- •Philosophy Task 5
- •Word study
- •5. Find in the text antonyms for:
- •6. Give a complete definition of “Humanism”. Use the necessary word-combinations from the brackets:
- •7. Translate the following sentences into English:
- •Comprehension check
- •1. Answer the following questions.
- •2. Choose the right statement:
- •3. Divide the text into logical parts and make up an outline of the text.
- •4. Speak on the meaning of Humanism. Task 6
- •Word study
- •6. Give derivatives of the following words:
- •7. Think of all possible situations where you can use the following word-combinations:
- •8. Translate the following sentences into English:
- •Comprehension check
- •1. Answer the following questions.
- •2. Explain what is meant by the following statements:
- •3. Agree or disagree with the following:
- •4. Divide the text into logical parts and make up an outline of the text.
- •5. Speak on the following points:
- •Word study
- •7. Complete the sentences with correct words. Put down some questions to the text:
- •Comprehension check
- •1. Answer the following questions.
- •2. Agree or disagree with the following:
- •3. Look through the text and ask ten questions concerning the life story of Kant:
- •Immanuel Kant
- •4. Complete the following sentences:
- •5. Speak on the following points:
- •Word study
- •6. Translate the following sentences into English:
- •Comprehension check
- •1. Answer the following questions.
- •2. Agree or disagree with the following:
- •3. Complete the following sentences:
- •4. Speak on the following points:
- •20Th century philosophy
- •Word study
- •6. Complete the sentences with correct words. Put down some questions to the text:
- •7. Translate the following sentences into English:
- •Comprehension check
- •1. Answer the following questions:
- •2. Agree or disagree with the following:
- •3. Discuss the following quotations with your partner(s) and comment them:
- •Task 10
- •1. Answer the following questions:
- •Word study
- •In relief to change one’s mind given some time to consider to advocate lonely to share a view to complain of to catch a cold
- •6. Make up your own sentences with the following words and word combinations:
- •7. Develop the following situations:
- •Comprehension check
- •1. Speak on the text as if:
- •3. Do you agree with the idea that:
- •4. Read and translate the quotations of famous philosophers. Develop the situations where they can be used:
- •Eastern Religion and Philosophy
- •Russian religious aesthetics
- •Philosophy in Ukraine
- •Text for Reading and Discussion What is Philosophy?
- •I’m Sorry
- •Moral Miscellany Do You Have to Be Scum to Get Ahead in Business?
- •Killing Bambi’s Mother
- •Business english Lesson 1 the resume / curriculum vitae
- •How to write resume:
- •Sample Resume Name
- •Lesson 2
- •Presenting Yourself Successfully – Before, During & After Your Job Interview
- •How to Give a Good Presentation
- •Discussion Questions:
- •Incoming Calls:
- •Telephone - connecting quiz
- •Telephone - wrong number quiz
- •Telephone - appointments quiz
- •Comprehension сheck and vocabulary exercises
- •Grammar
- •2. Complete the sentences with suitable infinitives which follow adjectives.
- •3. Rewrite these sentences using perfect infinitives.
- •5. Complete the sentences with the words in the list. Use possible forms.
- •6. Change the sentences into the passive.
- •7. Complete the sentences with correct form of the verbs in brackets: infinitive with or without to, -ing form.
- •9. Rewrite the sentences beginning with the given words.
- •11. Underline the correct word(s).
- •2. Complete the sentences. Use gerund phrases as subjects.
- •4. Transform the sentences according to the model. Use gerund phrases as objects.
- •5. Make up sentences from the table. You can use the same prepositions more than once.
- •6. Practice using gerunds following prepositions and answer the questions in complete sentences.
- •7. Choose the correct way of completing each sentence.
- •8. Do you know which verbs are followed by – ing forms and which are followed by infinitives? Make two lists.
- •10. Choose the correct forms of the verbs. Sometimes two answers are possible.
- •11. Supply an appropriate form of the gerund for each verb in brackets (Active, Passive or Past forms).
- •Expressing Preference (-ing forms/infinitive)– The Participle - Expressing Positive/Negative Agreement
- •2. Fill in the gaps with prefer, would prefer, would rather, as.
- •3. Complete the sentences with two to five words including the word in bold.
- •4. Transform the sentences using the perfect participle.
- •5. Transform the sentences using the past participle.
- •6. Transform the sentences using absolute construction with participle.
- •7. Transform the sentences using the present participle.
Discussion Questions:
How often do you have to speak on the phone in English?
Do you find it difficult? If so, why?
Are telephone conversations in English part of your job?
Will they be part of your job in the future?
Are work calls in English easier or more difficult than other calls in English?
TELEPHONE ETIQUETTE
Many things have changed over the years, especially in the evolving world of business. One thing has not changed though, and that is the need for proper telephone etiquette in the work place. Along with company downsizings and layoffs has come a necessity for companies to merge jobs together in order to eliminate human resources and save money. While that may be necessary, it is not necessary that the common element of etiquette, especially telephone etiquette, be left to suffer.
Since customers are the ones who infuse the profits into a business, they do not appreciate being treated with rudeness in their dealings with a company. This includes any business that is conducted on the telephone.
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Incoming Calls:
Tip 1- All incoming calls should be answered in a timely manner.
Tip 2- Business telephones should always be answered with a phrase like, "Good morning, ABC Company, Carol speaking, may I help you?" In a busy office setting that fields hundreds of calls each day, this particular phrase may be too much to say. If so, it can be shortened to a phrase that is less wordy. But the name of the company needs to be stated as soon as the phone is answered along with the person's name who answered the phone. This lets the caller know that they have indeed reached the right business, and lets them know with whom they are speaking.
