- •Череповецкий государственный университет
- •Кафедра экономики
- •Современный бизнес
- •Contents
- •Введение
- •Unit 1. The effects of demand and supply on business
- •1.1. Markets
- •Test Questions
- •Case study ‘Understanding the Market’
- •1.2. The Operation of Markets
- •If social costs exceed social benefits, the decision to produce a good or service makes society worse off even if the producers make a profit.
- •If social costs are less than social benefits, the decision to produce a good or service will make society better off. Test Questions
- •Case study ‘Record Industry’
- •1.3. The Effects of Government Policy on Markets
- •Indirect taxes
- •Test Questions
- •Unit 2. The competitiveness of a firm
- •2.1. The Performance of an Industry
- •International Trade
- •International comparisons
- •2.2. Government Action to Improve Competitiveness
- •2.3. Government Action and International Trade
- •2.4. Business Competitive Strategies
- •Test questions
- •Case Study
- •Unit 3. Business Organisations
- •3.1. Types of Business Organization
- •3.2. Organizational Structures
- •3.3. Factors Influencing the Organisational Structure
- •Internal factors
- •Test Questions
- •Case Study ‘Business Organisation & Structure’
- •Unit 4. Administrative systems
- •4.1. The Purpose of Administrative System
- •4.2. Administration Functions in Business
- •4.3. Evaluating Administrative Systems
- •4.4. Information Technology in Administration
- •Test Questions
- •Case Study ‘Satellite Supplies’
- •Unit 5. Communications Systems
- •5.1. Why Do Businesses Need Communications System?
- •5.2. The Objectives of Communication
- •5.3. Verbal Communication
- •Internal communications
- •5.5. Evaluating Communication Systems in Business
- •Test Questions
- •Case Study ‘Can You Communicate?’
- •Unit 6. Information Processing
- •6.1. The Purposes of Information Processing
- •6.2. Types of Information Processing Systems
- •Information Technology: positive and negative effects
- •6.3. Evaluating Information Processing Systems
- •Test Questions
- •Case Study “Information Technologies in Business”
- •Unit 7. The principles and functions of marketing
- •7.1. What is Marketing?
- •7.2. The Objectives of Marketing
- •7.3. Implementing the Marketing Mix
- •Test Questions
- •Unit 8. Market Research
- •8.1. What is Market Research?
- •8.2. Sources of Marketing Information
- •Information requirements
- •Internal sources
- •8.3. Primary Research
- •8.4. Market Changes
- •Information on sales
- •Test Questions
- •Case Study ‘Sun Rush’
- •4M Brits shrug off gloom in sun rush
- •Unit 9. Marketing Communications
- •9.1. Targeting an Audience
- •9.2. How to Reach a Target Audience
- •9.3. Product Performance
- •9.4. Guidelines and Controls on Marketing Communications
- •Test Questions
- •Case Study ‘Marketing Communication’
- •Unit 10. Customer Service and Sales Methods
- •10.1. ‘The Customer Is Always Right’
- •10.2. Placing the Product – Distribution
- •Indirect distribution via intermediaries
- •10.3. Closing the Sale
- •Test Questions
- •Case Study ‘Company Handbook’
- •Unit 11. Production
- •11.1. What is Production?
- •11.2. Just in Time Production and Total Quality Management
- •11.3. Improving the Productivity of Labour
- •11.4. Health and Safety at Work
- •11.5. Reducing Pollution from Production
- •In the working environment
- •In the natural environment
- •Test Questions
- •Case Study ‘Production and Productivity Consulting’
- •11.6. The Costs of Production
- •Identifying business costs
- •Indirect costs
- •Insurance
- •Variable costs
- •Test Questions
- •Case study ‘Waterhouse Waffles’
- •Unit 12. Pricing decisions and strategies
- •12.1. The Pricing Decision
- •12.2. Cost-Based Pricing
- •12.3. Market-Based Pricing
- •12.4. Competition-Based Pricing
- •12.5. Problems with Demand- and Competition-Based Pricing
- •Test Questions
- •Case Study ‘What Price Promotion?’
- •Unit 13. Monitoring business performance
- •13.1. Accounting for Business Control
- •13.2. Budgetary Control
- •Variance analysis
- •13.3. Ratio analysis
- •Test Questions
- •Case Study ‘Business Performance’
- •Unit 14. Preparing a business plan
- •14.1. What Is a Business Plan?
- •14.2. The Purposes of a Business Plan
- •14.3. Legal and Insurance Implications
- •Insurance
- •14.4. Business Resources
- •14.5. Potential Support for a Business Plan
- •Some review questions
- •Unit 15. Producing a Business Plan
- •15.1. Business Objectives and Timescales
- •15.2. The Marketing Plan
- •15.3. The Production Plan
- •15.4. The Financial Plan
- •15.5. Conclusion
- •Some Review Questions
- •Case Study ‘Business Plan’
15.4. The Financial Plan
Making financial projections
Setting clear business objectives involves more than just producing words in a business plan. Business managers must translate their objectives into figures or targets expressed in money terms. Financial plans are needed to focus a firm on its targets and to help provide the entrepreneur with the answers to key questions once the business is trading, for example:
-
What is the cash position of the business?
