4. Match the words from the text “Cross-Cultural Communication: Translating Non-Verbal Cues” with their definitions

1. Facial expression a) a motion of the hands, head, or body

2. Posture b) a direct look between two people; meeting of eyes

3. Eye contact c) position of the body, or parts of the body

4. Gesture d) distaste, a great loathing

5. Disgust e) emotions or feelings expressed in the face

6. Honesty f) a clash of ideas, wrong understanding

7. Sensitivity g) how often something happens within a given period of time

8. Miscommunication h) the power and ability to control and influence people

9. Frequency i) sincerity, telling the truth all the time

10. Authority j) the state of being aware of other people’s feelings and emotions

11. Bold k) the state of being male, female, or neuter

12. Gender l) getting in the way and imposing ideas on others

13. Status m) awareness of one's surroundings, one's own thoughts

14. Consciousness n) a social or professional position, condition, or standing

15. Intrusive o) courageous, confident, and fearless

16. Intimacy p) the state of being unsure, unaware of what is going on

17. Shrink q) intensity of tone or sound

18. Volume r) modesty and timidity

19. Shyness s) close or warm friendship or understanding; personal relationship

20. Uncertainty t) to become or cause to become smaller in size

21. Hostility u) rumours about other people

22. Malicious v) mysterious or enigmatic, incomprehensible

23. Gossip w) a feeling or show of superiority and dislike; contempt; scorn

24. Flippant x) antagonism, an act expressing unfriendliness

25. Inscrutable y) motivated by wrongful, vicious, or mischievous purposes

26. Disdain z) frivolous or offhand, light-minded and disrespectful

5.

QUIZ

For each particular communicative situation decide how you would behave or what you would do choosing one of the variants from the multiple choices:

1. You have been sent to Argentina on a 2-month overseas assignment to supervise production. You are attending a meeting with your new Argentinean bosses, 2 men and one woman. During the meeting do you

   1. look at the three of them directly in the eye?

   2. gaze at the men but avoid looking at the woman?

   3. avoid direct eye contact with your bosses?

   4. never even raise your eyes from the desk?

2. You have been asked to meet a group of 8 Japanese teachers and one professor all of whom you know quite well. At the airport when you see them do you

   1. run to the group to hug and kiss everyone?

   2. greet politely and shake hands with everyone indiscriminately?

   3. greet and shake hands only with the professor?

   4. bow and greet by name first the professor and then all the others?

3. You and your friend from China are attending a birthday party of your Spanish colleague. Most of the people present are speaking Spanish, which you both know some. Everyone is talking and chatting in loud voices. You notice that your Chinese friend feels uncomfortable. Do you

   1. ask him if he doesn’t like the party?

   2. take him to some quiet place for conversation to get away from the noise?

   3. invite him to join the most heated debate?

   4. show him where the men’s room is?

4. You are in Singapore as a member of the Russian badminton team. You lose the final match to an Indonesian player and after shaking his hand you pat him on the head saying, “My congratulations! Wonderful game!” Your opponent looks strangely at you. You suddenly remember that

   1. patting a person on the head is a grave offence in Asia.

   2. speaking English in Singapore is taboo.

   3. Asians never talk to their opponents.

   4. Indonesians hate people who speak English.