Tip 3- Never put a caller on hold, but if you have to, be sure to check back with them every minute or so and ask if they would like to continue to hold. This lets them know that they have not been forgotten, and that you are attending to their call.
Tip 4- Speak clearly and slowly when you answer a business telephone. Do not slur or mumble your words. Speak with confidence so the person on the other end has the feeling that you know what you are doing.
Tip 5- Never be rude to a caller, no matter how nasty they are. Always remember to handle yourself in a professional, business-like manner. This includes handling the situation in a calm, cool manner.
Outgoing Calls:
Tip 1- Same as Tip 4 above--Speak clearly and slowly when you make a business call. Time may be money, but if the other party cannot understand what you are saying, then you might as well have saved your breath and not made the call at all.
Tip 2- Same as Tip 5 above--All customers expect to work with a professional organization. One sign of a professional organization is how they are treated by the people who work there.
Tip 3- When calling another business, it is proper etiquette to give your name and the company's name you work for to whomever answers the telephone. Do not make them guess who it is or make them pry it out of you.
Tip 4- If you get the wrong number, apologize to the person who answers the phone--do not just hang up. This is especially important nowadays when people have Caller ID on their phone lines. All they have to do is to check their device to find out who just rudely hung up on them.
Tip 5- When leaving a phone message, always state your name, company, phone number and reason for calling. Do not stammer or stutter and use up an unreasonable amount of time.
LANGUAGE PRACTICE
Exercise 1. Fill in the gaps in the conversation with the phrases on the right.
Claire: Hello, finance department Female: Hello, ___________(1) Adrian Hopwood, please? Claire: I’m , ___________(2) in a meeting at the moment., ___________(3) ? Female: No I need to talk to Mr Hopwood, I think. What time will he be out of the meeting? Claire: In about an hour. ___________(4) Female: Okay, I’ll do that. Claire: Or , ___________(5) ? Female: Actually, would you mind?, ___________(6) Jennifer McAndrews called and that I’m in the office all day if he could call me back. Claire: Can , ___________(7) , please? Female: Yes, it’s 5556872. Claire: 5556872. Okay, , ___________(8) Female: Thanks very much for your help, bye! Claire: Goodbye!
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Exercise 2. Put the lines in the correct order to make two telephone conversations.
***
No, it’s 5558790.
Oh. Can I check the number I’ve got…. is that not 5568790?
No problem! Bye!
Rachel Allsop please.
I’m sorry, You must have the wrong number. There’s no-one of that name here.
Hello, this is the press office.
Oh sorry about that. I must have dialed the wrong number.
***
I’m sorry, you’ve got the wrong number, but he does work here. I’ll try and put you through. In future his direct number is 5558770.
No problem. Hang on a moment and I’ll put you through to Paul’s extension.
Did I not dial that?
No you rang 5558790.
Hello. Paul Richards, please.
Oh, sorry to have troubled you.
Hello, press office, can I help you?
Thanks.
Exercise 3. Look at two conversations below. Rie Sakimoto is trying to call James Croft. Choose the correct words for Rie.
1
Marcia: Hello, Marcia Fox.
Rie: a) Hello, can I speak to James Croft, please?
b) Hello, can James Croft speak to me, please?
c) Hello, where is James Croft, please?
Marcia: He's in a meeting at the moment. Can I take a message?
Rie: a) Tell him Rie Sakimoto called, please.
b) Could you tell him that Rie Sakimoto called, please.
c) Could you tell him that Rie Sakimoto called in, please.
Marcia: Sure. Does he have your number?
Rie: a) I'll give it to you in case. It's seven hundred and thirty, two thousand nine hundred and fifty one.
b) I'll give it to you in case. It's seven thirty, twenty nine, fifty one.
c) give it to you in case. It's seven three zero, two nine five one.
Marcia: I'll tell him you called.
Rie: Thank you. Bye.
2
Marcia: Hello, Marcia Fox.
Rie: a) Hello, where is James Croft, please?
b) Hello, is James Croft, please?
c) Hello, is James Croft there, please?
Marcia: Yes, I'll just put you though.
James: Hello, James Croft.
Rie: a) Hello James. It's Rie Sakimoto here.
b) Hello James. I am Rie Sakimoto.
c) Hello James. Here is Rie Sakimoto.
James: Hi Rie. How are you?
Rie: a) Fine thank you.
b) Fine thank you. And you?
c) Very healthy thank you. And you?
James: Not so bad thanks. How can I help you?
Exercise 4. Imagine you are making a telephone call. You are arranging an appointment to see someone. What phrases might you use or hear?
Try to complete the conversation with appropriate phrases.
Michelle: Mr Hibberd’s office! Peter: Hello, ____________ (1) Michelle: ____________ (2) until lunchtime. Can I take a message? Peter: Well, ____________ (3) to see him, please. It’s Peter Jefferson here. Michelle: Could you hold on for a minute, Mr Jefferson. ____________ (4) . So ____________ (5) ? Peter: Some time next week if possible. I gather he’s away the following week. Michelle: Yes, that’s right, he’s on holiday for a fortnight. Peter: Well, I need to see him before he goes away. So ____________ (6) ? Michelle: Wednesday . let me see . he's out of the office all morning. But he's free in the afternoon, after about three. Peter: Three o'clock is difficult. But ____________ (7) Michelle: ____________ (8) , in Mr Hibberd's office? Peter: Yes, that sounds fine. Thanks very much. Michelle: Okay, then. Bye. |
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