-
What profit is being made?
-
What are the business overheads?
-
What are the variable costs?
-
How much does the firm owe?
-
How much is owed to the firm?
-
How much working capital does the business have?
The financial plan should answer the questions that an entrepreneur would be asked by a bank when starting up a new business venture. The purpose of these questions is to establish how much money the firm will need to spend on its major cost items, including freehold or leasehold premises and rates, as well as plant, machinery, and equipment. Set against this are any assets which the entrepreneur can make available to the lender as security, and any capital to be provided by the entrepreneur. At the bottom of the plan is the amount to be raised externally.
In order to answer these questions, firms typically produce cashflow forecasts, balance sheets, and profit and loss accounts on a regular, sometimes monthly, basis.
An example of a financial plan questionnaire
BUSINESS: |
name of business business address type of business principal activities of business date business commenced |
||||
KEY PERSONNEL: |
names positions held salaries details of any additions to management team necessary for the growth of the business |
||||
COST OF PREMISES: |
Freehold: value (give basis and date) mortgage outstanding monthly repayment figure |
Leasehold: term of lease period outstanding options to renew (YES/NO) present rent per annum frequency of payment next rent review |
Rates: amount (half-yearly) date due (half-yearly)
|
||
PLANT AND MACHNERY, EQUIPMENT AND VEHICLES (EXISTING): |
description life expectancy value capital expenditure anticipated during the next 12 months |
||||
PRODUCT OR SERVICE AND THE MARKET PLACE: |
brief details of the product or service market size and potential (quote sources of information) major competitors and their existing market share has the product or service been market tested (give details) marketing and sales methods including costs involved |
||||
ASSETS AVAILABLE AS SECURITY: |
business assets (description) and their value (with basis and date) personal assets (description) and their value (with basis and date) |
||||
FINANCIAL REQUIREMENTS: |
Total cost of project: own resources grants other sources (please specify) |
Bank requirements: overdraft (as per cashflow) loans and terms ( ___ years) other (please specify) total bank requirements |
Total: |
The cashflow forecast
Cashflow refers to the money which flows into and out of a business over a period of time, usually one year. A cashflow forecast should be constructed for the first year of trading (some lenders ask to see forecasts for the first three years. A cashflow forecast gives the estimated sum of cash inflows into a business, minus the sum of cash outflows. Inflows of cash can arise from cash sales, debtors paying cash, interest received, and sales of any assets. Cash outflows may be caused by cash purchases of stock, purchases of materials or of assets, or by settling debts owed to creditors. The cashflow forecast shows the net effect of cash inflows and outflows each month, and the impact of these on the firm’s bank balance.
The advantage of cashflow forecasting is that it allows the business to spot in advance any shortfalls in cash during particular months, and to take appropriate action. If a deficit is anticipated, the firm can attempt either to reduce cash outflows in advance, or to raise cash inflows. Failing this, it can attempt to arrange an overdraft to cover the deficit. The cashflow forecast also allows the firm to identify where cash surpluses are likely to be made, and to plan to use these efficiently, for example, by investing the surplus or holding it over to meet a future deficit.
An example of a blank cashflow forecast statement is given below. The forecast contains columns for both predicted and actual cashflow. By comparing the two, it is possible to identify differences or variances from the plan, and to investigate these as they happen.
A cashflow forecast proforma
PERIOD (E.G. 4 WEEKS/MONTHS/ QUARTER) |
||||
|
Budget |
Actual |
Budget |
Actual |
Orders: Net of VAT |
|
|
|
|
Sales |
|
|
|
|
Receipts Cash Sales From Debtors Other Revenue Sources |
|
|
|
|
Total Receipt (A) |
|
|
|
|
Purchases |
|
|
|
|
Payments Cash Purchases To Creditors Wages/Salaries/PAYE Rent/Rate/Insurance Light/Heat/Power Transport/Packing Repairs/Renewals VAT – Net HP Payments/Leasing Charges Bank/Finance charge/Interest Sundry Expenses Tax Dividends Drawings/Fees Loan Repayments Capital Expenditure/Inflows Total Payments (B) |
|
|
|
|
A – B = C or Cr B – A = - C or Dr |
|
|
|
|
Bank balance at end of Cr D previous period brought fwd… Dr |
|
|
|
|
Bank balance at end of period Cr |
|
|
|
|
carried fwd to aggregate (C+D) Dr |
|
|
|
|
Agreed overdraft facility |
|
|
|
|
A projected balance sheet
A potential lender will also require information about:
-
The total capital (money) needed by a business
-
What the business intends to do with its capital
-
How much of the owner’s money is being put into the firm
-
Where the rest of the capital is to be raised from
This information is usually shown in the form of an opening balance sheet. A balance sheet is a statement of an organization’s assets and liabilities at a particular point in time. Assets will include premises, machinery, and equipment owned by the firm, and holdings of cash, bank deposits, or sales on credit. Liabilities refers to money owed by the business to other people and organizations, for example, bank loans, hire purchase, leasing agreements, or purchases made on credit.
