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6.10.4Manage Language Files

Language files can be uploaded via web interface. The CXC can be set up for a maximum of three language files (default plus two others) at one time pending availability.

Figure 93–Manage Language Files web interface window

6.10.5Retrieve Diagnostic File

A new feature in version 2.05 will collect diagnostic information about the system in the event of an Improper Shutdown. This is saved in a diagnostic file on the system and may be downloaded at a later time and sent to Alpha Technical Support to help analyze the problem that occurred. No configuration is required for this feature to function. In order to send a diagnostic file to Alpha, it must be downloaded from the Logs and Files -> Retrieve Diagnostic File menu on the webpage.

Note that only one diagnostic file is saved on the CXC system. Therefore, when downloading the diagnostic file only the information about the latest error is retrieved. Therefore, it is important to save the file as soon as possible after an error has occurred. Otherwise, the file may be overwritten by a subsequent Improper Shutdown.

6.11Supervisor

This menu category displays only when logged in with Supervisor level access. The web interface enables two levels of password protection: User and Supervisor. The same password cannot be used for both.

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6.11.1Change Password

This menu item enables the Supervisor to change the password. Tap to proceed. A pop-up window for new password entry is presented, see Figure 94 below:

Each character of the new password entry will appear in this window for verification

Tap to accept or cancel

Use backspace key

to erase last entry as needed

Use number keys to enter new password

Figure 94–Change password pop-up window

Figure 95–Change password web interface window

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