- •The basics of management Основы менеджмента
- •802:658.012.4.01(075.8)
- •Unit 1 the definition of management
- •3. A) In what context do you think the following words and phrases will appear in the text?
- •Main resources
- •5. Suggest the Russian equivalents:
- •7. A) Explain the words in bold from the text and make up sentences of your own. Use English-English dictionaries to help you.
- •8. Fill in the blanks and translate the sentences:
- •9. Translate into English:
- •10. You’ve misheard the information. Make it more exact, putting questions:
- •11. Match the terms and their definitions:
- •12. A) Fill in the gaps with the words from the box and translate the text:
- •Better utilization of resources
- •13. Puzzle out the crossword:
- •14. A) Fill in the gaps with the derivatives of the words in capitals:
- •15. Make up the dialogue ‘The Emotionally Intelligent Manager’. Use the questions from Assignment 14 (c).
- •16. In a paragraph of 50-70 words, and using Ex.14 and your own words as far as possible, summarize and render the text in English. Use the clichés given below:
- •17. Render this text in English:
- •18. Listening
- •Management Levels
- •Management Areas
- •Management roles
- •1. Levels of management.
- •2. Areas of management.
- •3. Translate these words and word combinations from the text.
- •8.Translate into English:
- •9. Some phrases were taken out from the text, so insert them into the appropriate gaps. Read and translate the text:
- •Development of managerial skills
- •10. Match the terms and their definitions:
- •11. Read Behavioral Management Interview Questions and comment upon them as if you’ve faced them in real life.
- •12. Puzzle out the crossword:
- •13. Analyze this table in English:
- •14. Render this text in English:
- •16. Speak on the following.
- •Список литературы
1. Levels of management.
2. Areas of management.
Word list
represent, v |
представлять |
story, n |
этаж |
structure, n |
конструкция, структура |
pyramid, n |
пирамида |
top manager |
руководитель высшего звена |
middle manager |
менеджер среднего звена |
first-line manager |
менеджер первого (низшего) звена |
basic, adj |
основной |
executive, n |
исполнитель |
guide, v |
руководить, управлять |
overall activities |
вся деятельность |
constitute, v |
составлять |
develop, v |
разрабатывать |
determine, v |
определять |
mission, n |
задача (цель) |
it takes ... |
на это уходят ... |
hard work |
упорная работа |
as well as |
а также |
good luck |
удача |
rank, n |
положение |
title, n |
должность |
associate, v |
иметь отношение |
vice president |
вице-президент |
chief executive officer(CEO) |
главный исполнительный директор |
Board |
совет директоров, правление |
implement, v |
осуществлять, реализовать |
major policy |
основная политика |
hand down |
разрабатывать |
operating procedure |
производственный процесс |
supervise, v |
осуществлять контроль |
division manager |
руководитель подразделения |
department head |
начальник отдела |
plant manager |
директор завода |
former, adj |
прежний |
solve, v |
решать |
operating employee |
работник-исполнитель |
productions procedure |
производственная деятельность |
operations manager |
управляющий производством |
owing (to) |
благодаря |
promote, v |
продвигать по службе |
career, n |
карьера |
office manager |
администратор |
supervisor, n |
руководитель низшего звена |
foreman, n |
мастер, бригадир |
labour, n |
труд |
qualified, adj |
квалифицированный |
wage, n |
почасовая заработная плата |
divide, n |
делить |
common, adj |
общий, зд. обычный |
depending(on) |
в зависимости |
purpose, n |
цель |
mission, n |
задача |
include, v |
включать |
as well |
также, тоже |
primarily, adv |
прежде всего |
responsible, adj |
ответственный |
accounting, n |
бухгалтерский учет |
entire, adj |
весь |
training, n |
обучение |
create, v |
создавать |
convert, v |
преобразовывать |
equate, v |
ассоциировать |
technique, n |
зд. метод |
like |
как |
percentage, n |
зд. доля |
advertising, n |
рекламирование |
promotion, n |
продвижение товара на рынке |
sale, n |
продажа, сбыт |
distribution, n |
распределение |
be in charge (of) |
заведовать |
engage (in) |
заниматься |
hire, n |
нанимать (на работу) |
apprise, v |
оценивать |
performance, n |
деятельность |
general manager |
генеральный директор |
ensure, v |
обеспечивать |
regulations, n (pl) |
постановления, зд. положения законодательства |
concern, v |
касаться, относиться |
overall, adj |
общий |
“The most important thing in communication is hearing what isn't said.”
Peter Ferdinand Drucker, management consultant
Unit 3
MANAGEMENT SKILLS
1. a) What do the terms “skill”, “ability” and “competence” mean? What is the difference between them?
b) Discuss the following quotations:
2. a) What do the following management skills mean in the business area?
Read the text and match the skills to certain paragraphs:
Effectiveness of a manager's activity depends on certain important skills. These skills can be divided into seven different categories presented below.
§1 __________is the ability of a manager to see the "general picture" of an organization. Managers must understand how their duties and the duties of other managers fit together to plan their activity in a proper way and get the required results. This skill is very important for top managers because it helps them plan "super goals" and develop proper strategies for the whole organization.
§2 __________is the ability of a manager to choose the best course of actions of two or more alternatives. A manager must decide the following:
1) What objectives and goals must be reached?
2) What strategy must be implemented?
3) What resources must be used and how they must be distributed?
4) What kind of control is needed?
In short, managers are responsible for the most important decisions which are required to carry out any organizational activity.
§3 __________is the ability to determine the most important problem of many other problems and identify the causes of each problem before implementing a proper action plan. This ability is especially important for top managers because they have to solve complex problems.
§4 __________is the ability of a manager to keep to the organizational rules specified for the production process, within a limited budget; and coordinate the flow of information and paper work in his group and in other groups.
§5 __________is the ability of manager to share his ideas and opinion with other people both orally and in writing. This skill is a decisive factor of a manager’s success. Some investigations show that top managers and middle managers spend approximately 80 % of their work time in communication with each other. The skill enables managers to hold meetings, write clear letters and explanatory notes, make reports.
§6 __________ is the ability to deal effectively with other people both inside and outside the organization. It is the ability to understand the needs and motives of other people. This skill is very important for good psychological atmosphere, for successful activity in the common work in the future. If the interpersonal relations are good, a manager will be successful in getting a support in the development and implementation of organizational goals.
§7 __________is a specific competence to accomplish a task. The lower is a manager’s level in the organization, the closer is his connection with the production process. Thus first-line managers have the closest connection with the production process. They need high technical skills to provide technical guidance for the subordinates. The knowledge of technical sphere is useful for all managers.
c) Say in which paragraph(s) the information is about:
production process;
ability of managers to think in general terms;
working with people of other organizations;
paper work;
the importance of different organizational goals.
d) Look through the text and find the words which mean the same.
a. the process of manufacturing;
b. objective;
c. ability ;
d. environment;
e. link;
f. define;
g. divide.
e) Suggest the difference between the words:
i. success – chance – fortune - luck;
ii. composition - note – letter – report;
iii. firm – organization – company - system.