6. Action plan

6.1. Action Plan and Timetable (Gantt Chart)

Work Plan

 The proposed timetable

24 hours technical support

Management, it, service staff 09.00-18.00 full time job

Lunch 13.00-14.00

Workers to leave hourly paid

Action Plan:

• We have customer base relationship with private clinics.

• They distribute our service among their clients

• Clients will become aware and book medical id cards

• Our it staff produce it by big volumes

• Front office control the way of good result

• Workers to leave deliver cards to clinics

• People will take it anytime suitable for them.

7. SOURCES OF FUNDING

For opening the Start Up we will use two sources of funding. First part is own capital –5 million tenge, second part – financing from government. Money received from government will finance the advertising process and to create the single data base. Own capital will be spend on rent and equipment.

NAME OF INDICATORS (in thousands of KZT)	2015	2016	2017
Revenue	144,000	216,000	216,000
Cost of sales	84,000	126,000	126,000
Gross profit	60,000	90,000	90,000
General and administrative expenses	15,000	22,500	22,500
Other operating expenses	5,000	7,500	7,500
Profit before tax	40,000	60,000	60,000
Tax expense	8,000	12,000	12,000
Net profit for the period	32,000	48,000	48,000

We plan increase the volume of cards from 10,000 to 15,000 in the month next two years.

7. RISK ANALYSIS

8.1 Nature and sources of risks

Business development is inherently risky. Risks can be classified by its source and nature. Sources of risk are organized into categories such as technical risk, management risk, and external risk. Within each category, specific sources of risk are identified in order to apply risk reduction techniques.

Technical risks include complexity & interface, design, performance and reliability and quality.

Management risks mainly consist of estimating, controlling, communication and reputation (brand).

External risks contain risks related to competition, legislation and customers.

Potential risks for a business:

1. Do not have opportunity to create single database.

2. Afraid of innovations

3. Risk of long-term transition to a new system

8.2 Financial impacts of risk

Risks	Probability of risk	Maximum lost (KZT)
creating the single database can be more expensive	0.2	8,000,000
risk, that people will afraid of innovation	0.03	1,200,000
unsafe confidential information can be cause of restriction this project	0.05	2,000,000
attacks from hackers	0.01	400,000
risk of long-term and difficulty transition to a new system	0.2	8,000,000