- •Череповецкий государственный университет
- •Кафедра экономики
- •Современный бизнес
- •Contents
- •Введение
- •Unit 1. The effects of demand and supply on business
- •1.1. Markets
- •Test Questions
- •Case study ‘Understanding the Market’
- •1.2. The Operation of Markets
- •If social costs exceed social benefits, the decision to produce a good or service makes society worse off even if the producers make a profit.
- •If social costs are less than social benefits, the decision to produce a good or service will make society better off. Test Questions
- •Case study ‘Record Industry’
- •1.3. The Effects of Government Policy on Markets
- •Indirect taxes
- •Test Questions
- •Unit 2. The competitiveness of a firm
- •2.1. The Performance of an Industry
- •International Trade
- •International comparisons
- •2.2. Government Action to Improve Competitiveness
- •2.3. Government Action and International Trade
- •2.4. Business Competitive Strategies
- •Test questions
- •Case Study
- •Unit 3. Business Organisations
- •3.1. Types of Business Organization
- •3.2. Organizational Structures
- •3.3. Factors Influencing the Organisational Structure
- •Internal factors
- •Test Questions
- •Case Study ‘Business Organisation & Structure’
- •Unit 4. Administrative systems
- •4.1. The Purpose of Administrative System
- •4.2. Administration Functions in Business
- •4.3. Evaluating Administrative Systems
- •4.4. Information Technology in Administration
- •Test Questions
- •Case Study ‘Satellite Supplies’
- •Unit 5. Communications Systems
- •5.1. Why Do Businesses Need Communications System?
- •5.2. The Objectives of Communication
- •5.3. Verbal Communication
- •Internal communications
- •5.5. Evaluating Communication Systems in Business
- •Test Questions
- •Case Study ‘Can You Communicate?’
- •Unit 6. Information Processing
- •6.1. The Purposes of Information Processing
- •6.2. Types of Information Processing Systems
- •Information Technology: positive and negative effects
- •6.3. Evaluating Information Processing Systems
- •Test Questions
- •Case Study “Information Technologies in Business”
- •Unit 7. The principles and functions of marketing
- •7.1. What is Marketing?
- •7.2. The Objectives of Marketing
- •7.3. Implementing the Marketing Mix
- •Test Questions
- •Unit 8. Market Research
- •8.1. What is Market Research?
- •8.2. Sources of Marketing Information
- •Information requirements
- •Internal sources
- •8.3. Primary Research
- •8.4. Market Changes
- •Information on sales
- •Test Questions
- •Case Study ‘Sun Rush’
- •4M Brits shrug off gloom in sun rush
- •Unit 9. Marketing Communications
- •9.1. Targeting an Audience
- •9.2. How to Reach a Target Audience
- •9.3. Product Performance
- •9.4. Guidelines and Controls on Marketing Communications
- •Test Questions
- •Case Study ‘Marketing Communication’
- •Unit 10. Customer Service and Sales Methods
- •10.1. ‘The Customer Is Always Right’
- •10.2. Placing the Product – Distribution
- •Indirect distribution via intermediaries
- •10.3. Closing the Sale
- •Test Questions
- •Case Study ‘Company Handbook’
- •Unit 11. Production
- •11.1. What is Production?
- •11.2. Just in Time Production and Total Quality Management
- •11.3. Improving the Productivity of Labour
- •11.4. Health and Safety at Work
- •11.5. Reducing Pollution from Production
- •In the working environment
- •In the natural environment
- •Test Questions
- •Case Study ‘Production and Productivity Consulting’
- •11.6. The Costs of Production
- •Identifying business costs
- •Indirect costs
- •Insurance
- •Variable costs
- •Test Questions
- •Case study ‘Waterhouse Waffles’
- •Unit 12. Pricing decisions and strategies
- •12.1. The Pricing Decision
- •12.2. Cost-Based Pricing
- •12.3. Market-Based Pricing
- •12.4. Competition-Based Pricing
- •12.5. Problems with Demand- and Competition-Based Pricing
- •Test Questions
- •Case Study ‘What Price Promotion?’
- •Unit 13. Monitoring business performance
- •13.1. Accounting for Business Control
- •13.2. Budgetary Control
- •Variance analysis
- •13.3. Ratio analysis
- •Test Questions
- •Case Study ‘Business Performance’
- •Unit 14. Preparing a business plan
- •14.1. What Is a Business Plan?
