- •The Government of the Russian Federation The Federal State Autonomous Institution of Higher Education ""National Research University - Higher School of Economics"
- •Project report
- •Table of content
- •Introduction
- •Part I – Brand Story Analysis of external and internal environment
- •Strategic options, priorities and choice
- •Stp and brand story
- •Part II - Channels policy and Marketing communications
- •Digital
- •B2b Gifting
- •Marketing communications
- •1St Year
- •Shocoladnica
- •Digital
- •Crowd-sourcing
- •Outdoor Advertising & Guerilla Marketing
- •B2b Gifting
- •HoReCa Exhibitions
- •Direct b2b (Catering, Offices, Language Courses)
- •2Nd Year
- •Shocoladnica
- •Digital
- •Event Marketing and Outdoor Advertising
- •B2b Gifting
- •HoReCa Exhibitions
- •2.7 Direct b2b (Catering, Offices, Language Courses)
- •3Rd Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •HoReCa Exhibitions
- •3.7 Direct b2b (Catering, Offices, Language Courses)
- •4Th Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •4.6 Direct b2b (Catering, Offices, Language Courses)
- •5Th Year
- •Shocoladnica
- •Digital
- •Event Marketing, Outdoor Advertising and Guerilla Marketing
- •B2b Gifting
- •5.6 Direct b2b (Catering, Offices, Language Courses)
- •Results
- •Conclusion
- •Sales and communication channels priorities and targets 5-years plan.
- •Brand-story:
- •Channels policy
- •Communication Strategies:
- •Results:
- •Appendix 1. Positioning map of competitors
- •Appendix 2. Retail calculations
- •Appendix 3. Shocoladnica collaboration calculations
- •Appendix 4. B2b Gifting calculations
- •Appendix 5. Digital calculations (for Ozon.Ru and Voyage online store only)
-
B2b Gifting
Target 1: Increasing Revenues. KPI: Generating over 720 thousand dollars; As average 16-17 steady clients per month
Target 2: More aggressive promotion (more exhibitions, more money invested in e-marketing). KPI : sponsoring at least 5 exhibitions
Target 3: Effective Direct sales. KPI: Sales manager continues to actively perform telemarketing, combining it with going with presentation to potential clients
Target 4: Keeping high operational effectiveness: decreasing costs and increasing revenues. KPI: marketing costs – 11% of revenues
Sales predicted: $503 257
Costs |
Comments |
Amount ($) |
|
HR |
Salaries |
$ 48 562 |
|
Exhibitions sponsorship |
Being a sponsor at a number of exhibitions or fairs where a big number of companies is concentrated |
$ 590 |
|
Promotion in Print Magazines |
Presence in Komus off-line catalogue |
$56 |
|
TOTAL COSTS |
$49 209 |
-
HoReCa Exhibitions
Target: Find partners for HoReCa and Retail. KPI: 70 new partners
Sales predicted: 220 000 $
Costs |
Comments |
Amount ($) |
HORECAEXPO |
St Petersburg HoReCa exposition |
20 000 $ |
WorldFood |
Moscow consumption goods exhibition (retail) |
25 000 $ |
TOTAL COSTS |
45 000 $ |
3.7 Direct b2b (Catering, Offices, Language Courses)
Language courses target: Brand representation and comprehensiveness of HoReCa distribution. KPI: : 115 – 140 companies
Sales 60 000 $
Catering services target: Contracts with 40 Catering Service companies (CS).
Sales: 200 000 $
Offices target: 50 Contracts
Sales - 150 000 $
Costs |
Comments |
Amount ($) |
Language courses |
Language courses search and leaflets distributed among existing language courses |
11 792 $ |
Catering Services |
Salaries & other costs |
18 000 $ |
Offices |
Salaries & other costs |
11 000 $ |
TOTAL COSTS |
40 792 $ |
4Th Year
Priorities are:
-
Massive Retail chains expansion
-
Supportive promo campaigns
Total costs: 1 735 608 $
Total sales: 13 444 619 $
Total sales RSP: 54 456 980 $
-
Shocoladnica
Target 1: increasing in buying our tea at café. KPI: the amount of ordering tea 35% of all orders of tea ( +5% to previous year)
Target 2: people continue interested in buying our special present tea bags. KPI: 10% of those who drink tea in café buy usual boxes of tea; 3% of those who drink tea in café buy gift package (more than in previous year, because amount of people who order tea in café increase)
Sales expected: 7 950 550 $ (25 152 652 $ RSP)
Costs |
Comments |
Amount ($) |
Branded cups and teapot |
is renewable wear products 10% |
4 438 |
The POS Pyramid to summer menu |
Type of pos-materials with information about special summer menu. New collection. |
4 218 |
|
TOTAL MARKETING COSTS |
$ 8 656 |
-
Retail
Sales expected: 26 249 964 $
Costs |
Comments |
Amount ($) |
|
Payment for retail shelves |
Payment for shelves in supermarkets in MOSCOW Malls; supermarkets "Perekrestok" in Moscow, Moscow region, St. Petersburg, St. Petersburg region and Central Region; hypermarkets "Karusel" in Moscow, Moscow region, St. Petersburg, St. Petersburg region; supermarkets "Sedmoy Continent" in Moscow, hypermarkets "Metro" and "Auchan" in Moscow and St. Petersburg |
$738 750 |
|
In store advertising materials |
Payments for wobblers for 6 months in "Metro" and "Auchan" stores |
$15 188 |
|
Stuff expences |
Salary (Commerce manager, KAM "Perekrestok" (Key Account Manager), KAM "Karusel" (Key Account Manager), KAM "Sedmoy Continent" (Key Account Manager), KAM "Metro" (Key Account Manager), KAM "Auchan" (Key Account Manager), Marketing manager, Sales Manager, Marketing specialist, Retail sales analyst, 6 Sales Representatives, Designer of marketing material, Assistant) |
$367 500 |
|
TOTAL COSTS |
$1 121 438 |