nsfce

WRITING

Report 1

In Part 2, you

may be asked to write a report

for a

company or other

organization

.

This will contain

a

and may include

factual information

recommendation

. You will have to supply the

necessary details

for the report.

A Sample task

executive who is moving to your

Mr Klimt is a Swiss

country with his family and will be working

for your

company for

a year. You have been asked to look

a~

in

possible housing

for him by the

Personnel Officer

.

your company

Write a report on your findings, recommending

a

suitable home for Mr Klimt and his family.

B Read this

answer.

C

Answer these questions about the report.

1

Would you describe the

language as informal or

formal? Which

words and expressions

make you

think so?

report?

2

What do you notice about the layout of the

3

How much of the detail in

the report

has been

supplied by the

writer?

would you be able

to

4

Which words and expressions

use in a similar

type of report?

D

Writing task

-day

An American College is going

to hold a five

conference in your

country. You have been asked by

the College Principal to suggest three

possible hotels

where the conference could be held.

Write a report

on what you have found out

and

recommend

a suitable hotel.

E

Divide

your

report

into

three

parts.

1· Opening

s

f~ctors

you

think

are

relevant,

such

as

		wing:		(eg 4/5	star)
		nd standard of the hotel
..pcation (city centre or out			of town? near			the
	qifport or near town facilities?)				of
.	.. ..	. ies (conference rooms? number
		lnsavailable? restaurants?)

r:.

Qcommendations
...	hichof the hotels you thought was the
.	suitabk and include an appropriate
ending.

40

•

UNIT 5

FOCUS FOUR

~6DOES

HONESTY

ALWAYS

PAY?

SPEAKING

Talking on your

own

for

Work in pairs

as Student A and B. Try to speak

.

about one minute

in

Student A: Describe and compare the situations

both pictures.

Say what you think each

person might

be going to say.

Student B: Describe and compare the gestures

the

Say

people are making in both pictures

.

how the people might be feeling

and why

they might be making these gestures

.

READING

A Read this

article quickly,

ignoring the

missing

paragraphs. Then

read paragraphs A-E and

choose the one that fits each gap in the text

(1-3). There is one extra paragraph which

you do

not need. An

example is given (0).

All American

schoolchildren

learn that George

Washington,

the first President of the United

States,

once said, 'I cannot tell a lie.'

But what is a lie?

Is it

anything we say which we know is untrue?

.~E

---,

Professor Jerald

Jellison, of the

University of

California, has

made a scientific

study of lying.

than

According to his research, women are better liars

men. They are

especially good

at telling 'white

lies',

such as when a woman at a party tells another

woman that she likes her dress, even though

she

really thinks it is awful.

II

--c'

'----

Some psychologists

believe that

certain gestures

give

liars away. For

example, they may make sudden,

if they are sitting

down

unconscious

movements

when they tell a lie.

This suggests that they are

thinking, 'I wish I weren't here.'

----'

11__

found guilty of

In Miami, Florida, a man was recently

murdering his wife.

He had accused her of having

an

affair with another man.

When denying this, she had

rubbed her nose

several times.

He believed this

was

proof that she was lying.

gj

~L-

---"

This is just one small example of how gestures

can

deceive people,

often with tragic

consequences.

42

•

UNIT

6

FOCUS

ONE

	WRITING
	Transactional	letter 2
	The transactional letter in Part			1 of Paper 2 is either
	informal (see Unit 2) or formal.			Decide which style is
	more appropriate by thinking about the purpose of the
	letter and who you are writing			to.
	A Sample task				and write a letter			of
	Read the following		information
	complaint to the Manager of the Multiplex Cinema
	Centre, explaining		why you are not satisfied				and
	saying what you think they should					do.

BRead this sample answer. Choose the best option from the words in italics.

Dear Sir/Manager

complain about/This is

about

your

I am writing to

is

advertisement

for the Multiplex Cinema, which

misleading in a number

of ways.

advert

Firstly, you state in the advertisement/your

that seats cost

£3.00. But you

know/However,

when I

went to the cinema, the only seats that were available

cost £10 each. I feel/reckon that it should have been

made clear that only a limited number of seats

cost

.

£3 and that the others are far/loads more expensive

'Secondly/And

then you say that there is free

car

box

when I asked about this at the

parking. However,

office I was told that the free car park was

twenty

minutes' walk away. There

is a £10 charge

for using

the car park next to

the cinema, but your

advertisement

does

not make this clear at all.

So all in all/Under the circumstances,

I feel

justified in asking for a refund. I would

therefore be

grateful if you could refund the extra £14 I had t?

spend on the tickets and the

£10 charge for parking.

I

am enclosing/Here

are the receipts

for these.

you.

I look forward to hearing/Hope to hear from

Yours faithfully/sincerely

DD Jones

C

Look again at the task and the sample letter.

Answer these questions with

yes or no.

Has the writer of the letter ...

1

written to

the

Manager?

2

chosen a formal

style?

in

the writer's

3

covered all the

points mentioned

notes?

4

mentioned the five films in the advertisement?

5

explained

clearly what the complaint

is about?

should

a course of action the manager

6

suggested

take?

7

been offensive?

Where you have answered no, think about why the

writer has chosen

not to do this.

D

Writing task

You have recently been on a short holiday organized

by a local company,

but you were not happy with

some of the things that happened. Read the

information

from Comfy Cottages and your notes.

Then write a letter

of complaint

to the manager

of the

company.

HofidalJ. dates:

Fri Feb

13 - Sun Feb

15

.Tree Cottage

Accommodation:/(o((IJ

f!7Jlfy> Cottqges

yvehave been specializingin short break

10

holidays in countrysicJec(jttage~forover

years. Wehave anexcdlent range offirstclass

cottages tochoose from. Our cottages

combine

traditional charm withevery modern

facility.

T~~tible,.",es$.

YOUr cottage willbe cleaned prior toyour

arrival. You willreceive aWelcome

Pack with

!iJfew essentialgroceri~~and

HQ4c.>.<

.. ~fee()t:

a bottle ofwine,

alo.ngwithanlnformation

Pack telling you

all

mifk~~~q'lJ'"

avoutthelocal area.

aU $~~P'$~~'!t!

.

If

Weprideourselves

ono.ur/evel ofservice

let

Y~s!Refu~tt·

there isanything

you~teunhappy

about,

£J()()]

'.i

'~s

know. Ifyouare delighted, please tell your

fr~J!ci.lee~~.t1~

..

friends.

sQmeuJhereetseJ

ERead through these notes before you write your answer.

	1	Opening:	remember you are writing to the
		manager.		1: explain why you are writing and giv
	2	Paragraph
						you stayed and		when.
		details of where
	3	Paragraph		2: describe the problems you had with,
		the facilities.								you
	4	Paragraph		3: describe what other problems
		had.		4: suggest a course			of action.
	5	Paragraph
									way.
					the letter in a suitable
	6	Ending: finish

48

•

UNIT 6

FOCUS

FOUR