- •14.2. The Purposes of a Business Plan
- •14.3. Legal and Insurance Implications
- •Insurance
- •14.4. Business Resources
- •14.5. Potential Support for a Business Plan
- •Some review questions
- •Unit 15. Producing a Business Plan
- •15.1. Business Objectives and Timescales
- •15.2. The Marketing Plan
- •15.3. The Production Plan
- •15.4. The Financial Plan
- •15.5. Conclusion
- •Some Review Questions
- •Case Study ‘Business Plan’
12.4. Competition-Based Pricing
Where there is fierce and direct competition between suppliers to a market, firms will often adopt competition-based pricing strategies.
Price leadership. This will tend to occur where firms are reluctant to start a price war by cutting their prices. They will therefore tend to price their products in line with those charged by their competitors. In some cases, a dominant firm may take on the role of price leader, and rival firms will raise or cut prices as dictated by the dominant firm. Price leadership tends to occur in markets dominated by a handful of large and powerful suppliers, such as petrol retailing.
Destroyer pricing. A more drastic version of penetration pricing, destroyer pricing is used when the objective is to destroy the sales of competitors' products, or to warn off new entrants to the market. Trading losses resulting from destroyer pricing strategies cannot usually be maintained for long. Freddie Laker, owner of Laker Airways in the 1980s, accused large airlines of operating destroyer pricing on transatlantic air routes, causing his business to collapse.
12.5. Problems with Demand- and Competition-Based Pricing
Cost-based pricing ignores the influence of the market conditions of consumer demand and supply on price. Conversely, the main problem with price setting with reference to market conditions is that it may ignore the production costs which a firm must at least cover through sales revenues if it is to survive.
As long as a firm is able to cover its variable costs of production in the short run, it can continue production and carry on with objectives such as launching a new product or expanding market share. However, a firm cannot go on making a loss indefinitely. Eventually it must be able to pay for its fixed costs of production, namely rent, rates, and overheads. In the long run, therefore, pricing decisions must take into account total costs, including fixed costs, as well as market conditions. If a firm is only able to cover its costs by setting its product price higher than rival products, then to make sales and survive, it will need to examine the scope for cost-cutting and increasing productivity.
Test Questions
1. |
The break-even level of output in a firm can be found at the point at which: |
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A. |
Total Sales Revenues = Business Start-up Costs |
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B. |
Total Sales Revenues = Total Costs |
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C. |
Total Sales Revenues = Indirect Costs |
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D. |
Total Sales Revenues = Direct Costs |
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2. |
If a business plans for a ‘margin of safety’, it has planned to: |
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A. |
Increase its cash holdings in a bank account |
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B. |
Produce at the break-even level of output |
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C. |
Produce an output greater than break-even |
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D. |
Produce any output where sales revenue covers direct costs |
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3. |
A firm which produces wide-screen televisions has fixed costs of £500,000. The variable cost per TV is £500. If each TV is sold for £1,000, how many TVs must the firm produce and sell to break even? |
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A. 5,000 |
B. 100 |
C. 1,000 |
D. 500 |
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Questions 4 and 5 are based on the following information: fixed costs per year = £30,000, variable cost per CD game = £15 |
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4. |
If the firm produces 10,000 CD games, what will be the average cost per unit? |
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A. £15 |
B. £5 |
C. £21 |
D. £18 |
5. |
If the firm plans to earn a contribution of £25 per unit sold, the price it must charge for each CD game will be: |
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A. £ 40 |
B. £43 |
C. £50 |
D. £46 |
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6. |
A firm produces and sells 40,000 units annually. Variable costs per unit are £2, while fixed costs total £100,000. If the firm adds a 20% mark-up for profit, each unit will sell for: |
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A. £5.40 |
B. £4.50 |
C. £2.40 |
D. £3.00 |
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7. |
Which of the following is unlikely to be an important objective of penetration pricing strategies? |
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A. |
Increasing market share |
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B. |
Launching a new product in a competitive market |
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C. |
Maximising sales revenue |
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D. |
Maximising short-term profit |
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8. |
You are a business manager in a large, well-established firm. A new firm has entered the market and threatens to reduce your market share. Which of the following pricing strategies would you advise your organisation to adopt in the short term? |
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A. |
Market skimming |
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B. |
Destroyer pricing |
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C. |
Price discrimination |
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D. |
Contribution pricing |
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9. |
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10. |
A small firm producing candles has fixed costs of 60,000 pounds per year and variable costs of 50 pence per candle. Each candle is sold for 2.50 pounds.
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