- •Business Letter Guide
- •Formal or Informal?
- •Ist year
- •I. Invitations. Formal and Informal.
- •II. Congratulations. Condolences. Formal and Informal.
- •Personal Letters
- •Business Letter Guide (2nd year)
- •Body of a letter
- •1. Acknowledgement of the receipt of a letter
- •2. References to dates
- •I. Asking for Information
- •Expressions used in enquiries:
- •Some more expressions:
- •Samples of Enquiry Letters
- •II. Enquiries and Replies Enquiry
- •Reply to above:
- •Expressions Used in Replies (offers) to the Enquiries:
- •Some More Expressions for Replies and Offers:
- •Samples of Replies (offers) to the Enquiries:
- •Exercises
- •III. Placing Orders Expressions used in orders
- •How to place an order (samples)
- •VI. Replying to Orders Expressions used in replies:
- •Samples of Replies:
- •The Delay in Delivery. Refusals.
- •Exercises
Samples of Enquiry Letters
1)
W. JONES AND SONS LTD. 285 Queen Street London, E.C. 4 10th January 19... AВС, Moscow, Russia
Dear Sirs:
We learn from your representative that you are producing for export woolen hand-made carpets. There is a steady demand here for high class goods of this type. Will you please send us your catalogue and full details of your export prices and terms of payment. We look forward to hearing from you. Yours faithfully, W. Jones
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2)
May 29, 19...
Glaston Menswear Ltd. 54-59 Riverside Cardiff CF1 IJV
Attention: Sales Manager
Dear Sirs:
We are interested in the sweaters that we have seen here on your stand at the "Menswear Exhibition". We are big importers of menswear and we are looking for a manufacturer who can supply us with a wide range of sweaters for men. As we usually place large orders, we expect a quantity discount, and our terms of payment are for collection. If you agree to these conditions and you can meet orders of over 1000 sweaters at one time, please send us your current catalogue and price-list. We hope to hear from you soon. Yours sincerely,
L. Sidorov, General Director, "ABC import"
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3)
Dear sir/Madam
I read with interest your advertisement for plastic kitchenware in the current issue of the House Furnishing Review. I should appreciate it if you would arrange for your representative to call when next in this district. It would be helpful if he could bring with him a good selection of items from your product range. This is a rapidly developing district and if prices are right your goods should find a ready sale.
Yours faithfully
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4)
Dear sir/Madam
We learn from Spett, Mancienne Fratelli of Rome that you are producing for export handmade gloves in a variety of natural leathers. There is a steady demand in this, country for gloves of high quality, end although sales are not particularly high, good prices are obtained. Please send me a copy of your catalogue with details of your p and payment terms. It would also be helpful if you could supply samples of the various skins in which the gloves are supplied.
Yours faithfully
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II. Enquiries and Replies Enquiry
Wilson & Co Ltd., 15 Leadenhall Street London, E.C.3 England
Dear Sirs:
Further to our conversation with your Sales Manager during the Exhibition of electronic equipment at Olympia in London we shall be obliged if you send us your quotation for the Model R800 computer. Please let us know if you can supply us with three computers and quote your best prices. Delivery will be required within two months after we place the order. If you can guarantee prompt delivery and quote really competitive prices we shall be able to place an order with your company. We would also like to know when our specialists could be sent to your country to be trained as operators and programmers. We are looking forward to hearing from you soon and hope that our future relations will be of mutual benefit. Yours sincerely, ABC
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