteous manner.

September 1987 - July 1989

Egghead Discount Software, Schaumburg, Illinois

Customer Service Representative (Divisional Corporate Sales)

  • Responsible for all State of Illinois accounts.

  • Handled all service and billing inquiries. Received all orders and entered into the mainframe.

  • Found information on products at the customers1 request.

  • Set up and installed the computer network for all the workstations. Also hooked up the network to the mainframe via phone system by a data-communications commlink interface.

June 1985 - October 1986

Maxi-Guard Alarms, Elk Grove, Illinois Warranty and Installer (Installations)

  • Check systems for bad parts and repaired them.

  • Installed alarms in variety of cars and vehicles.

May 1984 - June 1985

Larry Paul Oldsmobile, Schaumburg, Illinois Data Processing (Service Center)

• Set up the records for the Managers, so as to evaluate the Service Center.

Education:

DeVry Institute of Technology, Lombard, Illinois

Bachelor of Science, Electronics Engineering Technology, October 1992

Career-related courses include:

  • Controls systems • С and Pascal Programming

  • Microprocessors • Circuit Analysis

  • Transform Analysis • Circuit Devices

Personal:

Willing to travel/relocate.

Combination of Functional and Chronological

Robert J. Wagner 1

921 Oakwood Drive, #3M

Lisle, Illinois 60532

Home Phone (7087) 865-3218

Work Phone: (708) 913-5326

highlights of qualifications:

Strong working knowledge of Lotus 1 -2-3, WordPerfect 5.1, Professional Write, and Q&A.

  • Developed new improvement systems, including Quality Circle, ACS Query System, and Employee Benevolent Fund.

  • Worked 30 - 50 hours per week while attending school full time.

  • Proficient in making quick decisive management decisions under strict time and pressure constraints.

experience:

Sears Teleconsumer Resource Center

Downers Grove, Illinois

Supervisor of Special projects

06/91-Present

  • Develop and implement the ACS Query Interviewing System.

  • Directly assist clients with issues pertaining the ACS Query System, such as initial setup, modifications, and finalizing report formats.

  • Present system capabilities and benefits to prospective clients.

  • Provide technical support for in-house systems, including Kronos Payroll System; Manpower Planning Systems; Q&A; and Dovetail Interviewing System.

  • Sole responsibility for the accounting and allocation functions of the Employee Benevolent Fund.

Departmental Team Advisor

11/90-06/91

Supervised Home Healthcare; Sears Business Center Catalog; and SLS Surveys. Supervised approximately 60 employees in three departments.

Provided technical support for in-house systems, including Kronos Payroll Systems; Manpower Planning Systems; Q&A; and Dovetail Interviewing System. Executed the activities of the Quality Circle and the Benevolent Fund. One of the 20 team advisors responsible for the supervision of 500 employees and all related decision making.

Personnel Specialist

04/90-11/90

  • Input employee data into Q&A database.

  • Administrated the Kronos Payroll System, including adjusting timeclock information and generating absent/tardy reports for management.

  • Implemented and executed Manpower Planning System.

  • Assisted in the development and execution of the center's Quality Circle and Employee Benevolent Fund.

Merchandise Consultant

03/90-11/90

• Accepted orders for merchandise

United Parcel Service

Westmont, Illinois

Truck loader

11/89-01/90

WAGNER KENNELS

Luxemburg, Iowa

Owner/Operator

06/84-10/89

• Sole owner and operator of AKC dog breeding kennel.

education:

DeVry Institute of Technology, Lombard, Illinois GPA: 3.71/4.00

Bachelor of Science in Operations Management Graduation: June 1992

National Dean's List and President's List Selected as Student Graduation Speaker

Coursework

Capacity Requirements Planning Production Activity Control

Cost Accounting Quality Control

Inventory Management Statistics

Master Planning Strategic Management Material Requirement Planning

Senior Project

Assisting in the profit and growth of a new venture company by creating and recommending a manufacturing process which will allow global demand to be met.

miscellaneous:

Grew up on a family farm.

Leo High School Student Council President.

School District's Representative for Mock United Nations Assembly.

Enjoy fitness, sports, and other group activities.

references:

Available upon request