- •Часть 1
- •The Importance of Letters
- •I. Discussion topics.
- •II. Reading.
- •III. Reading assignments.
- •1 Student Bookshops Ltd
- •Intentions, the writer's position in the company, the enclosures, opening salutations, underneath, a signature, refers, formula
- •IV. Writing.
- •A ccord s chool
- •Fully-blocked format.
- •Semi-blocked format.
- •3. Ams simplified format.
- •Parts of a Letter
- •I. Discussion topics.
- •II. Reading.
- •III. Reading assignments.
- •Important, extend, leave, bury, always, readers, message, conclusion, happen
- •Inside Address
- •42 Warrington Road, Liverpool lw4 9rt
- •I would like to report an automobile accident. I am also making a claim for damages to my car.
- •I would like restitution for the repair costs. My car may be viewed at Al's Auto Body Shop, 261 Hughes Avenue.
- •IV. Writing.
- •Business Letter Style (some psychological aspects)
- •I. Discussion topics.
- •II. Reading.
- •Four guidelines to achieve the ‘you attitude’
- •III. Reading assignments.
- •IV. Writing.
- •V. Case study
- •Business Letter Style (using the most effective language in your letters)
- •I. Discussion topics.
- •II. Reading.
- •Say everything you can to elicit from your reader the response you'd like.
- •Instead of
- •III. Reading assignments.
- •IV. Writing.
- •V. Case study
- •Request Letters. Inquiries. Orders.
- •I. Discussion topics.
- •II. Reading. Request letters
- •Inquiries (ae)
- •I nquiry reply to inquiry offer order
- •Reply to an inquiry
- •Offers and quotations
- •III. Reading assignments.
- •IV. Writing
- •The New Art Manufacturing Company Ltd
- •The Professional Gardener March
- •V. Case study
- •Glaston potteries Ltd
- •113054 Москва, Стремянный пер., 36.
- •113054 Москва, ул.Зацепа, 41/4.
A
Dear
Sirs,
The
accident occurred on March 13. My car was parked on Elm Street. A
snowstorm during the night had made the street quite icy. Mr.
Kowalski's car skidded on the ice and hit my car. The left rear
fender of my car was crushed. The damages are estimated at $ 450.
Mr. Kowalski admits responsibility and has filed a police report
(003726).
Thank
you.
Faithfully
yours,
I would like to report an automobile accident. I am also making a claim for damages to my car.
I would like restitution for the repair costs. My car may be viewed at Al's Auto Body Shop, 261 Hughes Avenue.
rear fender (амер.) – заднее крыло
restitution – возмещение убытков
B.
Dear Mr. Morris,
With
inflation worse abroad than at home, many Americans are
reconsidering that long-saved-for trip to Paris. Therefore, I am
submitting a copy of my article, "Paris on a Budget", for
your consideration. The readers of TOURIST magazine may find it
helpful.
Based
on my own recent experiences, the article is a guide for the
tourist on a tight budget. It suggests moderately priced but
comfortable hotels and boarding houses. Free or nearly free places
to go and things to do are listed also. All details and prices have
been researched carefully.
Your
consideration of my article is appreciated greatly. You are welcome
to make any necessary editorial revisions.
Sincerely
yours,
IV. Writing.
Ex 1. Standard business letter.
Some business letters are very simple. Look at this standard business letter a secretary wrote from her boss' notes
Notes: tel conv this pm / our catalogue // thanks for yr enquiry / do business with you
The body of the secretary's letter:
Further to our telephone conversation this afternoon, I enclose our catalogue.
We thank you for your enquiry and we look forward to doing business with you.
Write the body of these letters in the same way from these notes:
tel conv this am / our price list // thanks for yr enquiry / do business with you
conv yesterday pm / a job application form // thanks for yr enquiry / hear from you
tel conv this am / a cheque for $ 97 // apologise for the delay / receive yr receipt
conv this pm / our invoice // ... / receive yr payment
yr telex / our official order // apologise for the delay / receive the goods
conv at yr office / a copy of the financial report // ... / hear yr opinion
Ex 2. Set out and punctuate the following letter correctly.
Divide it into paragraphs if you think it necessary.
13 chesnut st durham 17
march 1991 globe furniture 166 henly st london wl dear mr bradburn
i recently ordered from you a set of four french dining room chairs
and an italian coffee table both of which were advertised in the
january edition of home and garderns magazine they arrived as
promised but unfortunately they were damaged the coffee table had
one of its legs broken and the backs of the chairs were scratched i
understand these items are under guarantee could you please tell me
what i should do i look forward to hearing from you yours sincerely
james p robinson
Ex
3. Find and correct the typographical errors in the following
letter. Rewrite it using the c
Dear Mr. Jones:
I
am very much enterested in finding a copy of your most recent
brochure on nutrition. I am najoring in in foodscience at Westgatte
Community Colledge and would appreciate obtainning some infornation
about your polcies and procedures in the distribution of hot
lucnchs in teh elementary grades. Your extenaive operatiom in this
area has been priased for its thoroghness nad flexibility.
If
you have any copies of this borchure, or other instructons I might
see, I would like to ue them in my class reports. With yoor
permision, I would like to shafe these materials with my
homeeconomics calss.
Sincerly
yours,
J.P.
Allen
Ex 4. This is a tapescript of what a boss has dictated to his secretary. Write the letter using the correct business letter format.
... "Ah, take a letter, please, Miss Smith. ...Bombay Animal Supplies Ltd, etc. ...Dear Mr Singh comma subject-heading Order No. 8692.
...Letter begins... Further to my order of 21st August 1991 comma please supply comma in addition comma three elephants open bracket Indian close bracket comma two tigers open bracket striped close bracket comma three cobras with hoods if possible and two mongooses... er no, mongeese. ... No, start again... and one mongoose. Letter ends Yours etc. ... P.S. Please send another mongoose."...
Unit 3