Opening and projected balance sheet
|
OPENING BALANCE |
PROJECTED BALANCE |
|
Sheet 1.6.06 ₤ |
Sheet 31.5.07 ₤ |
Fixed assets Machinery Vehicles |
2,000 2,500 |
(less 20% depreciation) 1,600 (less 20% depreciation) 2,000 |
(A) |
4.500 |
3,600 |
Current assets Stocks Debtors Cash |
2,000 0 1,500 |
2,500 500 2,000 |
(B) |
3,500 |
5,000 |
Less Current liabilities (C) Bank overdraft Trade creditors |
2,000 500 |
1,600 250 |
(C) |
2,500 |
1,850 |
Working capital (D = B – C) |
1,000 |
3,150 |
Net assets (A+D) |
5,500 |
6,750 |
Financed by Bank loan Overdraft facility Owners’ savings |
4,500 0 1,000 |
4,500 1,000 0 |
Net profit |
0 ______ |
1,250 ______ |
|
5,500 |
6,750 |
In the case of a new business, the balance sheet statement is likely to be drawn up for the first day of trading. It is common practice to include in a business plan both an opening balance sheet and a projected balance sheet for the end of the first year of trading.
A table above shows an opening balance sheet for a new business and the balance sheet for the same business one year later.
The opening balance sheet shows the capital requirements of the firm, and what it intends to do with this capital in terms of distributing it between fixed and current assets. The balance sheet also shows, in the ‘Financed by’ section, how the business intends to raise its finance – in this case, by taking out a bank loan, and from the owners’ savings. In this way, a start-up balance sheet can provide a great deal of useful information to a potential lender.
The projected balance sheet for the end of the first year shows the assets and liabilities the business expects to hold by 31 May 2007. By the end of the year, fixed assets such as machines and vehicles will have reduced in value because of depreciation. At the same time, the values for current assets and liabilities will change from their opening position, due to business trading.
In order to produce the end-of-year balance sheet forecast, the values of some of the balance sheet figures, such as stocks and cash, can be estimated from the cashflow forecast for the year. The firm will have some money owed from sales to debtors by the end of the year, and in this example, will have recorded its first retained profit, a predicted sum of ₤1,250.
The projected year-end balance sheet allows potential lenders to see the likely value of the business one year from starting trading, and so gives them an idea of the likelihood of the business being able to repay its loan.
The projected profit and loss statement
A table below provides an example of a projected profit and loss statement for a business.
Trading and profit and loss statement as at 31.5.07
|
£ |
£ |
Turnover |
|
45,000 |
Opening stock (1.6.06) |
4,500 |
|
Add Purchases |
12,000 |
|
|
16,500 |
|
Less Closing stock (31.5.07) |
2,500 |
|
|
|
14,000 |
Gross profit |
|
31,000 |
Less Rent |
4,000 |
|
Rates |
500 |
|
Light/heat |
450 |
|
Telephone/Post |
150 |
|
Insurance |
250 |
|
Hire Purchase |
400 |
|
Advertising |
400 |
|
Loan repayments |
500 |
|
Provisions for bad debts |
300 |
|
Depreciation |
400 |
|
Drawings |
4,000 |
|
Other expenses |
750 |
|
Total expenses |
12,100 |
______ |
Net profit |
|
18,900 |
The profit and loss statement shows the profit made by a business during a particular trading period. It is calculated as total sales revenue minus total costs. Unlike a balance sheet, which gives a picture at a particular moment in time, the profit and loss statement shows profit made over a period of time.
If a profit is projected after tax and other expenses, the business owners can then decide how much to retain in the business and how much to pay out to themselves. If a loss is projected, the owners can plan in advance how to raise the finance necessary to pay for the loss.
New firms are usually required to produce a projected profit and loss statement for their first year of trading in order to give potential lenders an estimate of how well the firm is likely to do. Once the business has started, managers are likely to produce a profit and loss statement every one to three months in order to monitor business performance.
Monitoring and reviewing business performance
Once a new business is up and running, managers will want to monitor its financial performance very closely in order to be in a position to take immediate corrective action when required. Potential lenders will look for evidence that the business is going to be run according to principles sound financial management, and will expect to see details of how this is going to happen in the business plan.
The main means of monitoring used by small firms are as follows:
-
Regular monitoring of cash inflows and outflows against the cashflow forecast.
-
Comparing actual sales and purchases against operating budget plans. A comparison of plans with outturn can be made using variance analysis. It is important for an organization to keep its costs as low as possible, and within budget.
-
Producing monthly or three-monthly profit and loss statements and balance sheets. These accounts can reveal a great deal about business performance. Financial performance can be monitored using ratio analysis, for example, measuring profit margins, return on capital employed, and liquidity ratios.
-
Monitoring aged creditors lists and aged debtors lists. This will tell a business how much is owed to suppliers and when payments have to be made, and how much is owed to the business for sales made on credit. Chasing up late payers may be required to keep cashflow projections on target and to provide funds, so that creditors can be paid on time.